Review summary

Carrentals.co.uk receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Quick efficient service

Quick efficient service. No hassle

Great customer service

Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.

5 star service every time

5 star service every time. Fantastic value for money, never had an issue.

p
Excellent value and support

Easy to book, reasonable rate and excellent support during and after rental period. All inclusions fully explained and documented, providing warnings not to be coerced into hire desk add ons that are already included in the hire rate.

Company details

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All reviews

1,000 total β€’ Write a review

Showing 31 - 40 of 996 reviews
SH
5 out of 5 stars

easy booking process

easy booking process, good prices, good service

Date of experience: December 6, 2024

H
5 out of 5 stars

Everything went according to plan

Everything went according to plan, which is exactly what I was hoping for. What more could I ask for?

Date of experience: December 4, 2024

SW
5 out of 5 stars

Beating the November blues with easy car hire

Easy experience made better by being on site of the airport. Return experience much better than other companies we have used

Date of experience: December 2, 2024

K

KMC

US

1 out of 5 stars

I called up to cancel my reservation…

I called up to cancel my reservation many days before I travelled, yet the company told me they could still hold onto my deposit for up to 30 days. There is no valid or practical reason for this and it totally favours the car hire company and not the customer. It's simply unacceptable that customers should have to wait this long for their deposit to be returned. I'm so fed up with companies like this being allowed to carry out these kinds of dodgy practices and profiteering every which way they can!

Date of experience: November 19, 2024

J
5 out of 5 stars

Very easy to book and friendly staff…

Very easy to book and friendly staff who gave me the keys and informative.

Date of experience: November 18, 2024

C
5 out of 5 stars

Fuerteventura Trip

I used carrentals for my recent trip to Fuerteventura . I found the whole process very easy to book with clear options to choose from. The prices were very competitive. I would use them again .

Date of experience: November 15, 2024

PG
5 out of 5 stars

Very easy-to-use website

Very easy-to-use website. All relevant info is clearly displayed. specially liked the "caution:high deposit" warning. Booking process was quick and simple.

Date of experience: November 8, 2024

l
5 out of 5 stars

Very easy to book

Very easy to book. Prices accurate. Everything went smoothly.

Date of experience: November 8, 2024

BD
4 out of 5 stars

My 'go to' for UK car rentals

My 'go to' for UK car rentals, rarely beaten on price or service.

Date of experience: November 6, 2024

TB
5 out of 5 stars

Easy pick up and drop off

Easy pick up and drop off. Car was absolutely fine - clean and in excellent condition

Date of experience: November 4, 2024

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