Quick efficient service
Quick efficient service. No hassle
4.2
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Carrentals.co.uk receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great customer service
Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.
5 star service every time
5 star service every time. Fantastic value for money, never had an issue.
Excellent value and support
Easy to book, reasonable rate and excellent support during and after rental period. All inclusions fully explained and documented, providing warnings not to be coerced into hire desk add ons that are already included in the hire rate.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.carrentals.co.uk
All reviews
1,000 total • Write a review
Showing 991 - 996 of 996 reviews
SP
Competitive prices and great choice of rental cars
Great choice of rental cars for every need at a very competitive price. Easy to choose and book online. Cheaper than going directly to the big rental companies with similar cars being supplied. Had taken excess cover and had no pushy salesman from Europcar trying to make me buy it again. Would recommend.
Date of experience: September 1, 2018
CS
Efficient and Professional
Easy web site Excellent partners offering large choice of car selection at prices I can afford in Northern Italy. I find them efficient and professional I am a very regular car hire client
Date of experience: August 31, 2018
JS
No credit card. Big problem.
I realised 3 hours before I was due to pick up my hire car that they needed a credit card for a security deposit. I do not have one, I do not want one. Personally I feel they encourage irresponsible spending. I feel I'm being discriminated against because I've made a responsible lifestyle choice. Carrentals would not accept any other form of payment even though I have money available in my debit account. They have taken my money for the booking on my debit card and I have lost nearly £60 which is a lot when you work for minimum wage. This was the first day of my holiday to see friends I haven't seen in a year and I thought it would be great to hire a car instead of using public transport. Big mistake. This was going to be the first time I have hired a car, I will never do it again. I will now fork out another £65 for the train ticket and enjoy reading my book. The staff member was not rude, but couldn't help me. This is a real shame. Kind Regards, Mr J.D.Salisbury
Date of experience: August 31, 2018
MB
the girl Delivering the car was so…
the girl Delivering the car was so weird and did not cooperative when I ask her some information about the car and the navigation system
Date of experience: August 30, 2018
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