CA
Carrentals.co.uk
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I called up to cancel my reservation…
I called up to cancel my reservation many days before I travelled, yet the company told me they could still hold onto my deposit for up to 30 days. There is no valid or practical reason for this and it totally favours the car hire company and not the customer. It's simply unacceptable that customers should have to wait this long for their deposit to be returned. I'm so fed up with companies like this being allowed to carry out these kinds of dodgy practices and profiteering every which way they can!