Review summary

Carrentals.co.uk receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Quick efficient service

Quick efficient service. No hassle

Great customer service

Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.

5 star service every time

5 star service every time. Fantastic value for money, never had an issue.

p
Excellent value and support

Easy to book, reasonable rate and excellent support during and after rental period. All inclusions fully explained and documented, providing warnings not to be coerced into hire desk add ons that are already included in the hire rate.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 41 - 50 of 996 reviews
C
5 out of 5 stars

Offered good price including extra…

Offered good price including extra driver. Kept informed. Phone Number provided if any issues on arrival with rental. Paperwork clearly stated extra driver included so there was no issue.

Date of experience: October 24, 2024

JT
5 out of 5 stars

Good quality car provided at a reasonable price

Good quality car provided at a reasonable price. Pickup and return was quick and efficient.

Date of experience: September 16, 2024

SK
5 out of 5 stars

Among the best car rental comparison sites

I've used Carrentals for many years and have always found them among the best comparison sites

Date of experience: September 10, 2024

A
5 out of 5 stars

Always use this site to find the best…

Always use this site to find the best car rentals. Easy to use and good deals.

Date of experience: September 9, 2024

GC
5 out of 5 stars

I have used car rentals several times…

I have used car rentals several times now and have found the prices and service to be excellent when compared to the alternatives that are available. Never been disappointed!

Date of experience: September 2, 2024

D
5 out of 5 stars

Best deal for UK non-resident

This was the best deal and with insurance as a Non-UK resident. Price simply couldn't be beaten and with a reputable car agency too (AVIS). Will be a repeat customer.

Date of experience: September 2, 2024

M
5 out of 5 stars

I've used this site for 3 summers in a…

I've used this site for 3 summers in a row and have been happy with the options and the "worry-free" option. It has always been useful and I was able to fully refund the excess relatively easily. Overall, I am satisfied with the wide range of options and good prices that I can find there.

Date of experience: August 31, 2024

G
5 out of 5 stars

Great experience

This was my first time I used Carrentals for book my rental car and I have today that everything went well and smooth. The web site is very easy to use. I will definitely use them again when I'll need to book my next car.

Date of experience: August 31, 2024

M
1 out of 5 stars

Bait and Switch…stay away

CarRentals.co.uk falsely advertised the rental as “In Terminal”. Once paid, it was switched to be a “shuttle” option without any details of the shuttle. When I complained, they just said, yeah too bad, we advertised that way but what matters is what’s on the voucher. This is an illegal bait and switch tactic.

Date of experience: August 29, 2024

NY
5 out of 5 stars

No hassle car rental at great prices

No hassle car rental at great prices

Date of experience: July 23, 2024

Previous1•••456•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.