Quick efficient service
Quick efficient service. No hassle
4.2
Great
1,000 reviews
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Review summary
Carrentals.co.uk receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great customer service
Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.
5 star service every time
5 star service every time. Fantastic value for money, never had an issue.
Excellent value and support
Easy to book, reasonable rate and excellent support during and after rental period. All inclusions fully explained and documented, providing warnings not to be coerced into hire desk add ons that are already included in the hire rate.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.carrentals.co.uk
All reviews
1,000 total β’ Write a review
Showing 21 - 30 of 996 reviews
WS
Good competitive pricing (and no hiddenβ¦
Good competitive pricing (and no hidden fee). Smooth process when collecting the car. Improvement could be done in making insurance coverage clearer: what is included by the vendor, what is included by Carrentals.co.uk, and what procedure to follow should anything happens. The information is already somewhere during booking, but it will be helpful if it is clearly highlighted once the booking is made.
Date of experience: January 27, 2025
JC
Car rentals found a car for us whichβ¦
Car rentals found a car for us which allowed for our age group. Very satisfied
Date of experience: January 21, 2025
GU
GRS UK
US
Got a great deal.
I've used Carrentals a number of times for car hire in the UK and abroad and always got a very good deal. The website is easy to use and the filter options in the search facility are really useful to help find the type of car I need. I particularly like the "worry free" option for the level of insurance cover. I'll certainly be using Carrentals again in the future.
Date of experience: January 11, 2025
AM
Andrew M
US
Reliable Always
I have used carrentals.co.uk for many years for all my car rentals around the world, and have consistently had a good experience with reliable, trustworthy rentals. I use Carrentals.co.uk most commonly as a foreigner renting cars in the USA because it provides inexpensive options for all-inclusive insurance cover and options for additional services (e.g. one-way surcharge), so I have never been stung with any surprises or extra fees by the notorious car rental companies. They make the booking process with car rental companies easy and painless (which is a real achievement given how terrible and outdated these car rental companies can be to deal with directly!).
Date of experience: January 4, 2025
CX
Good price and no hidden costs
Good price, no hidden costs
Date of experience: January 2, 2025
AG
Excellent service.
Good, friendly and efficient staff at the pick up desk. Pick up was quick with minimum fuss - and debit cards accepted. Car was ready and very clean and previous damages were marked clearly. Deposit monies were released quickly.
Date of experience: January 2, 2025
MB
Scammed.
Summary email provided by carrentals said one credit card of main driver was needed. When arriving at the Car Rental they said they needed two credit cards from main driver. Having only one credit card, they charged 183 euros and downgraded the car. I contacted carrentals.co.uk, shockijg customer service didn't want to know. Carrentals are fine when thing go well, if they don't, they will hang you out to dry
Date of experience: December 20, 2024
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