I didn’t like finding damages on the…under carriage damages
I didn’t like finding damages on the vehicle I was not informed about! Damages under the vehicle were also found that were severe!

CAR FROM JAPAN is a leading online platform that specializes in the importation of used cars directly from Japan. The company offers a diverse inventory of over 100,000 high-quality vehicles, featuring popular brands such as Toyota, Nissan, Honda, and Mitsubishi. Customers can explore a wide range of body types, including sedans, SUVs, and trucks, as well as various price points, making it easier for buyers to find vehicles that fit their needs and budgets. The primary clientele for CAR FROM JAPAN includes individual consumers and businesses looking to purchase reliable used cars at competitive prices. The platform provides detailed specifications for each vehicle, including mileage, transmission type, and fuel options, ensuring that customers have access to comprehensive information. With global shipping options, CAR FROM JAPAN caters to a worldwide audience, facilitating seamless transactions for those interested in importing vehicles from Japan.
Reviewers consistently report positive experiences with CAR FROM JAPAN. Customers often highlight japan, process, great, car japan.
A minority mention drawbacks around service, stickers, told, never. Overall sentiment is strongly positive with an average rating of 4.7 stars across 120 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 120 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.7 | 7 |
| Aug 24 | 5.0 | 6 |
| Sep 24 | 4.7 | 6 |
| Oct 24 | 4.8 | 13 |
| Nov 24 | 5.0 | 7 |
| Dec 24 | 4.6 | 11 |
| Jan 25 | 4.4 | 7 |
| Feb 25 | 5.0 | 14 |
| Mar 25 | 4.9 | 14 |
| Apr 25 | 4.2 | 11 |
| May 25 | 4.2 | 5 |
| Jun 25 | 5.0 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 120 most recent reviews.
“Very professional and great communication throughout”
“They never delivered my car and never refund the money”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | −1% | 120 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.5 out of 5 (poor) | — | 1,000 |
Bottom line: CAR FROM JAPAN is #1 of 5 on overall rating in this group.
120 reviews of CAR FROM JAPAN. Filter by what matters to you.
I didn’t like finding damages on the vehicle I was not informed about! Damages under the vehicle were also found that were severe!
As of today, it has been 16 days since I wired money to Car From Japan; I a still waiting for confirmation of the funds and information about the transportation of the vehicle (if it even exists. It has been 6 days since I’ve had any communication with Ami, the sales rep I have been dealing with. I will edit this review if anything changes Car I saw a n the internet was “not exportable “ after I wired the money. I chose another in a hurry, but it wasn’t the one I really wanted. Received the (2nd choice) Prado/Landcruiser in late December. It’s in pretty good shape, and for the few minor things I had to address, Ami sent me $500 to pay for repairs.
UPDATE: I increased my rating by one star because after some, time they reached out to me and offered a small rebate for the junk cars I received. #carfromjapan receives an overall below average score. They receive 5 Stars for paperwork, because it's all in order, 1 Star for customer service, because when/if they answer your question, or concern, it may take weeks for a reply, if you get one at all. 1 Star for the piece of junk vehicles they sell. I purchased two, the first I hoped was just a rustsed fluke, because it literally could not be used without major repairs. The second was literally a scam. The second had rust through all over and under the vehicle. They put tape over the large rust holes, and then painted over them. Like another 1 star reviewer stated, they use low resolution pictures taken far back, and one is not able to zoom in on the photos. They use DHL, and they do such an awful job I don't know how they stay in business (1 star overall reviews on Trust Pilot).
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CAR FROM JAPAN is a leading online platform that specializes in the importation of used cars directly from Japan. The company offers a diverse inventory of over 100,000 high-quality vehicles, featuring popular brands such as Toyota, Nissan, Honda, and Mitsubishi. Customers can explore a wide range of body types, including sedans, SUVs, and trucks, as well as various price points, making it easier for buyers to find vehicles that fit their needs and budgets. The primary clientele for CAR FROM JAPAN includes individual consumers and businesses looking to purchase reliable used cars at competitive prices. The platform provides detailed specifications for each vehicle, including mileage, transmission type, and fuel options, ensuring that customers have access to comprehensive information. With global shipping options, CAR FROM JAPAN caters to a worldwide audience, facilitating seamless transactions for those interested in importing vehicles from Japan.
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