Staff very helpful and Chris the…manager excellent credit to the company
Staff very helpful and Chris the manager a credit
4.5
Excellent
1,000 reviews
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Review summary
Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Value for money
The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.
The person on the phone was very…
The person on the phone was very helpful and nice
I had to phone as it was a late booking…
I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25
Company details
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Contact info
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Website
www.caledoniantravel.com
All reviews
1,000 total • Write a review
Showing 931 - 940 of 996 reviews
WB
Hotels abroad
Have used Caledonian for a fair time. Everything great although lately , the standard of hotels abroad has dropped a bit.
Date of experience: May 19, 2025
CM
Professional n was so helpful and offers first…
Jon was so helpful and offers first class customer service
Date of experience: May 19, 2025
JP
It was very easy to book by phone and…
It was very easy to book by phone and the gentleman was very informative and helpful
Date of experience: May 19, 2025
CS
Family time
Book with them year after year it's turned into a family tradition now Enjoyed by all adults and children alike. Excellent service from booking right up to the driver on the coach
Date of experience: May 19, 2025
ER
Great customer service
Made a phone call yesterday to find out details of our up and coming booking. The lady was very pleasant and helpful.
Date of experience: May 19, 2025
ML
Holidays are always so easy to book by…
Holidays are always so easy to book by phone with lovely pleasant staff. Holidays are incredibly good value for money.
Date of experience: May 19, 2025
MP
Went to Torbay in Torquay excellently…
Went to Torbay in Torquay excellently placed at the harbour and shops. The hotel was lovely and clean the only problem is only 1 lift that only takes four people and with over 400 rooms it was quite a problem,2 sittings at evening meal 6 o’clock and 7 15 it would be better with a staggered self service. But as a company Caledonian is fantastic
Date of experience: May 19, 2025
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