Review summary

Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Staff very helpful and Chris the…manager excellent credit to the company

Staff very helpful and Chris the manager a credit

ml
Value for money

The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.

The person on the phone was very…

The person on the phone was very helpful and nice

PB
I had to phone as it was a late booking…

I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25

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All reviews

1,000 total • Write a review

Showing 921 - 930 of 996 reviews
MC
5 out of 5 stars

I always phone up to book my holidays…

I always phone up to book my holidays never had a problem very helpful

Date of experience: May 19, 2025

ih
5 out of 5 stars

Easy booking process …

Easy booking process found me the ideal seat for my mobility needs,can't wait to hear the driver's banter on the journey down as past experiences show they help make the journey.

Date of experience: May 19, 2025

MJ
5 out of 5 stars

Peak Railway & Lancashire Cruise

My husband and I thoroughly enjoyed the entire tour. Andy our driver was absolutely brilliant and the other passengers made the tour with Caledonian the best we have been on. The Brittania hotel in Bolton was also good and we have no complaints. We had a clean room, comfy bed, hot shower, helpful and friendly staff and there was something for everyone at breakfast and dinner to eat. The entertainment every night was also great. The entire tour was definitely value for money snd we highly recommend it.

Date of experience: May 19, 2025

G
4 out of 5 stars

The room was very clean

The room was very clean

Date of experience: May 19, 2025

ww
5 out of 5 stars

simple and easy to book online

so easy to book online

Date of experience: May 19, 2025

KJ
5 out of 5 stars

Richard was a lovely driver,very…

Richard was a lovely driver,very friendly and informative.3 1/2 visit to Bowness Saturday then Pendle Witches and Oswaldtwistle Mills on Sunday,plenty of shops and 3 places to eat. Mix up at Holiday Inn,Burnley saw us and 2 more couples being shown to rooms which already had guests in but this was blamed on "morning staff" Evening meal bit like queuing in school canteen,but meal very nice,3 choices,and breakfast next morning,lovely,lots of choice

Date of experience: May 19, 2025

MM
4 out of 5 stars

Was easy to do on line

Was easy to do on line, only thing wrong got phone call saying I might have to sit next to someone on coach which I don't like I usually fall asleep on coach Holiday is good value for money Hotel In Torquay good stayed there before

Date of experience: May 19, 2025

jm
5 out of 5 stars

Staff were brilliant food nice…

Staff were brilliant food nice entertainment not bad overall good stay would recommend it calidonion fab

Date of experience: May 19, 2025

MA
5 out of 5 stars

Very helpful on phone

Booking was made easy and very informative

Date of experience: May 19, 2025

G
5 out of 5 stars

Helpful and pleasant staff at Hope…

Helpful and pleasant staff at Hope street Glasgow. Got sorted in 10 minutes

Date of experience: May 19, 2025

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