Review summary

Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Staff very helpful and Chris the…manager excellent credit to the company

Staff very helpful and Chris the manager a credit

ml
Value for money

The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.

The person on the phone was very…

The person on the phone was very helpful and nice

PB
I had to phone as it was a late booking…

I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25

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All reviews

1,000 total • Write a review

Showing 911 - 920 of 996 reviews
LK
5 out of 5 stars

The young gentleman l spoke to was very…

The young gentleman l spoke to was very friendly,professional and booked my holiday with everything I asked for. Whenever I ring Caladonean travel l always get friendly prompt and professional advice and service.

Date of experience: May 19, 2025

B
4 out of 5 stars

OK on the online

OK on the online

Date of experience: May 19, 2025

A

Ann

US

5 out of 5 stars

Very easy to book and Marion very…

Very easy to book and Marion very helpful

Date of experience: May 19, 2025

MC
5 out of 5 stars

Fantastic trip away

Fantastic trip away. Was great from start to finish. Our driver Mandy was lovely, bubbly and friendly. Hotel was great with modern rooms and really comfy beds. The food was delicious too. We enjoyed our trips to Royal Lemington Spa and Stratford Upon Avon, very scenic with lovely rivers and gardens, churches and old buildings. Oh and not to forget the shops too. Will definitely go again. Perfect.

Date of experience: May 19, 2025

MC
5 out of 5 stars

Was a great experience driver was…

Was a great experience driver was friendly and funny. Felt safe

Date of experience: May 19, 2025

JS
5 out of 5 stars

Holiday

Very helpful, friendly & easy to book

Date of experience: May 19, 2025

MD
4 out of 5 stars

Banff and NE250 coast route

A lovely part of Scotland, the hotel really nice and staff very helpful. On the downside after the long coach journey to get their we spent too long on the coach on following days and would have preferred more time at our stops.

Date of experience: May 19, 2025

MG
5 out of 5 stars

Caledonian always work hard to make…

Caledonian always work hard to make sure that everyone has a good holiday

Date of experience: May 19, 2025

.A
5 out of 5 stars

Booking by phone with help from Kirsty…

Booking by phone with help from Kirsty who very efficiently managed all my requests. I can use internet but prefer discussing details with one if your team.

Date of experience: May 19, 2025

c
5 out of 5 stars

Brilliant trip

Brilliant trip, Dave the driver very friendly, hotel excellent, location of York and Lincoln were brilliant, booked again already for July can’t wait

Date of experience: May 19, 2025

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