Review summary

Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Staff very helpful and Chris the…manager excellent credit to the company

Staff very helpful and Chris the manager a credit

ml
Value for money

The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.

The person on the phone was very…

The person on the phone was very helpful and nice

PB
I had to phone as it was a late booking…

I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25

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All reviews

1,000 total • Write a review

Showing 81 - 90 of 996 reviews
MT
1 out of 5 stars

Not a good start

travelling to Bournemouth today from Hull. 1 and half hour delay setting off due to traffic problems. We then had to pick up at Goole Castleford and Leeds. After been sat on the coach for 3 hours we stopped at woodall services to change coaches. we was told to go to the toilet get a drink then get back on coach so the driver could set off. on the way back to the coach we noticed the driver putting his seat belt on and backing out. we had to wave to get him to stop the coach otherwise he would have left us stranded.

Date of experience: July 14, 2025

MT
5 out of 5 stars

Loved our trip away driver Simon was…

Loved our trip away driver Simon was lovely & very helpful will definitely book again

Date of experience: July 14, 2025

V
5 out of 5 stars

Booking by phone for 2026!!!

Knew Caledonian hotels were taking bookings,before brochure came out so decided to take advantage of this perk,and spoke to Rhona@Glasgow to book,on return from wonderful Torbay hotel , later speaking to Marion,and Clare ,who works from home,who all did a wonderful,professional job,assisting me.BIG "thankyou"from me!!!!xxxxx

Date of experience: July 14, 2025

Ln
5 out of 5 stars

Holidays

Great company to travel with. Very easy to book on line or by phone. Staff always helpful. And driver's are great. Plenty of places to pick from for holidays

Date of experience: July 14, 2025

m
5 out of 5 stars

Easy to book online prompt servece

Easy to book online prompt servece

Date of experience: July 14, 2025

Ml
5 out of 5 stars

Hassle free booking,

Hassle free booking, Staff very helpful, GreT value for money.

Date of experience: July 14, 2025

MJ
4 out of 5 stars

The holiday to Southport

The holiday to Southport was lovely the travel on the coach not so good due to motorway being blocked diverted that route blocked with another accident but the driver was fantastic found another route but it took 8hrs it was out of his control

Date of experience: July 14, 2025

MM
5 out of 5 stars

Italy

Nice hotel and food disappointed we dident go to Monte Carlo

Date of experience: July 14, 2025

MF
4 out of 5 stars

Isle of Sky

We had a real good experience. Our driver Chris was a really knowledgeable and respectable guy who provided every bit of information and guided us through the whole trip. We are planning to book with Caledonian again.

Date of experience: July 14, 2025

B
5 out of 5 stars

Easy online booking system

Easy online booking system. The driver was very pleasant and kept us informed enroute. Altogether a great day.

Date of experience: July 14, 2025

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