Review summary

Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Staff very helpful and Chris the…manager excellent credit to the company

Staff very helpful and Chris the manager a credit

ml
Value for money

The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.

The person on the phone was very…

The person on the phone was very helpful and nice

PB
I had to phone as it was a late booking…

I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25

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All reviews

1,000 total • Write a review

Showing 71 - 80 of 996 reviews
MJ
5 out of 5 stars

everybody so friendly and helpful…

everybody so friendly and helpful ,could not do enough for you. Hotel and staff just great, room clean and tidy and food was nice,a good selection, something for everybody.

Date of experience: July 14, 2025

F
5 out of 5 stars

This was our 1st trip with Caledonian…

This was our 1st trip with Caledonian and we absolutely loved it, The Claymore at Arrochar was superb the staff worked so hard. Our driver Richard was excellent and very knowledgeable. Peter who had taken us out on a day trip was also excellent. Food was really nice well organised. In my opinion the only thing I would propose to help restaurant staff on 1st evening would be a menu sent so we can preorder this would save so much time , the 3 remaining days guests complete the menu at breakfast. Aslo would it be possible to send a full itinerary of the days we are away of the trips and times when sending boarding passes. These are just suggestions other than that we love Caledonian travels, we booked IOW when away that's how much we loved it. Thank you so much for a perfect holiday .

Date of experience: July 14, 2025

VS
5 out of 5 stars

First Class coach firm

Caledonian travel is a great company. With affordable tours and day trips, enjoyed by young and old. Easy to book and great communications. Great variety of places and always an enjoyable experience. First Class!

Date of experience: July 14, 2025

T
5 out of 5 stars

Easy and user friendly

Easy and user friendly. But should be a different way of adding childs age during booking process rather than after.

Date of experience: July 14, 2025

JB
5 out of 5 stars

Have booked with Caledonian many times…

Have booked with Caledonian many times both online and through travel agents never had a problem.

Date of experience: July 14, 2025

pp
4 out of 5 stars

No problems

No problems this time.Hotel was well worth it.Rooms very good standard and food good too. No problems with bus this time.

Date of experience: July 14, 2025

RR
5 out of 5 stars

I have been on many trips all over the…

I have been on many trips all over the Uk and Italy. Very well organised and great value for money. Got 2 more trips booked.🥰

Date of experience: July 14, 2025

AH
5 out of 5 stars

First class

First class service

Date of experience: July 14, 2025

MR
5 out of 5 stars

Michelle went above and beyond help to…

Michelle went above and beyond help to book the holiday for us.

Date of experience: July 14, 2025

AH
5 out of 5 stars

Everything

Everything

Date of experience: July 14, 2025

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