Staff very helpful and Chris the…manager excellent credit to the company
Staff very helpful and Chris the manager a credit
4.5
Excellent
1,000 reviews
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Review summary
Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Value for money
The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.
The person on the phone was very…
The person on the phone was very helpful and nice
I had to phone as it was a late booking…
I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25
Company details
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No description available yet.
Contact info
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Website
www.caledoniantravel.com
All reviews
1,000 total • Write a review
Showing 831 - 840 of 996 reviews
L
Lesley
US
Disappointing trip
It took 4 hours to get there due to pickups and having to call at Chester zoo. We weren’t aware he was calling at the zoo. Consequently we had only 4 hours in Chester. So not a day trip but rather a half day trip. Also the driver was very abrupt about my mums wheelchair. I had mistakenly not booked one in. He watched me struggle to put it into the coach hold them said I could have done that for you! He was talking on his mobile constantly, texting and scrolling through his phone and working on paperwork all whilst driving sometimes in traffic on the motorway. As a former instructor in road safety and safe driving practices I know it is the distraction of the call that is dangerous.
Date of experience: May 19, 2025
sl
We went online tried to book but…
We went online tried to book but couldn’t work out if the bus travelling from Glasgow stopped at Carlisle so we phoned up & Kim said that the bus would call in at Tesco Rosehill so we booked the deal Thanks Kim !! Let’s hope our holiday break runs smoothly !
Date of experience: May 19, 2025
MM
Staff where very helpful they found the…
Staff where very helpful they found the holiday that l was wanting to go on, and me being a single . didn't see it on the site. Thanks
Date of experience: May 19, 2025
RM
We had a great time to the Peak railway and canal boat tour.
We had a great time to the Peak railway/canal boat tour,our driver went above and beyond to make us celebrate in style,couldn’t do enough for us,we loved the 60 s/70s music to and from our hotel ☺️👍 he also made sure one of our party celebrated her birthday in style,the tribute act sang happy birthday to her at the hotel.Our driver Andy was a star,he made our trip so much better by joining in singing to his favourite Neil Diamond song. Won’t forget this trip,brilliant time had by all ☺️😎🥳 hotel was fine,food was good and Windermere was beautiful. Train journey not so great,nothing scenic about it,didn’t last long but everything else was superb!!! Andy,you made our holiday tour so much better , bless you. Made so many new friends from this tour,loved it.
Date of experience: May 19, 2025
LP
Easy to book
Easy to book , but very noisy background when booking on telephone. Couldn’t fault anything else.
Date of experience: May 19, 2025
MF
Found it simple and clear to book…
Found it simple and clear to book tripsatu
Date of experience: May 19, 2025
TA
Toheeb A
US
A Perfect Scottish Getaway
My recent holiday to Scotland was nothing short of spectacular! From the moment we arrived, the breathtaking landscapes and warm hospitality captured our hearts. We stayed at a lovely hotel that provided exceptional comfort and impeccable service, making our stay even more memorable. Every experience during the trip was simply delightful. The rich history, stunning scenery, and vibrant culture left us in awe. From exploring majestic castles to enjoying picturesque countryside views, I loved every moment of it. I highly recommend visiting Scotland for anyone seeking a perfect blend of adventure and relaxation. This holiday was a truly unforgettable experience, deserving of every one of its five stars!
Date of experience: May 19, 2025
MM
On time and safe driving
On time and safe driving. Could have had little more explanation of areas we were travelling through as from overseas not familiar with area.
Date of experience: May 19, 2025
ZE
Booking a three day trip to Beamish…
Booking a three day trip to Beamish there was no single room available on web site. Phoned Caledonian travel. A friendly girl took my call. Arranged my trip, seat and single room. Impressed
Date of experience: May 19, 2025
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