Staff very helpful and Chris the…manager excellent credit to the company
Staff very helpful and Chris the manager a credit
4.5
Excellent
1,000 reviews
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Review summary
Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Value for money
The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.
The person on the phone was very…
The person on the phone was very helpful and nice
I had to phone as it was a late booking…
I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25
Company details
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Contact info
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Website
www.caledoniantravel.com
All reviews
1,000 total • Write a review
Showing 821 - 830 of 996 reviews
MA
booking…made easy
Excellent service completed the booking in such a short time.answered any queries I had about the hotel seemed to have good knowledge
Date of experience: May 19, 2025
MP
Excellent customer service whilst…
Excellent customer service whilst booking forthcoming holiday not enough departures from edinburgh .nice hotels food generally good .trips often described as day trips often not though appreciate coaches have to return guests for evening meals
Date of experience: May 19, 2025
JM
Arrived just in time for dinner
Just returned from a Mystery weekend from Glasgow. Ended up at Waterside Hotel in Peterhead. Lovely hotel, lovely staff, couldn't fault the food or the service we received. My only gripe is the time we arrived at the hotel, literally in time for dinner. We didn't even have enough time to get a shower before dinner. The hotel had a lovely pool, gym and sauna facilities but we didn't have enough time to use them. I think the whole concept of the Mystery Weekend is great, where you make stops along the way to see different places. I just feel that some of the stops could have been shorter so we could arrive at our destination earlier, or maybe take a more direct route to the hotel as we were on a lot of small roads. The places we visited along the way were all great: Braemar, Balmoral (not our cup of tea but we visited the distillery instead), Ballater, Peterhead Stonehaven and St Andrew's. Thank you Calvin for getting us there and back safely.
Date of experience: May 19, 2025
MH
Day trip
Was great day great and very polite and friendly driver great value day trip to st andrews and annsthurer
Date of experience: May 19, 2025
lw
Hotel & food very nice
Hotel & food very nice; shame we didnt get togo on Anderton boat lift; driver seemed to be in a rush all the time; didnt spend a lot of time in places; especially bakewell & chester; also driver was abrupt; didnt seem happy .
Date of experience: May 19, 2025
ML
The staff in the newcastle upon tyne…
The staff in the newcastle upon tyne office are all so helpfull they are even at bus stop to see you off on your trip
Date of experience: May 19, 2025
LT
FOLKESTONE TRIP
Prompt arrival at boarding point. Clean and comfortable coach. Experienced , knowledgeable driver. Accommodation comfortable and meals very good value. All up a very enjoyable trip.
Date of experience: May 19, 2025
MA
Drivers well informed and…
Drivers well informed and knowledgeable. Clean and tidy vehicles
Date of experience: May 19, 2025
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