Review summary

Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Staff very helpful and Chris the…manager excellent credit to the company

Staff very helpful and Chris the manager a credit

ml
Value for money

The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.

The person on the phone was very…

The person on the phone was very helpful and nice

PB
I had to phone as it was a late booking…

I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25

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All reviews

1,000 total • Write a review

Showing 61 - 70 of 996 reviews
G
5 out of 5 stars

Great places to go

Value for money, fab bus driver, great places to go, ease of booking

Date of experience: July 14, 2025

ML
5 out of 5 stars

Efficient

Efficient , quick , friendly , with all relevant information for the tour.

Date of experience: July 14, 2025

MA
5 out of 5 stars

Excellent worth the cost as they do…

Excellent worth the cost as they do everything for you

Date of experience: July 14, 2025

KR
5 out of 5 stars

Very comfortable air con coach

Very comfortable air con coach, Simon was a great driver, 1st time tour for him to Chester so advice from other drivers of where best place to drop off and where to park at Hotel would have been useful, hotel good clean and comfortable, nice staff. Would not book this tour again as food not great, but would definitely book another tour. Two ladies on our tour paid the same price as us but had two trips included,we had to pay extra. Many thanks Regards Karen & Vanessa

Date of experience: July 14, 2025

MM
5 out of 5 stars

all the other tours couldnt offer 2…

all the other tours couldnt offer 2 single rooms for myselt and daughter(thank you)

Date of experience: July 14, 2025

c
5 out of 5 stars

Gluten free menus.

It would have been better if the hotel provided a separate gluten free menu as l lost out on some meals l selected. Also as we where in hot weather the hotel should install air conditioning or provide electric fans in the rooms. The staff were very friendly and helpful.

Date of experience: July 14, 2025

C
4 out of 5 stars

Great holiday

Great holiday, just some confusion over departure times for some of the day trips. Departure at 9am when breakfast is at 8.30am caused a rush

Date of experience: July 14, 2025

GM
4 out of 5 stars

Took the Yorkshire Dale's break with…

Took the Yorkshire Dale's break with five friends. Coach and driver were faultless. Hotel 🏨 was very good 👍 plenty of good food to choose from. Myself and a friend have now booked the Yorkshire and Whipy break on the 18th August, certainty looking forward to it.

Date of experience: July 14, 2025

ML
5 out of 5 stars

As always very pleasant staff.

As always very pleasant staff.

Date of experience: July 14, 2025

JN
5 out of 5 stars

Have used Caledonian days out several…

Have used Caledonian days out several times and each were fantastic experiences visiting Cities, Lakes, Towns and seasides with very friendly and helpful drivers, a good way to meet other people

Date of experience: July 14, 2025

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