Bridges Estate Agent receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Bought a flat a week ago through Basingstoke Brdges.Has been chasing to get fobs and keys since many weeks -no response,was standing outside my own flat for 20’minutes before someone came to let me in.Now I need to make keys and fobs myself,paying from my pocket. Sale done -Vanished -No response to emails-not professional.
Matt Bozier was exceptional. He kept us up to date throughout the entire process, was readily available to take calls and always called back promptly, making the purchase process far less stressful. Thank you Matt, and Bridges team
Rebecca was top notch from beginning to finish .
I would highly recommend Bridges Farnborough so far! We were listed with another agent for over 3 months with 3 viewings, Bridges have received 2 offers within 3 weeks. Very grateful to Ashleigh and the team!
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www.bridges.co.uk182 total • Write a review
US
Thank you so much to Bridges Camberley for your incredible service and help. You made a difficult process so much easier. Jonathan Stanton went above and beyond to help our family with the sale of the house, it wasn't easy as we're all in different countries. He was assisting us even after the sale was complete, the customer service is amazing. Shoutout to Hayley too who was quick to assist and respond. Look no further, this is your Real Estate Agency. Thank you again!
Date of experience: March 12, 2025
US
Horrendous experience. Do not sign a 20 week contact! Within a couple of weeks, they had lied to me on several occasions and had provided a terrible service. They apologised for the unacceptable level of dishonestly but still refused to release me from the contract that they were in breach of. They knew that their official complaints procedure was longer than my remaining contract (after stalling for several weeks), so they had me trapped with no way out. This was knowing that I was in a rush to move in time for school applications, and missing them would seriously affect our family. They are likely to respond to this in the same way as my Google review, asking me to contact them because they can't see my file. This perfectly highlights their dishonest, given my name was on that 20 week contact and my complaint went from the Frimley branch, to Camberley and the heat office.
Date of experience: March 7, 2025
US
Used Bridges estate agent for a property in Knaphill. Ethan from the Ash branch was great..he was prompt and was waiting for me when I arrived. He was very professional as well as being personable. He allowed me to take my time viewing, and despite the lateness if the viewing, (5.20 pm) I didn't feel rushed at all and Ethan was able to answer my questions clearly and concisely which resulted in me submitting an offer. The office always answers the phone promptly too.
Date of experience: March 7, 2025
Really disappointed with our experience, very dishonest estate agency, our second dealing with them in 5 years but will certainly use Greg James who we bought through in the future who were a professional and honest company
Date of experience: March 2, 2025
Justine was absolutely amazing when it came to knowledge of the area and prices, I would have no hesitation in recommending Justine.
Date of experience: February 21, 2025
US
I have bought and sold many properties over the years. I have recently completed on selling 2 ex rental houses through Bridges and can honestly say that the service I received from James MacPhee in Bracknell was excellent. He was proactive in managing the process and quick to respond to any questions I had throughout the process. Happy to recommend the company.
Date of experience: February 17, 2025
Jules was very helpful from the get go, answering all my queries and questions I do feel she did go above and beyond for me thank you for your help
Date of experience: February 17, 2025
US
We met up with Keith who we found to be very pleasant and very professional. He was very knowledgeable with regard to the specific property that we viewed. He did not hurry us at all and was able to answer all of our questions.
Date of experience: January 19, 2025
The whole experience from first contacting Bridges to viewing the property with Jade, first class service
Date of experience: January 8, 2025
