Bridges Estate Agent
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Horrendous experience
Horrendous experience. Do not sign a 20 week contact! Within a couple of weeks, they had lied to me on several occasions and had provided a terrible service. They apologised for the unacceptable level of dishonestly but still refused to release me from the contract that they were in breach of. They knew that their official complaints procedure was longer than my remaining contract (after stalling for several weeks), so they had me trapped with no way out. This was knowing that I was in a rush to move in time for school applications, and missing them would seriously affect our family. They are likely to respond to this in the same way as my Google review, asking me to contact them because they can't see my file. This perfectly highlights their dishonest, given my name was on that 20 week contact and my complaint went from the Frimley branch, to Camberley and the heat office.