Blue Ridge Mountain Rentals

4.621 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.621 out of 5 stars
Excellent
5 out of 5 stars
818
4 out of 5 stars
81
3 out of 5 stars
40
2 out of 5 stars
26
1 out of 5 stars
35
1,000 reviews in total

Review summary

Blue Ridge Mountain Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Stunning mountain views and a park-like setting

Stunning mountain views and a park-like setting were a welcome greeting. Inside, the cabin is spacious, comfortable and...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent service !!

Excellent service !!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Had a great experience

Cabin was amazing.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Mountain time at Good Medicine

Easy booking, easy check-in and out. Property was as described. My husband, grandson, myself and our dog, all thoroughly...Read more

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0
🔥 High engagement

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4 months ago
5 out of 5 stars

The Apple Cabin - Excellent!

We recently stayed at The Apple Cabin. It was so lovely! The cabin was spotlessly clean, extremely cozy and comfortable. It's in a wonderful location close to downtown Blowing Rock as well as Boone (a great grocery store is about 5 mins away). This is an ideal getaway for 2 couples (2 king-sized beds!) who want to be close to everything. Highly recommend and we'll be back!

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Cathy Dillard
Cathy Dillard
1 reviews
4 months ago
5 out of 5 stars

Home was comfortable and well equipped.

Home was comfortable and well equipped.

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Diane Miller
Diane Miller
1 reviews
4 months ago
5 out of 5 stars

A perfect stay

A perfect stay. Love the location. So close to the Beech Gate and still close to the winery and Great Camp. The fenced-in yard is great for my dog to stretch his legs in between long walks through Eagle's Nest. The hot tub is located with a view of the woods and not the neighbors. The house has everything you might need.

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4 months ago
5 out of 5 stars

Excellent

Excellent, beautiful, clean.

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4 months ago
5 out of 5 stars

Quiet

Quiet. Great cabin. Good views of mountains. We enjoyed very much. Thanks!

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Dan Nantz
Dan Nantz
1 reviews
4 months ago
4 out of 5 stars

Mountain Trip

Had a major problem with my orginal rental and they came to the table and took great care of us. Thank you to a great service team!

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4 months ago
3 out of 5 stars

Temperature inside the Home

Blue Ridge Rentals was very accommodating in the issue we had with the AC unit at the cabin. When we go to Hidden Serenity, we realized that the thermostat was unable to go below 72, while this doesn't seem bad, we sleep with the temperature at 68 at night in our home. There was no way to get to that temperature without a code from the homeowners. They would not release the code; well they actually told us they had no code. When we came back from dinner the second night the temperature was miraculously able to go down to 70. Obviously the homeowners can control the temperature remotely. Our biggest issues were 1) the temperature of 72 for the low was listed nowhere. Not on the website for the cabin or in the binder when we arrived. Everything stated you cannot turn the AC below 65. There was absolutely no way to get it down past 72. In the summer, this is unacceptable, and especially not to have it listed anywhere. We spent a day and a half dealing with trying to get the temps lowered, met with two maintenance guys (having to work around their schedules on our vacation) and numerous emails and phone calls to Blue Ridge. 2) We were being lied to by the homeowners. We googled the instruction book to the control panel, and it stated you needed a code, but the homeowners said they were not aware of a code, but again, they were able to lower it themselves. We have never stayed at a vacation rental where we had this much trouble with the AC and the homeowners having control over the temps inside the home. Just be aware, if you rent this home, you will not have control of the temperature inside the home (below 72). I would also be curious how warm you can set the heat in the winter. After all we had to deal with, we weren't offered a discount or even given a credit back, even though this was misrepresented (left off) on the cabin's website. 3) The temperature inside the cabin will only hold for 4 hours once you set it. So in the middle of the night, I would wake up so hot and had to get up to turn the AC back down. This was very annoying and unnecessary. This again was not stated anywhere on the website or in the binder in the home. There were also a lot of items that did not work or needed to be cleaned/repaired that we had to email Blue Ridge about...no shower curtain liner in the primary bathroom, very loud noise when using the guest shower, light bulbs burned out, screen door would not shut, bird poop all over the back porch, the paint on the rockers on the back porch were flaking so badly that you couldn't use them, and the cushions on the back porch were shot. There was no padding left in them. The location was great, however, the temperature inside the home was a big deterrent for us.

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Dale
Dale
1 reviews
4 months ago
5 out of 5 stars

Great cabin

Great cabin, very clean and just as advertised.

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4 months ago
5 out of 5 stars

This was a beautiful place for a girls…

This was a beautiful place for a girls weekend! We enjoyed sitting on the deck/porch and taking in the beautiful view! We enjoyed the sauna, hot tub, and theater room! And all the bedrooms and bathrooms were perfect for the 3 of us! We would definitely stay here again!

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David Bowles
David Bowles
1 reviews
4 months ago
5 out of 5 stars

Best private rental in the mountains!

This is the best place we’ve ever stayed at in the mountains. The spa, trails, cleanliness, children’s treehouse and other amenities. You can tell that this place is loved on. It also accommodates our large family, it’s expensive but well worth it.

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4 months ago
5 out of 5 stars

Very professional and easy to work with

Wonderful area, great weather

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James Brown
James Brown
1 reviews
4 months ago
5 out of 5 stars

Cabin was excellent.

Cabin was excellent.

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4 months ago
5 out of 5 stars

Tranquil

Blue Ridge Mountain Rentals was a pleasure to book with. From check in to check out was easy and exactly as stated. They even left à welcome gift of coffee, cup and granola when we returned one day. The cabin was very nice and clean and the perfect getaway to kick back and relax.

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Stacy
Stacy
1 reviews
4 months ago
4 out of 5 stars

The day we were to arrive

The day we were to arrive , we were notified that the AC in our rental wasn’t working. Angie worked most of the morning and early afternoon to find us another property that would work for our family. Thank you so much!

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Robin Overbay
Robin Overbay
1 reviews
4 months ago
4 out of 5 stars

It was easy to make the reservation and…

It was easy to make the reservation and they were helpful answering all my questions. They tried to accommodate my needs.

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Clapp Kim
Clapp Kim
1 reviews
4 months ago
1 out of 5 stars

AC was not working in the rental…

AC was not working in the rental before our arrival. Was only sent email advising of this and stating portable units had been installed but this would not change our experience. I had to call and request to be moved. The options I was given were priced hundreds below what I originally paid and did not meet the criteria I was looking for in a home. There was one house that I located ( was not provided to me as an option) but it cost $350 more than my original rental. I had to pay the entire amount of the increase. They would not assist at all even though it was not my fault the AC was broken. I have rented here many many times but will avoid in the future.

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Susan Dobbins
Susan Dobbins
1 reviews
4 months ago
5 out of 5 stars

Wonderful property + responsive and…

Wonderful property + responsive and gracious service = refreshing vacation

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jackie
jackie
1 reviews
4 months ago
5 out of 5 stars

Great stay

Great stay! Booking was easy, and the house was exactly as described. Check-in and check-out were smooth and hassle-free. We had a quick question during our stay, and the host responded right away. Highly recommend!

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Steve G
Steve G
1 reviews
4 months ago
5 out of 5 stars

Booked on very shot term notice and…

Booked on very shot term notice and they were very helpful finding us a place.

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