Great host!
Great host! Thank you for your hospitality and kindness. Always ready to help and advise when we had questions. Highly recommended!
Blue Fox Rentals is a UK-based rental service that specializes in providing a diverse range of rental properties to meet the needs of various customers. The company offers a selection of residential accommodations, including apartments and houses, catering to both short-term and long-term rentals. With a focus on convenience and customer satisfaction, Blue Fox Rentals aims to facilitate an easy rental process for individuals and families seeking suitable housing options. The target market for Blue Fox Rentals includes students, professionals, and families looking for reliable and well-maintained rental properties in desirable locations. The company is committed to ensuring that its clients have access to quality housing by offering detailed property listings and responsive customer service. By prioritizing transparency and user experience, Blue Fox Rentals positions itself as a trustworthy choice for those in need of rental solutions in the UK.
Blue Fox Rentals receives a mix of reviews, with many customers praising the service and hospitality provided by the staff. Reviewers frequently highlight the attentive and friendly nature of the team, noting their quick response to issues, such as a malfunctioning TV during a stay.
However, there are significant complaints regarding the quality of some properties, with several guests describing their accommodations as unfit for rental and poorly maintained. Issues with bathrooms and showers are particularly noted, leading to uncomfortable experiences for some. While many enjoy their stays and recommend the company, others express frustration over inflated prices for subpar properties and lack of effective customer support during their visits. Overall, Blue Fox Rentals has garnered a positive sentiment, but concerns about property quality remain a notable issue.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 16 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 2.0 | 1 |
| Sep 23 | — | 0 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
“Great customer service, attentive, friendly and efficient”
“Renting totally unfit properties at grossly inflated prices with zero customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 67 out of 100 | 3.9 out of 5 (good) | — | 16 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: Blue Fox Rentals is #5 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 3.9).
16 reviews of Blue Fox Rentals. Filter by what matters to you.
Great host! Thank you for your hospitality and kindness. Always ready to help and advise when we had questions. Highly recommended!
Great customer service, attentive, friendly and efficient.
Everything was perfect!
Booked a short holiday break for my parents in November and they had a fantastic time in Canterbury. There was an issue with the TV to which they contacted Blue Fox who came over immediately and resolved the issue for them, exceptionally professional and reliable. Would highly recommend.
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Polarized pattern: few middle ratings. 69% of recent reviews are 4–5★ and 31% are 1–2★.
Rented twice from them at Canterbury, overall a hassle free experience from booking to check out, very nice and well kept properties (New Street and St Peter’s). Twice had to call with issues that where promptly resolved. Personalised service, that I prefer over the big brands “call center” kind of service. JG.
I spent wonderful holidays in November and December 2020 with Blue Fox Rentals. I stayed with my family at Saint Peter's and New Street. They were very well equipped, they had everything I needed. Both houses have good locations, walking distance to Canterbury high street. I would recommend it to anyone looking for a place to stay in Canterbury!
I am pleased I picked blue fox to look after my property as they have looked after it very well.They are all very professional at what they do so I am very happy would recommend them to others.
Excellent service
Blue Fox Rentals is a UK-based rental service that specializes in providing a diverse range of rental properties to meet the needs of various customers. The company offers a selection of residential accommodations, including apartments and houses, catering to both short-term and long-term rentals. With a focus on convenience and customer satisfaction, Blue Fox Rentals aims to facilitate an easy rental process for individuals and families seeking suitable housing options. The target market for Blue Fox Rentals includes students, professionals, and families looking for reliable and well-maintained rental properties in desirable locations. The company is committed to ensuring that its clients have access to quality housing by offering detailed property listings and responsive customer service. By prioritizing transparency and user experience, Blue Fox Rentals positions itself as a trustworthy choice for those in need of rental solutions in the UK.
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