Blue Fox Rentals is a UK-based rental service that specializes in providing a diverse range of rental properties to meet the needs of various customers. The company offers a selection of residential accommodations, including apartments and houses, catering to both short-term and long-term rentals. With a focus on convenience and customer satisfaction, Blue Fox Rentals aims to facilitate an easy rental process for individuals and families seeking suitable housing options. The target market for Blue Fox Rentals includes students, professionals, and families looking for reliable and well-maintained rental properties in desirable locations. The company is committed to ensuring that its clients have access to quality housing by offering detailed property listings and responsive customer service. By prioritizing transparency and user experience, Blue Fox Rentals positions itself as a trustworthy choice for those in need of rental solutions in the UK.
Blue Fox Rentals receives a mix of reviews, with many customers praising the service and hospitality provided by the staff. Reviewers frequently highlight the attentive and friendly nature of the team, noting their quick response to issues, such as a malfunctioning TV during a stay.
However, there are significant complaints regarding the quality of some properties, with several guests describing their accommodations as unfit for rental and poorly maintained. Issues with bathrooms and showers are particularly noted, leading to uncomfortable experiences for some. While many enjoy their stays and recommend the company, others express frustration over inflated prices for subpar properties and lack of effective customer support during their visits. Overall, Blue Fox Rentals has garnered a positive sentiment, but concerns about property quality remain a notable issue.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 16 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 2.0 | 1 |
| Sep 23 | — | 0 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
“Great customer service, attentive, friendly and efficient”
“Renting totally unfit properties at grossly inflated prices with zero customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 50 out of 100 | 3.9 out of 5 (good) | — | 16 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: Blue Fox Rentals is #5 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 3.9).
16 reviews of Blue Fox Rentals. Filter by what matters to you.
Over a year ago
Reported, prostitution and a cannabis farm in 1 if these property's, its being treated as a brothel these so nothing about it KNOWING there's 6 ppl living in this one house STAY AWAY FROM TGESE, THIE... See more
Over a year ago
Our first bad Airbnb experience. They failed to get back to us during our uncomfortable stay to help resolve the issue despite giving them plenty of opportunity so we had to leave a day earlier. They... See more
Over a year ago
Great host! Thank you for your hospitality and kindness. Always ready to help and advise when we had questions. Highly recommended!
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Polarized pattern: few middle ratings. 69% of recent reviews are 4–5★ and 31% are 1–2★.
Reported, prostitution and a cannabis farm in 1 if these property's, its being treated as a brothel these so nothing about it KNOWING there's 6 ppl living in this one house STAY AWAY FROM TGESE, THIER ALLOWING ILEGAL ACTIVITIES IN ONE OF THIER PROPERTYS I know because I reported it to them 4 weeks ago.
2 night stay at King’s Corner via Blue Fox Rentals Ltd - Townhouse in Canterbury. Ample supplies of basics - tea, coffee, shower gel and washing up liquid. Good shower strength in top bathroom. There are a number of negative points to make potential customers aware of. There are multiple stains on the carpets throughout the property. The outside windows have not been cleaned for a considerable amount of time. The top floor bedroom velux window blind is broken and there are cobwebs inside the window. The top floor bathroom radiator is significantly rusty. The ground floor shower has black mould where white grout should be. The cooker hob is rusty around its edges. The top bathroom door edge has been shaved but not repainted. Most of the skirting boards in the property are grimy / dusty not having been cleaned for a considerable amount of time making me wonder why we paid £161 for cleaning. My opinion is that Blue Fox should not be marketing this property until all the faults have been rectified. (Photographic evidence is available) We were really looking forward to our stay but very disappointed with the accommodation.
Our first bad Airbnb experience. They failed to get back to us during our uncomfortable stay to help resolve the issue despite giving them plenty of opportunity so we had to leave a day earlier. They don’t care about your experience once they have your money. Now going through our credit card to claim a refund.
Great host! Thank you for your hospitality and kindness. Always ready to help and advise when we had questions. Highly recommended!
Great customer service, attentive, friendly and efficient.
Everything was perfect!
Dreadful , unprofessional outfit. Renting totally unfit properties at grossly inflated prices with zero customer service .
Booked a short holiday break for my parents in November and they had a fantastic time in Canterbury. There was an issue with the TV to which they contacted Blue Fox who came over immediately and resolved the issue for them, exceptionally professional and reliable. Would highly recommend.
Rented twice from them at Canterbury, overall a hassle free experience from booking to check out, very nice and well kept properties (New Street and St Peter’s). Twice had to call with issues that where promptly resolved. Personalised service, that I prefer over the big brands “call center” kind of service. JG.
I spent wonderful holidays in November and December 2020 with Blue Fox Rentals. I stayed with my family at Saint Peter's and New Street. They were very well equipped, they had everything I needed. Both houses have good locations, walking distance to Canterbury high street. I would recommend it to anyone looking for a place to stay in Canterbury!
Absolute joke of a company . Haven't got a clue what they are doing. They are allowing properties that are falling apart to be rented out at over £200 a night. Its tantamount to theft. Complete "couldn't care less" attitude to customer service too.
I am pleased I picked blue fox to look after my property as they have looked after it very well.They are all very professional at what they do so I am very happy would recommend them to others.
Fantastic communication throughout, friendly team and a great service. Many thanks, we will use again.
Excellent service
Having a property far from where we live, the team at Bluefox have been life saving. They manage everything efficiently and we don't have to worry about small and time consuming things. Would definitely recommend Bluefox Rentals.
Blue Fox Rentals is a UK-based rental service that specializes in providing a diverse range of rental properties to meet the needs of various customers. The company offers a selection of residential accommodations, including apartments and houses, catering to both short-term and long-term rentals. With a focus on convenience and customer satisfaction, Blue Fox Rentals aims to facilitate an easy rental process for individuals and families seeking suitable housing options. The target market for Blue Fox Rentals includes students, professionals, and families looking for reliable and well-maintained rental properties in desirable locations. The company is committed to ensuring that its clients have access to quality housing by offering detailed property listings and responsive customer service. By prioritizing transparency and user experience, Blue Fox Rentals positions itself as a trustworthy choice for those in need of rental solutions in the UK.
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