Blue Fox Rentals is a UK-based rental service that specializes in providing a diverse range of rental properties to meet the needs of various customers. The company offers a selection of residential accommodations, including apartments and houses, catering to both short-term and long-term rentals. With a focus on convenience and customer satisfaction, Blue Fox Rentals aims to facilitate an easy rental process for individuals and families seeking suitable housing options.
The target market for Blue Fox Rentals includes students, professionals, and families looking for reliable and well-maintained rental properties in desirable locations. The company is committed to ensuring that its clients have access to quality housing by offering detailed property listings and responsive customer service. By prioritizing transparency and user experience, Blue Fox Rentals positions itself as a trustworthy choice for those in need of rental solutions in the UK.
Blue Fox Rentals has a positive customer experience.
Blue Fox Rentals receives a mix of reviews, with many customers praising the service and hospitality provided by the staff. Reviewers frequently highlight the attentive and friendly nature of the team, noting their quick response to issues, such as a malfunctioning TV during a stay.
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However, there are significant complaints regarding the quality of some properties, with several guests describing their accommodations as unfit for rental and poorly maintained. Issues with bathrooms and showers are particularly noted, leading to uncomfortable experiences for some. While many enjoy their stays and recommend the company, others express frustration over inflated prices for subpar properties and lack of effective customer support during their visits. Overall, Blue Fox Rentals has garnered a positive sentiment, but concerns about property quality remain a notable issue.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.8
16
100%
—
● Low
3.8 / 5 overall
=
16 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2024.
Last 3 months
1.0
12-month avg
1.5
All-time
3.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 23
2.0
1
Sep 23
—
0
Oct 23
—
0
Nov 23
—
0
Dec 23
—
0
Jan 24
—
0
Feb 24
—
0
Mar 24
—
0
Apr 24
—
0
May 24
—
0
Jun 24
—
0
Jul 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
Top praiseof 11 positive reviews
Customer service45%
5 mentions
Friendly staff18%
2 mentions
Professionalism18%
2 mentions
Smooth experience18%
2 mentions
“Great customer service, attentive, friendly and efficient”
On “Customer service” · Nov 9, 2022
Top complaintsof 5 negative reviews
Customer service40%
2 mentions
“Renting totally unfit properties at grossly inflated prices with zero customer service”
On “Customer service” · Nov 26, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
Overall rating and review count for this company and similar companies
Reported, prostitution and a cannabis farm in 1 if these property's, its being treated as a brothel these so nothing about it KNOWING there's 6 ppl living in this one house
STAY AWAY FROM TGESE, THIER ALLOWING ILEGAL ACTIVITIES IN ONE OF THIER PROPERTYS
I know because I reported it to them 4 weeks ago.
Our first bad Airbnb experience. They failed to get back to us during our uncomfortable stay to help resolve the issue despite giving them plenty of opportunity so we had to leave a day earlier. They don’t care about your experience once they have your money. Now going through our credit card to claim a refund.
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Absolute joke of a company . Haven't got a clue what they are doing. They are allowing properties that are falling apart to be rented out at over £200 a night. Its tantamount to theft. Complete "couldn't care less" attitude to customer service too.
Blue Fox Rentals is a UK-based rental service that specializes in providing a diverse range of rental properties to meet the needs of various customers. The company offers a selection of residential accommodations, including apartments and houses, catering to both short-term and long-term rentals. With a focus on convenience and customer satisfaction, Blue Fox Rentals aims to facilitate an easy rental process for individuals and families seeking suitable housing options.
The target market for Blue Fox Rentals includes students, professionals, and families looking for reliable and well-maintained rental properties in desirable locations. The company is committed to ensuring that its clients have access to quality housing by offering detailed property listings and responsive customer service. By prioritizing transparency and user experience, Blue Fox Rentals positions itself as a trustworthy choice for those in need of rental solutions in the UK.