Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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pat
pat
1 reviews
over 4 years ago
5 out of 5 stars

Very nice and efficient delivery…

Very nice and efficient delivery person. Txt when close and great hand off. Appreciate this service and all the front line people doing the delivery. Thank you..

Helpful?
Aziezah Dang
Aziezah Dang
1 reviews
over 4 years ago
5 out of 5 stars

Driver Kion was awesome

Driver Kion was awesome! He came to our room, which is not common. On time. Thank you!

Helpful?
over 4 years ago
1 out of 5 stars

Worst service ever

Worst service ever! Food delivered, but we never received it. I give up.

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Joseph Ciarla
Joseph Ciarla
1 reviews
over 4 years ago
4 out of 5 stars

The driver was nice

The driver was nice , delivery time was fast but Moe’s didn’t package our order correctly and we didn’t receive items that we paid for and it’s hard to get someone on the phone to correct the issue so we gave up..

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over 4 years ago
5 out of 5 stars

The delivery was great

The delivery was great. It was on time still hot and the driver Kasha was amazing. The restaurant left out some food. But other than that was great!!

Helpful?
over 4 years ago
5 out of 5 stars

Everything was perfect

Everything was perfect. On time and hot! I have not had this great of service with the other companies. I will be using Bite squad again.

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Leah
Leah
1 reviews
over 4 years ago
5 out of 5 stars

Shawna K was quick and courteous

Shawna K was quick and courteous! She even was nice about my barking canines. Order was correct and delivered in 20 min!

Helpful?
Melanie Olson
Melanie Olson
1 reviews
over 4 years ago
5 out of 5 stars

These guys have never let me down

These guys have never let me down. Orders are always right. Thank you!

Helpful?
Briana
Briana
1 reviews
over 4 years ago
5 out of 5 stars

Great service!

Since the pandemic started, my family & I have utilized delivery services more. I am pleased to share that every time we’ve used Bite Squad, we’ve had positive experiences. We will continue to utilize their services.

Helpful?
Nicole S.
Nicole S.
1 reviews
over 4 years ago
1 out of 5 stars

RIP OFF!! DONT USE THEM!!

I was appalled when I found out how much I was charged vs. The receipt that was taped to my delivered order, I WAS CHARGED TWICE AS MUCH. All the items from the sushi place I ordered from were much less than what bite squad charged, plus I paid the tip, tax and other service fees on top of that. My bill was $87.44.. but the receipt on the delivery from the restaurant said $41.00 with all the items accounted on the receipt. I complained to bite squad customer service but they said they couldn't do anything about it. I will never use this rip off service again and will use their competition! I advice to everyone not to use bite squad. I've spent too much money on them and this is what was really happening. I'm glad I know now and won't be ever going back to bite squad! RIP OFF!!

Helpful?
Nina Graff
Nina Graff
1 reviews
over 4 years ago
5 out of 5 stars

Great delivery

Great delivery. Followed directions. Food was hot when delivered. We always call Bite Squad because it's always this way!! Good job!! Thank you!

Helpful?
Cheyenne B
Cheyenne B
1 reviews
over 4 years ago
5 out of 5 stars

Fast delivery

Fast delivery

Helpful?
Brad Peterson
Brad Peterson
1 reviews
over 4 years ago
1 out of 5 stars

They bait and switch business owners

They bait and switch business owners. Customer service is a joke. When you call them you talk to Junior account managers. The management hides themselves behind account managers that give you the runaround. Highly recommended to stay away from this company.

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Becky
Becky
1 reviews
over 4 years ago
5 out of 5 stars

Lucky Day

Deliverer Thomas, been here couple of times, is excellent. First use of Kay’sRestaurant and food was most pleasing.

Helpful?
Stephen Hines
Stephen Hines
1 reviews
over 4 years ago
2 out of 5 stars

I use them often and have learned to…

I use them often and have learned to have my own plastic ware, and if I order a drink it almost always never comes, except for tonight, they brought it 40 minutes later and left it on my porch, never knocked or anything.

Helpful?
over 4 years ago
5 out of 5 stars

Friendly driver

Food arrived hot and not spilled in containers, driver followed instructions to call I was at work pleasant and polite lady driver.

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Jeanette
Jeanette
1 reviews
over 4 years ago
2 out of 5 stars

The restaurant was great but the…

The restaurant was great but the service was questionable. I didn’t get my text that said they were nearby so I heard the nock. So I said I’d be right there. Well they just left the bag on the ground and left. They didn’t wait 4-5 seconds. Disappointed! I’ve been using you for about 3 years and you are going downhill.

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Sunil
Sunil
1 reviews
over 4 years ago
1 out of 5 stars

Worst Indian food ever

Although food was delivered fast and hot but it was Worst Indian food Ever . Aloo paratha and paneer naan was horrible . Instead of chicken soup they delivered vegetable soup . Green chutney (sauce) was with some artificial green color and Taste horrible . Samosa was ok . Chana masala was horrible. In short not a recommended place , avoid if possible.

Helpful?
over 4 years ago
5 out of 5 stars

The food was great!

The food was great!! Exactly what I ordered. It was delivered quickly and still hot.

Helpful?
Debbie
Debbie
1 reviews
almost 5 years ago
5 out of 5 stars

The driver was amazing

The driver was amazing. I am in NJ sending food to a friend through bite squad in Florida. I was texted to say when picked up, on way, and delivered. Amazing. Thank you.

Helpful?

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