michelle Tobin
1 reviews•Contributor
almost 2 years ago
Item returned 2weeks ago .
Item returned 2weeks ago .. still not been refunded
Helpful?
TrustScore
4.8
Excellent
92
2
0
1
5
100 reviews in total
Over a year ago
Super speedy delivery. Shoes were perfect….would definitely recommend Biscuit Clothing, a great company
Over a year ago
I ordered two items which were sent out unchecked. Both items were faulty - one even had been cut through with scissors so I alerted Biscuit and sent the items back. I paid for postage but they will... See more
Over a year ago
I tried on locally and then managed to get a really good sale price with Biscuit Clothing. Arrived a few days after ordering, good packaging, tried on straight away as only 7 days to return sale items... See more
Over a year ago
Ordered online and items received promptly. Other item I collected at store. Very polite and friendly assistant
Item returned 2weeks ago .. still not been refunded
Very good service and my wife loves the clothes.
Fast delivery, great products.
Love my beautiful Pink City Prints dress. Such a lovely fit, great length and the colour is gorgeous. A classic piece and a bargain!
Delighted with my new crochet cardigan, pretty and perfect for summer to throw over a dress or t-shirt. Good price in the sale so I snapped it up! Very glad I did. Great service as always, prompt delivery and lovely packaging. Love supporting small independent businesses.
Very quick shipping, product is absolutely gorgeous! It’s also very practical too, and the colour is EVERYTHING 🤩
Love this boutique! Beautifully curated pieces, fast delivery and excellent customer service. Recommended. Thank you! :)
Good quality clothing . Speedily delivery service , items nicely packed with care. Quick refund service on those items not required.
Already had this top in a different colour so knew the quality of the product. However as previously bought in a store struggled to find elsewhere online to purchase until I found Biscuit clothing. Very happy with purchase and despatched quickly, packaged well.
Fantastic, personal, honest advice and service - as always!
Love Biscuit Clothing! Great variety of clothing and accessories, all good quality and delivered with care. Would highly recommend!
I ordered a top, it came well wrapped and in a timely manner.
Slowest refund processing I've ever experienced plus they didn't fully refund. A postage cost was deducted which I can't explain but lesson learned.
Such a great selection of brands and styles. Have ordered several times online and always had a very positive experience, clothes arrived very quickly and beautifully packed, excellent service!
Service brilliant.
Great communication and very efficient. Tracked 48 hour delivery. Beautiful product.
What a fab shop to have in the neighbourhood! Great for fashion and buying gifts locally. Karen is such a brilliant human being and makes shopping in there such a great experience! The windows alone are worth walking past for … so many goodies recently!
The item arrived very quickly and was carefully and beautifully packaged in an eco-friendly way. The communication around my order and delivery was also clear and very helpful.
Great customer service from Jill in the Hyndland Rd, Glasgow branch. Always a lovely shopping experience at Biscuit💕 xx
Everything was great from shopping to checkout. Items arrived very quickly. Would not hesitate to recommend.
Based on analysis of 6 reviews rated 1-2 stars for Biscuit Clothing
“It’s two weeks since this company acknowledged receipt of a returned item, but they have still not refunded me (almos...”
“It’s two weeks since this company acknowledged receipt of a returned item, but they have still not refunded me (almos...”
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Biscuit Clothing is a retail company specializing in women's fashion and lifestyle products. With physical stores located in Edinburgh and Glasgow, as well as an online webshop, the company offers a curated selection of branded designer clothing, accessories, gifts, and home decor items. Biscuit Clothing features collections from various womenswear brands, including Part Two, Ba&sh, Bellerose, and Mos Mosh, catering to customers seeking stylish and contemporary apparel. In addition to clothing, Biscuit Clothing provides a diverse range of home decor products, including candles, tableware, and unique gifts. The company emphasizes customer convenience by offering international shipping and free delivery on UK orders over £150. Biscuit Clothing aims to serve fashion-conscious women looking for quality pieces that enhance both their wardrobe and living spaces.
Biscuit Clothing enjoys a strong reputation among customers, with many praising the outstanding service and speedy delivery. Reviewers frequently highlight the fabulous range of clothing and accessories, noting that items arrive quickly and are often beautifully packaged. The customer service is described as helpful and efficient, contributing to a positive shopping experience. However, some consumers express frustration regarding the slow refund process for returned items, with one reviewer mentioning a significant delay in receiving their refund. Additionally, there are warnings about potential customs charges for international orders. Despite these concerns, the overall sentiment remains overwhelmingly positive, with many customers eager to recommend Biscuit Clothing for its quality products and excellent service.
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