Great customer service from Jill!
Great customer service from Jill in the Hyndland Rd, Glasgow branch. Always a lovely shopping experience at Biscuit💕 xx

Biscuit Clothing enjoys a strong reputation among customers, with many praising the brilliant service and fast delivery. Reviewers frequently highlight the beautiful range of clothing and accessories, noting that items arrive quickly and are true to size. The customer service is often described as outstanding, with many expressing their intent to return for future purchases. However, some consumers report issues with refunds, citing delays after returning items, which has led to frustration. One reviewer specifically mentions waiting two weeks for a refund on a significant amount, contrasting with the generally positive experiences shared by others. Despite these complaints, the overall sentiment remains overwhelmingly positive, reflecting a high level of satisfaction with the shopping experience at Biscuit Clothing.
9 months ago
Great product but sadly it doesn't fit the person I ordered it for; also, if you're ordering from mainland Europe as I did, beware of the hidden customs charges!
9 months ago
Fabulous range of clothing and accessories and the Customer service is outstanding! Highly recommend this fabulous shop.
Great customer service from Jill in the Hyndland Rd, Glasgow branch. Always a lovely shopping experience at Biscuit💕 xx
Everything was great from shopping to checkout. Items arrived very quickly. Would not hesitate to recommend.
I love this shop.
Beautiful clothes, thank you
I ordered two items which were sent out unchecked. Both items were faulty - one even had been cut through with scissors so I alerted Biscuit and sent the items back. I paid for postage but they will not reimburse me for this. The items should never have been sent but I am the one who had to deal with the cost and hassle of the return.
great brilliant lovely
Product arrives nicely packaged and as per the delivery app. The product itself is of a high quality, ethically sourced and individual. Lovely. Xxx
Easy website and fast delivery. Beautiful tops that I will enjoy wearing for years to come.
Great price arrived beautifully wrapped amazing customer service would highly recommend
Very quick delivery. Updates on the status of my parcel and on my returns.
I tried on locally and then managed to get a really good sale price with Biscuit Clothing. Arrived a few days after ordering, good packaging, tried on straight away as only 7 days to return sale items. Looks amazing, great quality and the store has a brilliant range, wish the store was local to me I’d be broke!
Ordered online and items received promptly. Other item I collected at store. Very polite and friendly assistant
Ordered early evening on the Friday, picked up in store after lunch on the sat. Delighted.
Prompt service, beautiful garment, nicely wrapped
Very fast delivery. Beautiful products. A very satisfied customer.
Great clothing and quick service
Gorgeous brands in store with lovely staff. Have been to Biscuit in Glasgow and Edinburgh and had a fantastic experience in both.
A gorgeous dress and super prompt and beautifully packaged delivery.
My order arrived quickly and I love my new colourful clothes.
Item returned 2weeks ago .. still not been refunded
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Biscuit Clothing is a retail company specializing in women's fashion and lifestyle products. With physical stores located in Edinburgh and Glasgow, as well as an online webshop, the company offers a curated selection of branded designer clothing, accessories, gifts, and home decor items. Biscuit Clothing features collections from various womenswear brands, including Part Two, Ba&sh, Bellerose, and Mos Mosh, catering to customers seeking stylish and contemporary apparel. In addition to clothing, Biscuit Clothing provides a diverse range of home decor products, including candles, tableware, and unique gifts. The company emphasizes customer convenience by offering international shipping and free delivery on UK orders over £150. Biscuit Clothing aims to serve fashion-conscious women looking for quality pieces that enhance both their wardrobe and living spaces.
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