Review summary

Audley Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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HB
I want to heavily recommend using Audley

I want to heavily recommend using Audley Travel. My step-father and I used their service for a trip to New Zealand and neither of us could commend this company enough. We were connected with a great women, Keila, who was so incredibly insightful and helpful in our planning. It was extremely comforting knowing that our trip was in the hands of someone so bright. Everything worked out perfectly for us. The trip ended up being my favorite trip of my life because of her help. My step-dad texted me a couple of days ago about the trip and he was so grateful. He was still in awe a week after we returned home. Anyways, I loved the trip that Audley gave us and all of the insights that helped us along the way.

J
A bucket list trip to Canada

We contacted Zac last year to enquire about a trip to Canada . We had teams/zoom discussions to share ideas about what we would like to do . Zac listened to us and got it spot on! Zac created our itinerary, which included a detailed step by step guide to where to be when … absolutely brilliant , thank you Zac, everything was just perfect !

J
We have just booked our dream holiday…

We have just booked our dream holiday to visit Alaska, take the Rocky Mountaineer train and do a cruise. Leo has been amazing as a travel advisor and has expert knowledge in this field to guide us and has taken lots of time to tailor our trip to ensure we have the best experience. The itinerary looks incredible ... I felt he genuinely cares in making sure he helps to create our trip of a lifetime! We can't wait to go next year and would highly recommend Audley Travel and Leo for the Canada region.

LG
Let’s get started on trip three…

This is our second time using Audley to help us navigate a wonderful vacation. Last year we enjoyed Canada, this year we tipped our toes into Europe, and headed to Ireland! Lydia was exceptional! We have two older girls and are an active family who loves to enjoy the outside and dine! She helped us balance both of those requests seamlessly. We kayaked by castles, walked the Cliffs of Moher, walked to waterfalls, biked through Dublin, and never stopped smiling at the beauty around us! Once we were ready to relax we had reservations for dinner and each place was unique and delicious! Thank you Lydia for helping to make our dream holiday a reality!

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Showing 111 - 120 of 996 reviews
DH
5 out of 5 stars

We went to South Africa using Audley Travel

We travelled to South Africa in late April early May 2025 with Audley Travel, using Andy Freeman as their specialist South Africa advisor and what a useful knowledgeable nice guy he turned out to be. We visited Cape Town, Franschhoek, Stellenbosch, Swellendam, Oudtshoorn, Knysna, Plettenberg Bay before moving on to Amakhala Private Game Reserve. Andy planned all the routes between towns for us to use in our hired car which made it so much easier to follow. Each of the guesthouses he selected in the different towns were really nice with friendly staff who were so helpful. Amakhala was the highlight of the tour to finish our holiday with. Andy advised us against our original intention to go to Kruger National Park, we were so glad when we got to Amakhala as it was so good. The food was excellent as was the service and Game Reserve drives were beyond all our expectations. Our Ranger/driver delivered excellent informative animal knowledge combined with uncanny sixth sense to find them. All in all we can't thank Andy enough for his guidance and help in booking a dream holiday. I wouldn't hesitate in recommending Andy Freeman and Audley travel if you are thinking of travelling to South Africa. Well done Andy! Steve and Debbie

Date of experience: May 22, 2025

A
5 out of 5 stars

Audley Travel- Kelly Edwards.

Kelly, our advisor was absolutely the best. She answered all of our questions, put together a trip of a lifetime, and was there for us every step of the way. Every part of our trip was mapped out and perfect. Not only was she our travel planner, but through that process, she became our friend.

Date of experience: May 22, 2025

J

JT

US

5 out of 5 stars

A personal journey made for us

From our first exploratory enquiry, Audley listened attentively and sensitively, helping us clarify our priorities for a 3 week trip to Java which had profound personal significance for one of us. We were delighted with the itinerary Freya Moulton patiently negotiated with us over a number of calls. It showed how well she understood our needs, interests and preferences. Freya was superb throughout and took a genuine interest in our journey. Preparation for the visit, hotels, trips and follow up have all been outstanding. We were constantly surprised by how much was included in the original price of the trip. The local guides and drivers were also outstanding and their responsiveness to us, and their own interest in what they had to share, enhanced our understanding of historical and contemporary Java. The way they helped us connect with so many Indonesian people made the trip additionally authentic and pleasurable. We would not hesitate to strongly recommend Audley to travellers looking for a personalised experience.

Date of experience: May 22, 2025

MA
5 out of 5 stars

Iceland short trip

Julie with Audley made all the adjustments in schedules for our short trip to Iceland and we were very pleased with the results. Guides and drivers were perfect. Time spent with guides and time spent on our own worked well.

Date of experience: May 21, 2025

JT
5 out of 5 stars

We are just back from a a four city…

We are just back from a a four city trip to USA. Everything went well. Hotels, hire car, guides and trips all high standard and well organised. Advice and input from our Audley specialist Stacey Lockhart in planning the trip was just right. We have travelled with Audley before and will do again.

Date of experience: May 21, 2025

CP
5 out of 5 stars

I’ve recently returned from spending…

I’ve recently returned from spending time in northern Spain and was extremely pleased with the planning support I received from Riley at Audley. The entire process from talking about what my hopes were for my trip to the final planning details Riley was attentive and made helpful suggestions. The hotels, private tours and drivers were excellent. I will definitely consider using Audley again as I consider future travels.

Date of experience: May 21, 2025

MC
5 out of 5 stars

Highly recommend!

Audley planned our honeymoon in Kenya and the Seychelles and we could not have been happier with every part of it. Discussing the trip and deciding where to stay were fun and the organisation throughout was fantastic!

Date of experience: May 19, 2025

PG
5 out of 5 stars

We chose Audley over other travel…

We chose Audley over other travel agents to arrange a schedule of a 3 city trip in North America and they didn’t disappoint. Everything was perfect from flight times to hotels to limousine airport transfers. Carl was our contact in Audley and he was 10/10. Iwould highly recommend Audley if travelling to USA.

Date of experience: May 18, 2025

DP
5 out of 5 stars

The country side of Italy…

Before I share my experience I’d like everyone to know that I had never used a travel agency for personal travel. I thought it would be too costly and a waste of time (because I love to do research). But, with that said, I was wrong. My wife and I wanted to go to Italy so I Googled locations and things we’d like to see and do. During my Google searches, Audley popped up. I clicked on their sight and they described the exact vacation we were looking for, so I made an online appointment. We spoke to Matt Greenbaum. Matt asked us questions about what we liked, didn’t like, cost, excursions and other necessary items. After the discussion we set up another meeting the following week. In my professional career, I was involved with adapting behavioral science to improve business skills. One of the skills that successful business leaders have are listening skills. I mention this because Matt did a tremendous job listening, and then putting together a memory for my wife and me. Our Italy experience is the kind of memory that will make us smile for many years. If you are like me and you’ve hesitated to call a travel company, I urge you to Google Audley and speak with Matt and his team. With their guidance, I know you will have not just a vacation, but a lifelong memory.

Date of experience: May 16, 2025

NL
5 out of 5 stars

Spain Trip

Spain Trip I worked with Kelsey White to plan a trip to Spain for a special family birthday celebration and she was excellent. Really appreciate her working to understand our interest and priorities on the call, and tailoring the itinerary accordingly. Great service for those looking for specialized trips.

Date of experience: May 16, 2025

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