Smooth assistance
Smooth assistance. Problem solved.
4.8
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great service!
Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!
Had an issue with logging in
Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service 👏Thank you
Once I got through to Amanda through an…
Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.
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All reviews
1,000 total • Write a review
Showing 151 - 160 of 996 reviews
NP
Customer Service from Rose
Customer Service from Rose was Superb handled my enquiries and conveniently sent everything I needed to me. Was quick and straightforward!!! c:
Date of experience: January 15, 2025
YB
Instantly replay and quick efficiency…
Instantly replay and quick efficiency from Sophie and Elle
Date of experience: January 13, 2025
SC
I had the pleasure of dealing with…
I had the pleasure of dealing with Holly, who went over and above to answer my query and resolve my issue 😊
Date of experience: January 10, 2025
AB
Having mistakenly cancelled my…
Having mistakenly cancelled my membership as I was out of the country for 6 weeks, Clair sorted that out very efficiently arranging for me to restart my membership when I returned. I have just been corresponding with Holly, who has been brilliant and my membership has now been re-instated. This is the 3rd time I’ve had dealings with Ashbourne and each time their customer support team have been brilliant. A great company to deal with.
Date of experience: January 8, 2025
SC
I spoke to Charlie on a live chat and…
I spoke to Charlie on a live chat and they were extremely helpful. Very quick and easy and even sent me dates of when my final payment and cancellation date would be!
Date of experience: January 3, 2025
AH
Easy to resolve my my problem thank you…
Easy to resolve my my problem thank you very much
Date of experience: January 2, 2025
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