Livreur très agréable et très…
Livreur très agréable et très professionnel. Un grand merci

Animal Valley is an animal shelter that provides care and housing for animals in need of homes. The facility likely offers adoption services to help connect pets with suitable families and may provide basic veterinary care and behavioral support for the animals in their care. As an animal shelter, they work to promote animal welfare and responsible pet ownership within their community.
Animal Valley receives mixed feedback from customers, reflecting both positive and negative experiences. Many reviewers appreciate the fast delivery and commend the professionalism of the delivery staff, noting that their orders often arrive quickly and in good condition.
However, a significant number of consumers express dissatisfaction with product quality, citing issues such as items not matching descriptions, poor construction, and high prices relative to competitors. Complaints also include inadequate packaging and customer service challenges, with some customers reporting incomplete orders and difficulty in reaching support. While some people highlight the ease of the ordering process and the helpfulness of the service team, the overall sentiment is marred by concerns over product reliability and customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 2.0 | 1 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 1.7 | 3 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 3.0 | 1 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Je me posais des questions sur un produit particulier pour mon chien et j'ai appelé le service client”
“Il m'a fallu plus d'un mois pour recevoir ma commande, ce n'était pas clairement précisé qu'il y aurait du retard”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.0 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 2.3 out of 5 (poor) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: Animal Valley is #5 of 5 on overall rating in this group. On service, Lyka Pet Food scores higher (4.8 vs 2.3).
60 reviews of Animal Valley. Filter by what matters to you.
Livreur très agréable et très professionnel. Un grand merci
Commande vite livré. Produit top. Un sav facile et rapide. Franchement ne pas hésiter à commander. J ai commandé un poulailler. Je re passerais par eux sans hesiter
Je me posais des questions sur un produit particulier pour mon chien et j'ai appelé le service client. Ils ont su me rassurer, j'ai passé ma commande et depuis 4 mois que j'utilise le produit la qualité est super. Je recommande ce site le service client a été adorable avec moi.
Quick answers to the questions people ask most.
Our adoption center is open Tuesday through Sunday from 11 AM to 6 PM, closed Mondays. Walk-ins are welcome during operating hours, though appointments are recommended during peak times to ensure personalized attention.
All adoption fees include spaying/neutering, current vaccinations, microchipping, and a basic health examination. The fee varies by animal type and age, ranging from $50-$300.
Yes, we strongly encourage meet-and-greets between your current pets and potential adoptees. Please bring your pet during our regular hours and our staff will facilitate a supervised introduction in our designated meeting areas.
We accept owner surrenders by appointment only, subject to space availability. There is a surrender fee of $25-$75 depending on the animal to help cover initial care costs.
Please bring a valid photo ID, proof of residence, and any household members who will interact with the pet. If you rent your home, bring documentation showing pets are allowed.
We offer basic veterinary services including vaccinations, microchipping, and spay/neuter procedures at reduced rates for the community. Services are available by appointment and income restrictions may apply.
Volunteers must be at least 16 years old and complete our orientation program. Applications are available on our website or at the shelter, and we offer opportunities in animal care, adoption support, and special events.
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Polarized pattern: few middle ratings. 47% of recent reviews are 4–5★ and 50% are 1–2★.
Service client joignable sans numéro surtaxé ce qui est un gros plus. Conseil professionnel avant achat. Livraison par transporteur, délai respecté Je recommande Le paiement par paypal serait un plus à prévoir par contre.
Terrarium reçu en parfait état sur Marseille
Parfait. Commerçant au top. Merci à vous
site Animal Valley commande d'une cage d'élevage de 120 cm conforme à mes attentes délai de livraison respecté réponse très active au e-mail envoyée.pour moi je recommande ce site que je trouve très sérieux
Félicitation à cette entreprise, j'ai commandé le 9 aout divers articles sur le site de Animal Valley, j'ai été livré le 11 dans la matinée par colissimo. un grand bravo pour sa réactivité, sa gentillesse au téléphone et le respect des délais. Personnellement je ne peux que recommander ce site.
Passer une commande d'aquarium le 13 octobre 2020 livré le 15 octobre 2020 en bas du batiment tres bon site je recomande merci a vous
Livraison rapide, produit conforme à ma demande... Seul bémol, une notice en anglais alors que sur le descriptif du produit désiré était mentionné que celle-ci devait être en Français. Heureusement, après un petit message, la notice en Français m'a été de suite envoyée par mail. Je remercie Animal Valley pour leur sérieux et suis prêt à renouveler l'expérience si nécessaire. Cordialement.
Je recommande Animal Valley, j'ai eu l'occasion de faire appel à cette entreprise et j'ai été très satisfaite de leur prestation, il ont pris contact dès qu'ils ont vu qu'il y aurait un petit retard sur ma commande et se sont montrés très professionnels, très clairs et très efficaces. C'est un vrai plaisir d'avoir affaire avec des personnes aussi compétentes. Le petit problème a été très vite résolu et j'ai reçu l'intégralité de ma commande dans des délais très concurrentiels.
très bon produit, je le recommande
livraison très rapide et produit conforme à ce que je recherchais, même le chat est ravit.
We always need unopened pet food, blankets, towels, toys, cleaning supplies, and monetary donations. Please check our website for our current wish list as needs change seasonally.
We offer a 30-day trial period during which you can return the pet if it's not a good match. After 30 days, we will still accept returns but cannot guarantee a refund of the adoption fee.
Contact us immediately at (555) 123-4567 or visit during business hours to file a report. We maintain a database of lost and found animals and can help facilitate reunions with owners.
Animal Valley is an animal shelter that provides care and housing for animals in need of homes. The facility likely offers adoption services to help connect pets with suitable families and may provide basic veterinary care and behavioral support for the animals in their care. As an animal shelter, they work to promote animal welfare and responsible pet ownership within their community.
This profile hasn't been claimed by the business owner.