Admiral Insurance is a comprehensive insurance provider based in the UK, offering a wide range of coverage options for individuals and families. The company specializes in Car Insurance, MultiCar Insurance, Home Insurance, Travel Insurance, Pet Insurance, and Van Insurance, catering to various customer needs. With a user-friendly online platform, Admiral aims to simplify the insurance purchasing process, making it accessible for both new and returning customers. Admiral's services are designed to meet the diverse requirements of their clientele, including homeowners, pet owners, and motorists. Their offerings also extend to specialized products such as Landlord Insurance and Car Sharing Insurance. The company emphasizes customer support, providing resources and assistance to ensure clients feel informed and secure in their insurance choices.
Admiral Insurance receives high praise from customers for its easy-to-use website and competitive pricing, with many noting the quick and hassle-free service. Reviewers frequently highlight the helpfulness of the staff, describing interactions as friendly and efficient, which enhances the overall experience.
However, some consumers express dissatisfaction regarding issues with policy renewals, citing instances where quotes unexpectedly increased or where they felt pressured during the quoting process. A few negative reviews mention difficulties in communication and claims handling, with one reviewer feeling misled about pricing. Despite these concerns, the majority of feedback reflects a positive sentiment towards Admiral Insurance, emphasizing its strong customer service and user-friendly processes. Overall, Admiral Insurance is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Hastle free and easy”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 60 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | — | 60 |
Bottom line: Admiral Insurance is #5 of 5 on overall rating in this group. On website & app, Travel Insurance Saver scores higher (5.0 vs 4.5).
60 reviews of Admiral Insurance. Filter by what matters to you.
Over a year ago
Used Admiral previously but insurance quote doubled last year which i found unacceptable. This year i was quoted a lower price for the same cover?? Thats fine for this year we'll see what happens when... See more
Over a year ago
As I have explained the was lovely and friendly if I had one problem sometimes I could not understand her
Over a year ago
Really bad. I called to get a quote for the renewal of my policy and instead of this the employee on the phone tried to manipulate me in order to increase the quote. He also lied about the amount I p... See more
Over a year ago
Best deal available. A bit long winded to do two car policies and a home insurance but we'll worth it
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Used Admiral previously but insurance quote doubled last year which i found unacceptable. This year i was quoted a lower price for the same cover?? Thats fine for this year we'll see what happens when its time to renew. Should be interesting.
As I have explained the was lovely and friendly if I had one problem sometimes I could not understand her
Really bad. I called to get a quote for the renewal of my policy and instead of this the employee on the phone tried to manipulate me in order to increase the quote. He also lied about the amount I paid for last year’s policy to convince me that it’s worth paying a very high cost for the renewal. Of course I cancelled everything and chose another insurance company.
Best deal available. A bit long winded to do two car policies and a home insurance but we'll worth it
Very quick service and good competitive price.
Great service even when I had to amend the policy due to my own error very helpful
Although I could not complete the application on line the person I eventually got to speak to was very helpful
Very helpful
Clear creditable information
Very helpful
Quick and easy to navigate website
Everything was dealt with in an efficient and swift manner while maintaining a professional attitude. The man they call Ben is a Legend and should be deployed for such skilled work as a negotiator for the MI5.
Needed a new insurance for a van I just purchased got directed to admiral and was supplied with a quote and very easily filled out the information online and all sorted very very easily. Thank you
Excellent experience, easy to use website, competitive quote and smooth purchasing process.
I had recently organised a 3 day holiday insurance for December 2025. Then my husband booked a holiday for us both for January 2026 and he also organised a years holiday insurance too. So while I was on the phone to admiral. I spoke to Rubali. She looked into it for me. I was delighted to find that I could cancel the 3 days insurance and pay for a year. I am glad that I chose Admiral for my holiday insurance, giving me value for money and peace of mind.
Admiral Insurance is a comprehensive insurance provider based in the UK, offering a wide range of coverage options for individuals and families. The company specializes in Car Insurance, MultiCar Insurance, Home Insurance, Travel Insurance, Pet Insurance, and Van Insurance, catering to various customer needs. With a user-friendly online platform, Admiral aims to simplify the insurance purchasing process, making it accessible for both new and returning customers. Admiral's services are designed to meet the diverse requirements of their clientele, including homeowners, pet owners, and motorists. Their offerings also extend to specialized products such as Landlord Insurance and Car Sharing Insurance. The company emphasizes customer support, providing resources and assistance to ensure clients feel informed and secure in their insurance choices.
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