1Plus1 Loans is a financial services provider specializing in unsecured personal loans ranging from £1,000 to £5,000. The company offers a straightforward borrowing solution with fixed monthly repayments and a unique feature called Rate Drop™, which rewards customers with automatic interest rate reductions for timely payments. This approach is designed to provide a fairer repayment experience for borrowers by reducing their overall loan costs. Targeting individuals seeking personal financing solutions, 1Plus1 Loans caters to customers in need of quick access to funds for various purposes, such as consolidating debt or covering unexpected expenses. The representative APR for their loans is 39.9% (variable), and all loan terms are subject to credit worthiness and affordability criteria. With a focus on transparency, the company emphasizes no hidden fees and clear loan terms, ensuring that customers can make informed financial decisions.
1Plus1 Loans receives mixed feedback from customers, with a near-even split between positive and negative experiences. Many reviewers appreciate the quick and easy application process, highlighting that it is straightforward and efficient, with some even noting excellent security measures.
However, a significant number of consumers express frustration with the company's assessment process, citing issues such as being pre-approved only to be declined later, which leads to feelings of wasted time and effort. Complaints about the company's communication and the perceived flaws in their application system are common, with several customers advising others to avoid the service altogether. Despite the positive experiences shared by some, the overall sentiment reflects a considerable level of dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 60 | 100% | -1.6 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 3.4 | 8 |
| Nov 24 | 2.6 | 5 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 3.0 | 2 |
| Apr 25 | 4.2 | 6 |
| May 25 | 3.4 | 5 |
| Jun 25 | 2.7 | 3 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 3.0 | 2 |
| Sep 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I’ve seen some bad reviews but I’ve had an easy experience and it still continues to be so”
“The worst loan company going”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.0 out of 5 (fair) | 100 out of 100 | 3.2 out of 5 (fair) | +13% | 60 |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 27 |
Bottom line: 1Plus1 Loans is #5 of 5 on overall rating in this group. On service, Oodle Car Finance scores higher (4.6 vs 3.2).
60 reviews of 1Plus1 Loans. Filter by what matters to you.
Disgusted in myself was naive enough to apply through this company and give them access to my banks. Should of seen it they say approved after viewing banks have a quick 2 minute call to mislead you to day all is good then reject you. I am taken them to the regulator hope he can intervene
Avoid …avoid …avoid !!!
The worst loan company going. Pre approved and accepted. Was told I’d get a call if accepted and I did to be told the money will go into account. Got asked a few weird questions about what football team is support and questions about wife which I did say was inappropriate. Then get a email of decline. I’m sorry but this company is a joke and it will be reported to the fca. If anyone sees this. Please please don’t apply for them. You won’t be accepted, I think it’s smoke and mirrors and I wished I had read the reviews myself cause they all say the same thing. There is better loans out there. The dirty rats.
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Polarized pattern: few middle ratings. 52% of recent reviews are 4–5★ and 48% are 1–2★.
What a load of bull they get all personal details then as people said on here they decline you straight away got very good credit rating I’m being declined five star service for nothing.
Poor acessment process
Was pre-approved waited 3 days and got an email saying they can't lend me the loan. Just a mess about filling forms doing checks for them to change their minds. STAY AWAY.
The application is back to front, it says you are accepted, contract signed and then get questioned on the phone, they wait for you to say wrong thing and they change the amount. Then cause I question it, I get laughed out down the phone and can hear people in background laughing. I’d avoid, I wouldn’t trust them with my dead nan!
If I could rate a 0 I really would!!!!!!!!! Absolute cowboys!!! Disgusting vile people One thing I would say is avoid like the plague. Do not deal with, the customer service is appalling and I cannot express the legal team are just as bad!!! Take it from me, I really cannot express please do not deal with this bunch of crooks.
Easiest word for them, scammers. Closed account and all of a sudden out the blue I've been told I owe when I no it was closed, threaten away, countless calls ignored as requested everything needed to be in written in email, funny enough no communication then boom a threatening letter to my postal address that I owe penny's and will be going to court, good luck with my lawyer on harassment
Disgusting time wasters. Made me fill out countless forms, sign documents, connect banks, etc. Told me then I would only be approved with a guarantor. Got a guarantor with a good credit score, income, etc. Waiting for a phone call all day since they apparently had completed everything and only needed to confirm my guarantor was legit and understood everything via a phone call. No call so I email them and they say I have now been denied due to my credit score??? What’s the purpose of having a guarantor if the decision comes back on ur credit score and what is the point in wasting my time making hopeless people feel like they can manage something just to waste time and say no. Absolutely vile and disgusting
Am part of the time wasters batch. They are pretty keen on wasting ones time, I dont think their underwriters know how to underwrite, because why would a customer provide payslips, open banking and answer 3 phone calls about incoming and outgoing transactions when you have the open bank connection and can see every single detail on the bank accounts. And bearing in mind they ask for all your possible bank accounts. They are absurd. I rate them 0. It's good they can give loans to some people at least from the reviews on here, but they are absolute shit time wasters.
if i can give 0 stars i would... time wasters... apparently i was accepted.. contract signed... interrogated on the phone about finances when they already see my incomings and outgoings.. i was told 2nd phone call was only about info before payout but was interrogated further about outgoings then got an email saying my application was rejected..
AVOID USING THIS COMPANY AT ALL COSTS! EVIL BEYOND BELIEF!! These are the worst loans sharks you could ever come across. I was a guarantor for someone and he took out a loan for 10k with a payback of 20k over 5 years. ( They refused a loan over 3 years ) The loan was paid for nearly 4 years so was nearly cleared when an unfortunate situation of myself and the loanee were incarcerated. I was on remand for over 3 years and when I was released I reached out to the loan company and provided them with all documentation of proof of my arrest and incarceration that made it impossible to keep up the payments for the final year. All I was asking for was that the charges added whilst incarcerated could be deducted as the loan payment was now increased to a figure nearing the start of the loan. They showed no compassion whatsoever and continue to add costs where no other company on earth would prey on such a situation. Being on Remand for over 3 years caused Mental Health issues and they even brushed that off with sending me numbers I could call. THIS COMPANY ARE VULTURES PREYING ON VULNERABILITIES OF PEOPLE. DO NOT USE THIS COMPANY AT ALL COSTS! THEY DO NOT DESERVE ANYONES BUSINESS! Loan ID; A913CA19
Trying to apply for a gaurantor loan, got excepted in principle, but after answering some very intrusive questions and being made to feel very uncomfortable by the checking team I was declined at the very last minute. So thank you for nothing and making me loose everything
you do not say at the beginning that I need a guarantor and at the beginning you say that I am approved and after Descartes your application you say that I need a guarantor
Rubbish company, they send you all documents approved,and you wait for money an the nex day they call you to let you know you are declined, and only ask for 1k plenty scam company
Another shambolic loan company saying a loan has been approved, making me sign a contract, then checking my bank account and instantly declining me. Surely do that first before approving and sending a contract. Also grammatical errors in their emails, which makes me feel they are a dodgy company. Who can't use a spell/grammar check in this day and age? I don't know why they're called 1 plus 1 loans, but I have to assume it's the IQ of all their staff added together or the number of brain cells they all have! I'd rather they be honest and say 'computer says no' in the beginning. I'm now worried as they've accessed my bank accounts. Yet there is no apology, nothing. Disgusting.
Absolute joke of a company...total time wasters....avoid!!. I aked for a guarantor loan to get rid of my debts thats costing me over £600 a month to stand still..the loan was going to cost me £245 per month. I'm not behind on any payments with my debts either all up to date. My guarantor is working and owns their own home (no mortgage) and has a good credit file. I asked for the loan to get rid of my debt once and for all and showed them all my creditors and balances. It's took them 3 full days to then come back with a pre written email stating that my application had been declined as they have considered my outgoings too high...after 3 full days!! They wouldn't be as I can clearly afford the loan and would then be £400 better off per month. Total time wasters with a motto that sounds good but is obviously just a sound bite. If I could give them less than 1 star I would...absolute charlatans!!!
1Plus1 Loans is a financial services provider specializing in unsecured personal loans ranging from £1,000 to £5,000. The company offers a straightforward borrowing solution with fixed monthly repayments and a unique feature called Rate Drop™, which rewards customers with automatic interest rate reductions for timely payments. This approach is designed to provide a fairer repayment experience for borrowers by reducing their overall loan costs. Targeting individuals seeking personal financing solutions, 1Plus1 Loans caters to customers in need of quick access to funds for various purposes, such as consolidating debt or covering unexpected expenses. The representative APR for their loans is 39.9% (variable), and all loan terms are subject to credit worthiness and affordability criteria. With a focus on transparency, the company emphasizes no hidden fees and clear loan terms, ensuring that customers can make informed financial decisions.
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