Wine Spies

Agent Shiraz was so helpful getting my wine sorted out! Never had any disappointment with wine spies!

I created my own issues and Agent Moscato at Wine Spies resolved it immediately without any issues. Excellent customer service

Wine Spies and Agent Blanc were so responsive! Fast and made everything easy! We Love Wine Spies!

If you have never ordered wine from Wine Spies you need to do yourself a favor and do it right now. This will quickly become your go to for your wine. The whole crew is very knowledgable, try every wine that they put up for sale on their site. They have working relationships with hundreds, if not thousands,of wineries and merchants. Customers, or as we are called, operatives, are their whole reason for doing this, which is so rare these days. They want you to try new wines and experience new wineries. They sell the whole spectrum at extremely reasonable prices. They are characters that dont take themselves too serious but when it comes to wine knowledge you wont find any better.

Agent Shiraz is timely in his responses and always so helpful. Wine Spies is actually the most customer centric company on earth.

Wine Spies offers incredible wines at unbeatable prices, making it my go-to site for discovering new favorites. I've been ordering from them for over a year and have only had one issue with a bottle I purchased. Agent Shiraz responded immediately and resolved it quickly and professionally. Their customer service is just as impressive as their wine offerings. Highly recommend Wine Spies for any wine lover.

Agent Moscato...I had concern for a shipment that had not been delivered, answered quickly and the package did arrive later that evening a couple of days late. BUT it was Agent Moscato who communicated, assured me he would find the info to track it down, made me feel as if he was my own agent and worked for me!!

The value on great wines as always was outstanding. However I inadvertently purchased 2 bottles I didn't want and Wine Spies was quick to credit me for the two wines the same day! Outstanding customer service from Agent Moscato too!

My wine friends had mentioned Wine Spies so I decided to give it a shot and see what it was about. I am so happy I did! You get a credit for signing up that I wanted to make sure that did not go to waste. I originally trying to make a purchase on a Sunday that would not go through. Wine Spies actually responded on a Sunday! When I logged back in the wine was gone. Bummer but there is always more good wine. I saw a Monbazillac that seemed really special from 1999 for an incredible price. I purchased 2 went off the do some work. I came back and tried to buy another bottle. I was told it was no longer on sale. I reached out to Wine Spies to see what that meant as it did not say sold out. Within an hour I heard back from Agent Blanc who said there were 2 bottles left and sent me a link. Total Score! Thanks Agent Blanc! I totally will be enjoying that vino hopefully with Fois Gras!

The wine menu is wonderful - so many choices and good prices. I recommend it highly, I worked with Agent Shiraz who was very helpful.

Agent Shiraz provided great customer service! Thanks!

Quick response and very helpful!

Agent Blanc solved my query instantly and satisfactorily. Well done to all.

Winespies is my favorite way to try new wines, I have been purchasing wine from them for about two years and the best part is they consistently deliver high quality wine. I can honestly say I have never been disappointed with anything I have purchased from them. I really like their descriptions/reviews, the app is easy to use, the locker feature is great, and When I reached out to customer service Agent Shiraz was quick to respond and fix the minor issue. I am so happy I found the site and tried it out!

Great fast reponse and very professional. Appreciate the feedback and offer by WineSpies. Very happy with their customer service!

I requested that an undelivered order placed in error be cancelled. The request was very promptly and efficiently handled. Excellent service. Agent Shiraz was great to work with.

Through my own error, I had my locker being shipped to my summer address in a different state. Upon realizing this, I contacted Wines Spies Customer Service in the hopes that it could be caught before it was shipped; however, a little too late. Agent Blanc quickly responded that a replacement would be sent. As always, Wines Spies exceeds all expectations and provided outstanding customer service. Thanks to all!! Operative 4007

Great customer service.

My emails were followed up with a phone call and the matter corrected. Thankful to get to enjoy my wine when it arrives

This is one of the best ways to stock your wine cellar! Good discounts Build up to two cases Free shipping