White Stores - The Outdoor Living Store Reviews

Really pleased with my purchase from White Stores. Jade in sales was extremely helpful and outlined the delivery procedures which went smoothly.The sofa set was very well packed and we were impressed with the quality we would highly recommend White Stores to anyone.

Great product, terrible customer service. Issue raised through chatbot, 7 days for response...still waiting for issue to be resolved.

Easy to use website. Delivery times sent in advance. Delivery team on time and very helpful. Product looks very good and great value for money. 5 year guarantee does work as I know from previous experience and that’s why I have purchase from White Stores again.

It was delivered earlier and looks amazing

Excellent service from start to finish. The pergola is amazing quality for the money. We ordered the 2.4m x 3m shadow in graphite grey. We paid for the delivery men to erect it. Overall really happy with customer service and product. Would highly recommend

Good quality patio furniture, prompt delivery and excellent communication.

We purchased a pergola from White's and received an excellent price and service

I have never shopped with Whitestores before this order of Skylar chairs. One downside was the dimensions of the chairs were not shown on the website. So I rang one of the stores and asked if they could measure the height of the seat, as my husband uses a wheelchair and we needed a slightly higher seat height. The gentleman I spoke to was very helpful and took my number to call me back once he’d measured. The chairs arrived fully assembled in the box which is a bonus. They didn’t arrive within the timeframe that was given online once the order went through, which was a bit disappointing. The quality of the chairs are excellent. The cushions are so comfortable. All our family and friends love them too. I would definitely shop with Whitestores again and have recommended them to family and friends.

Sofa and delivery good. However very angry and disappointed that you charged £169 to put the sofa together and take packaging away. As it simply slots together with plastic clips which I could easily have done that price is totally unjustified and unreasonable. You SHOULD show on your website that the sofa is easily clipped together. I also feel I should get a refund of some of my payment as it took the guys no more that 5/10 mins to attach and hardly any time to unpack the purchase which was done on the roadside.

Excellent product, good flexibility on delivery options!

Great selection in Cambridgeshire store. Good prices. Good comms re delivery. Delivery guys happy to bring items through to back garden.

Great product, does more than it says on the web site

Pergola very good quality, well packaged and relatively easy to assemble…

Chris at Windlesham answered all our questions. Good communication throughout. Delivery went smoothly. Jack sent me instructions separately promptly on request.

Good product and very comfortable and smart.. Advertised as can stay out in all weathers, but no care instructions included and online version somewhat confusing.

Great products along with amazing services. The whole team works very hard and we have been happy with White Store. Neil, Millie and everyone we have encountered with are 10 out of 10 Kwan and Junior

Good communication fast delivery and hoosxquality items

Great service, the delivery guys were great and paid for the sofa to be put up quick and efficient

Pergola doesn't work. Had my pergola installed and it doesn't even open and close. Awful customer service not been able to enjoy it for summer.