Wessex Water Reviews

Quick response and helpful

Excellent service from J Mears who came within 4 hours to efficiently unblock a public sewer

Easy to log a fault Immediate Follow up call from Wessex Water to confirm engineer in a timely manner Excellent polite, friendly and efficient engineer

Very responsive, friendly and helpful. Answered my query quickly, providing the information I was looking for.

Great service

Easy to contact, chat service was quick and efficient- thank you!

Friendly and helpful

An engineer was despatched within hours and resolved the problem in a matter of minutes.

The operative quickly understood my request and dealt with it efficiently,

Water main problems in Bridport during February 2025 were not handled very well by WW. There was no communication at all indicating advice to consumers - precautions were not forthcoming, advice regarding likely durations of non supply was non-existent. How could the customer relations have been any worse -- they coudln't

Amazing and quick to sort my problem.

Very helpful, issue resolved withing minutes. Straight forward connection.

The service was quick and efficient. The staff we met were pleasant and fully committed to solve our problem. Well done Wessex Water

Live Chat response time was less than 1 minute. Both my queries answered without delay

He was really helpful, I've just moved and wasn't sure who to contact,he looked into it and gave me the correct details to help me get the right department for what I needed.

They responded very quickly to my request. Kept us informed and did the job well. All round a very good experience.

Very understanding of the problem I was having. They kept me updated and resolved the issue promptly even calling to let me know personally.

Adam Padfield and Jaydon Brimble did a fantastic job finding and fixing a leak in my front garden. Great customer service.

An engineer was on site within 4 hours of logging the call.

Alex V & Darren attended my property to replace aging manhole cover. They carried out the work without hesitation and completed in good time. Happy with job and overall experience.