Weleda Reviews

Been using their services for about eight months now. Products are high quality and authentic. Customer service could be more proactive with updates, but they're helpful when you reach out directly.

The products themselves are fantastic - I particularly love their baby care line. However, I've had two orders arrive with missing items in the past six months. Customer service did fix the issues, but it's frustrating to have to follow up repeatedly.

Good selection and quality products. Ordering is easy and customer service is polite. Sometimes the prices seem high compared to competitors, but you do get what you pay for with natural ingredients.

Love their natural cosmetics and the quality is consistently high. However, delivery times have been disappointing lately - took almost two weeks for my last order to arrive.

Been ordering from Weleda for my wellness practice for three years. They're consistent, professional, and their bulk ordering process is straightforward. Highly recommend for business customers.

Never received a defective product from them. Their attention to detail in packaging and product consistency is remarkable. The customer portal makes reordering simple and tracking shipments is straightforward.

Used to be my go-to supplier but service has declined. Last order was delayed without notification and when I called, the staff seemed uninformed about the status. Hope they can get back to their previous standards.

Quality products and decent service overall. The website could use some updates - it's sometimes hard to find specific product information. Also wish they offered more payment options.

We've been working with Weleda for our spa for over a year. They're professional, deliver on time, and their product knowledge is impressive. The account management team is particularly helpful with product recommendations and seasonal planning.

I've been using Weleda products for over two years now and their customer service is exceptional. When I had questions about their skincare line, the representative was knowledgeable and helped me find the perfect products for my sensitive skin. The shipping is always fast and products arrive well-packaged. My only minor complaint is that some items can be pricey, but the quality justifies the cost.

Everything I've ordered has exceeded expectations. Their organic skincare line is amazing and the ordering process is smooth. Customer service is responsive and helpful when needed.

Had an issue with a damaged product and their customer service team resolved it immediately with a full refund and expedited replacement. Very impressed with how they handled the situation.