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HomeBusiness ServicesWebasto Reviews

Webasto Reviews

4.083333333333333 out of 5 stars
4.083333333333333 out of 5 stars
4.1
|Great|12 reviews

Last reviewed today

TrustScore

4.1
4.083333333333333 out of 5 stars
Great
5 out of 5 stars
5
4 out of 5 stars
4
3 out of 5 stars
2
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Amanda Thomas
Amanda ThomasFeatured

18 hours ago

5 out of 5 stars

Excellent heating solutions for our fleet

Webasto's auxiliary heaters have been a game-changer for our delivery trucks during winter months. The installation was professional and the units work flawlessly even in -20°C weather. Customer servi... See more

Nancy Gonzalez
Nancy GonzalezFeatured

18 hours ago

5 out of 5 stars

Webasto delivers on quality

Third year using their business services and consistently impressed with both product durability and professional support. The remote start feature has been particularly valuable for our operations.

Elizabeth Garcia
Elizabeth GarciaFeatured

18 hours ago

2 out of 5 stars

Installation delays were frustrating

While the final product works great, the installation process was plagued with scheduling conflicts and parts delays. Took nearly three weeks longer than originally quoted. Better project management n... See more

Michelle Smith
Michelle SmithFeatured

18 hours ago

3 out of 5 stars

Good but not perfect

The heating unit works well most of the time, but we've had a couple of minor glitches that required service visits. Overall satisfied but expected more reliability given the premium price.

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Amanda Thomas
Amanda Thomas
1 reviews•Experienced
Featured
about 19 hours ago
5 out of 5 stars

Excellent heating solutions for our fleet

Webasto's auxiliary heaters have been a game-changer for our delivery trucks during winter months. The installation was professional and the units work flawlessly even in -20°C weather. Customer service was responsive when we had questions about maintenance schedules.

Helpful?
Nancy Gonzalez
Nancy Gonzalez
1 reviews•Experienced
Featured
about 19 hours ago
5 out of 5 stars

Webasto delivers on quality

Third year using their business services and consistently impressed with both product durability and professional support. The remote start feature has been particularly valuable for our operations.

Helpful?
Elizabeth Garcia
Elizabeth Garcia
1 reviews•Experienced
Featured
about 19 hours ago
2 out of 5 stars

Installation delays were frustrating

While the final product works great, the installation process was plagued with scheduling conflicts and parts delays. Took nearly three weeks longer than originally quoted. Better project management needed.

Helpful?
Michelle Smith
Michelle Smith
1 reviews•Experienced
Featured
about 19 hours ago
3 out of 5 stars

Good but not perfect

The heating unit works well most of the time, but we've had a couple of minor glitches that required service visits. Overall satisfied but expected more reliability given the premium price.

Helpful?
John Gonzalez
John Gonzalez
1 reviews•Contributor
about 19 hours ago
4 out of 5 stars

Solid choice for fleet heating

Been using Webasto systems for two years now. Reliable performance and reasonable maintenance costs. The mobile app for monitoring could use some improvements but overall very satisfied.

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Barbara Johnson
Barbara Johnson
1 reviews•Contributor
about 19 hours ago
3 out of 5 stars

Mixed experience with service

The products are well-engineered and perform as advertised. My concern is with the service network - finding qualified technicians in our area has been challenging. When we do get service, it's professional, but availability is limited.

Helpful?
Kenneth Martin
Kenneth Martin
1 reviews•Contributor
about 19 hours ago
5 out of 5 stars

Worth the investment

Initially hesitated due to cost, but the fuel savings and improved driver comfort have made it worthwhile. The system has paid for itself through reduced idle time and happier employees.

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Dorothy Lee
Dorothy Lee
1 reviews•Contributor
about 19 hours ago
4 out of 5 stars

Professional service team

Their technicians really know their products inside and out. Maintenance visits are thorough and they always explain what they're doing. Pricing is fair for the level of expertise provided.

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Kevin Miller
Kevin Miller
1 reviews•Contributor
about 19 hours ago
5 out of 5 stars

Outstanding customer support

Had an issue with our parking heater and their technical team walked me through troubleshooting over the phone. Problem was resolved quickly without needing a service call. This level of support keeps me coming back.

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James Wilson
James Wilson
1 reviews•Contributor
about 19 hours ago
5 out of 5 stars

Perfect for our commercial needs

We've equipped our entire construction vehicle fleet with Webasto heaters. Fuel efficiency is impressive and our drivers love the comfort during early morning starts.

Helpful?
Barbara Williams
Barbara Williams
1 reviews•Contributor
about 19 hours ago
4 out of 5 stars

Reliable but expensive

Quality is definitely there but the price point is quite high compared to competitors. The warranty support has been excellent though.

Helpful?
Betty Johnson
Betty Johnson
1 reviews•Contributor
about 19 hours ago
4 out of 5 stars

Great product, installation could be better

The heating system itself is top quality and very efficient. However, the initial installation took longer than expected and communication about delays was poor. Once everything was up and running, we've been very satisfied with performance.

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Frequently asked questions for Webasto

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About Webasto

Webasto is a global automotive supplier that specializes in roof systems, heating solutions, and battery systems for vehicles. The company develops and manufactures products such as sunroofs, convertible roof systems, auxiliary heaters, and charging solutions for electric vehicles. Webasto serves both original equipment manufacturers and the aftermarket across passenger cars, commercial vehicles, and other mobility applications.

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Category

Business Services

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Review summary

Reviewers consistently report positive experiences with Webasto. Customers often highlight webasto, support, professional, service. A minority mention drawbacks around installation, delays, installation delays, installation delays frustrating. Overall sentiment is strongly positive with an average rating of 4.1 stars across 12 reviews.

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Based on reviews, created with AI