Waves Car Wash Reviews

I took my car to Waves Cheltenham at Tesco Cheltenham today at 09.30am. I had to speak to the manager/supervisor concerning size of my car and pricing. A rather unpleasant man called Ibrahim (or that is what I am informed his name is). Came over and told me the price and it would take two hours. I thought that was a long time but decided to go ahead anyway to be assured of a thorough clean. I returned just after 11am prepared to wait and they had not even started on the car. They were not that busy either. When I complained he just shrugged his shoulders and did not apologise. What a truly awful man representing your business as a manager/supervisor. Rude, surly and unpleasant - how can you charge the prices you charge when they are this bad?

Waves in Hatfield. I paid £85 to cover everything possible.first thing I noticed was smear on one of doors … ok will let that go , And then dust of the dashboard. On further inspection Inside of some doors hadn’t been cleaned. Dirt and leaf debris visible in inside of tailgate. Unable to pay by card reader and had to pay cash. Needless to say I won’t be going back.

My wife had our car washed by Waves Carwash situated in Tesco's Whitstable earlier. As she pulled on the drive I could see that it was a poor job, streaks, multiple spots missed so still dirty, no tyre dressing etc. As she got closer my jaw dropped as every panel (and I mean every panel) was covered in scratches. Imagine what your car would look like after using fine sand paper to wash it with. Thats what it looked like - On a gloss black car too. Trust me, they weren't there before! I usually wash the cars so I know every stone chip, mark on them and take pride in them too (I'm the sad guy with snow foam :) I took the car back an hour ish after and asked the guy in charge what he would do in my situation having had my car washed and now it's covered in scratches. The replies were (in short) 'the cars clean', 'there's no scratches', 'My wife was in the car the whole time so they couldn't have done it'. 'Its impossible for them to scratch cars'. He then agreed that the car was not clean (after I showed him the back which was still particularly dirty), apologised and offered to clean it again which as you can imagine I said no to. I asked for his name and said that he'd receive a legal letter which is when the mood changed. The guys body language changed, and he started raising his voice which was uncomfortable to say the least. I calmly said, 'have a great day' and 'good bye' and got in the car. He waved over a colleague and then stood by my door so I couldn't close it and said 'why am I being like this' and that he was 'trying to be nice' (implying he's not going to be nice now). I then said (a little louder this time as I was frankly cornered), 'have a great day and goodbye'. He moved, I left, thats that. As you can imagine, I was furious but what can you do. Part of me thinks I shouldn't have gone back but another part thinks I should as they were in the wrong and subsequently damaged my car. I tried polishing a small area using a specialised Meguiars product to see if the scratches would come out. Its now harder to see them (in that area) but you can still see it. Hoping they can be fully removed with a some old fashioned elbow grease, or maybe via a good detailer. Fingers crossed. I can only assume that this does not happen to every car they wash but this is my own experience (a costly and uncomfortable one) so my advice is to stay well away and tell your friends and family to do the same. I have shared this in the hope others do not have the same experience I did today.

The bonnet of my car has been severely scratched and the rubber seal on the driver’s side window now has two deep scores. All this is from employees at the Tesco car wash in New Milton when they cleaned my car. They rushed us to move the car when we arrived as they wanted to spray the car next to it which I why I didn’t see the scrapes until I got the car home. Conveniently the website says they are not liable for damages when a car has been moved from a cleaning bay. Avoid this car wash at all costs!!!!

£25 Tesco Stafford. Sides of the front seat were untouched. Sills under doors not cleaned. Car was given a cursory once over. Rather a rubbish job, waste of money.

I take my car to Waves Ashford Kent at Tesco Willesborough. Today I paid £25 and came out to find the car windows hadn’t been lowered to clean the top and the windows still had vape residue and dirt on them. I brought this to their attention and they said it wasn’t possible to clean it. You had the keys, put the window down a little bit. I did it when I got home. I shouldn’t have to. Small chip on the drivers door paint that wasn’t there before. Also my parcel shelf wasn’t vacuumed for the second time. My mini has leather seats that separate at the front for extra leg support. The cream leather still had spill marks on it in the crease which hadn’t been cleaned. The worst thing was that I left a tin of travel sweets (reasonably expensive at nearly £5) in the front. I had 12 left which meant two each day for me. I came back to find someone had opened the tin, put their dirty hand from washing cars in my tin and taken one. If they are light fingered enough to take a sweet, what else will they take? It’s just a sweet but that’s the story of a slippery path. It’s not acceptable. Do I have to strip my car before I let you wash it?

Left my car at the Maldon Tesco, when I left the car with them it was parked and hand break was up. When I came out of Tesco to pick up the car I paid them and then went to the car where it was parked and the hand break was left down so the car jolted. I tried to put it up but there was absolutely no resistance there the hand break was completely broken. I tried to mention it to them and they denied they did anything even though they literally moved the car which meant they drove it. Completely denied it and argued with me and made me feel so stupid. Never going back and calling the police now!

The cost to wash, clean inside and windows in and out I was quoted £55, wow could not believe it as a good car wash down the road was only £20. This franchise is not good value for money. This franchise is in Bishops Stortford Tesco car park.

I have been using the tesco Allerton Road Liverpool branch for approximately 10 years and have always had great service and a brilliant clean . However, the franchise has been taken over and the first time using it up was a very slapdash clean, not all things done on the gold list and water in my boot and all windows dirty on the edges. I spoke with the owner and he apologised saying he needs to speak to the staff he has inherited. Went back this weekend, asked for gold, I have a fiesta, and was advised that the price was £35 , I have always paid £25, left car and when I hot back advisedthe manager of price I had been quoted, he replied ' they'll say anything when I'm not here' . I paid him the correct price for my car and went to collect it. The windows were dirty the mouldings over the wheel arches were covered in mud and the interior trims at the base of the doors were also muddy. Needless to say I won't be using this franchise ever again.

Aylesbury Broadfields. Asked for a quick wash, said I didn’t want it polished and definitely didn’t want wax on the windscreen as when it rains the screen is very smeary. When I returned he had waxed the car and windscreen and charged £30!! He obviously couldn’t understand English and all he said was ‘shiny shiny’. I think they should at least have someone in charge that can understand the language. Won’t be using them again.

I paid for interior valet. When I got into my car, the panel for the seat control had been pulled partially off so it was hanging. The attendants of course all denied the damage. My seat had been moved forward so it was up against the steering wheel so clearly they had used it. The valet itself was awful, I had to go back over it myself. There were mud smears and the seats had not been hoovered or cleaned. Never again.

Avoid! Pre-booked a Car clean, inside and out, turned up at booking time to be told that time was no going to happen and it would be 2 hours later or another. Poor service.

Awful experience in Hailsham !! Terrible job £30 for internal valet look like they done nothing then 4 foreign men surrounded my wife and she felt so intimidated she just paid them and left

AVOID THESE HIGHWAY ROBBERS!! strongly advise NOT to use these rip off merchants. 25 quid to wash a standard sized car?? Come on get with the programme!! . Far too pushy bullish sales pitch. NEVER AGAIN will I use this cowboy outfit of a car wash. Nor should you!

A very warm welcome at Waves Car Wash at Mereway Tesco in Northampton. I went off to do my shopping, came back and I had a shiny clean car! I was very impressed.

I was recommended to go to them because of the quality Auto glym products they use and I was not disappointed. The service was really good, very welcoming smile when arriving and explained all the ways they can valet your car. I just required a car wash and the car looked superb when they had finished. Tyres blacked too. Even a complimentary In car spray if needed

Won't be using them again,it all seems a bit to much effort for them.Its seems like its get the money and get em out,30 quid in and out,fair enough if they did a nice job but it wasn't.Wheels still had break dust on them,so I told him he flicked a rag over them again and kept saying is that OK now.It wasn't had to keep pointing it out to him,window screen covered in smears,then opened the boot which hadn't been touched I gave up in the end.Moral of the story is go 2 alma road save yourself 10 pounds and get a better job.......................

Really nice guys made a super job of our large citreon 7 seater. Cleaned inside and out immaculate cleaned the seats hoovered polished all over brilliant job lovely friendly staff good value as well and a free air freshener

So I went to waves to go get my car washed and one of the owners we’re so rude I don’t recommend you guys going there to get your car washed

Rubbish. Always used them before and the result was always excellent. Now with the new people it’s far from it. Took the car in the first time a few weeks ago and it was very poor. Wheels not done, door trims not done, windows all smeared, dash not done well. Thought I’d give them a second chance (we all have off days after all) but just as bad - in fact worse! Going to have to clean the windows myself, inside and out) when I’m home again. All smeared like they’ve used dirty cloths. I won’t be going back again