Waves Car Wash Reviews

Be careful at the Buckingham Franchise. Quoted me £35. When I went back to collect my car they tried to charge me £45.

Don't waste your money 40 quid what a waste I.put comment onto main office and on here nothing Strongly advise not to use Useless. Rubbish I will be writing to tesco also

This was my worse car wash experience ever. Not only they charge you thought the roof "THE MOST EXPENSIVE I EVER PAID £40", you most likely will end up with smelly car, with greasy a steering wheel and soaking floor mats. Tried to complain with the guy in charge and he was unbelievable rude. Now for waves car wash, please don't insolt me with your customised auto reply " Thank you for taking the time to leave a review, we're sorry to hear that you were disappointed with your experience. Please note that we are a Franchise operation. Each Site is owned and operated by an individual Franchise Partner. In order to quickly and satisfactorily resolve any complaints or issues, we would advise you contact the Franchise Partner of the car wash that you visited to speak with the Manager in the first instance. If this is not possible, please do contact our customer service team who will be able to discuss this with you further customerservice wavesconsultancy We all know that by now TO EVERYONE WHO WORKS HARD FOR THEIR MONEY PLEASE STAY AWAY FROM THIS SITES, YOU WILL FIND FOR SURE CHEAPER AND JOB DONE PERFECTLY"

Waves car wash at Tesco in Sandy was absolutely brilliant. Barry had a keen attention to detail and clean the car brilliantly. I use Waves up and down the UK for the business I am employed by. It is by far the best Waves I have been too. Thank you very much Barry, the customer was very pleased. I will be back, should I be delivering vehicles in your area. Thanks again!! Donna

Did not replace all my expensive jaguar branded mats. Car smelt musty and smoky. Being the most expensive wash around I don’t recommend.

UPDATE: email just received stating that I have been charged, and not just the £5 cancellation fee, but the full £30! Refund has been requested, and will be pursued further if necessary. DO NOT USE THIS COMPANY! I went to my local branch 3 miles away last week, to find that it was closed. I installed the app to pre-book a full valet for today. My local branch wasn't listed on the app, so I booked with the Broadstairs branch 11 miles away, received a confirmation email this morning, arrived on time only to find that was closed too - no notification received. Have filed a complaint through the app and advised them that I will pursue a refund if they try to charge a no-show fee. If they haven't already gone out of business, I wouldn't be surprised if that happens very soon.

Rubbish £40 spent last one of the night rushed didnt even bother with seats marks left all over the car this place is useless owner was rubbing marks out with his hand do not recommend this wash Tesco Car Park of Tesco Store, St Peters Drive, Worcester WR5 3SW

Worst so called ‘car wash’ in Sutton I’ve ever come across. Terrible job, car never cleaned well, always left with dirt and smears everywhere. Make up over-inflated prices on the spot and don’t stick to advertised charges. Very rude staff. Don’t go there. Waste of money, you only need to clean your car again afterwards.

My son took my car to be washed and cleaned inside and out when my son got home I had a look at my car and it was absolutely still filthy I had to get the hoover out and clean it myself £37 we paid I will never go to this place again please don't go there disgusting.

Charged my 2 seater TT as the largest car price !! When I said why they said ‘Cos the boss says so’ Dodgy as and would avoid.

Very rude aggressive, no customer service. Made an a very anxious person very scared (Altrincham TESCO)

Incompetent, unprofessional, disrespectful and zero knowledge/understanding of customer service. Will happily stand there and watch as a paying customer (myself) will wipe off all the water marks/drips after they've "supposedly" done it. Argumentative, no accountability and overall just a lousy bunch on site at Highwoods Tesco 16:15 yesterday 14th May. Wont use again.

Worst service ever At £30 for a wash and polish you would expect a good standard but all we could see were steaks and water marks all over the car. When I complained about the water marks and that £30 is a lot i got told I was being disrespectful 2 to 3 times then my husband stepped in telling the young man not to speak to me like that. Anyway..it got a bit heated. To cut a long story short, if complaining about a service i didn't receive means being disrespectful then what is there to say apart from we'll never use waves again!!!

They destroyed my cars bumper paint by keeping jet wash to close by lazenest of person who was cleaning it.

This was my first ever visit to the Waves Car Wash at New Malden. My car was in a pretty bad state, and so I am very grateful for the fabulous job that the team did on it. They helped steer me to the right place, as I’d got that completely wrong, and were really kind and polite. My car is sparkling on the outside, and fresh inside. Thank you.

I take my car & van there regularly to North Shields Tesco car wash, but maybe this is the last time, twice the van has been cleaned to a half job, today was the final score, bumpers & skirts were still dirty, tyres hadn’t been shined. For £30 I expect the job done properly. Seemed to have changed the staff, not the usual faces. Maybe that’s the problem

I would give if 0 if i could a totally horrible e perience. I had my car washed in penarth on Thursday, after 35 minutes I picked up the car and went home. When I looked at the opposite side, wheel and back they were still dirty. I stook soapy water and it was coming off. I went back the next day and I was told I needed to go the the garage as it needed an acid wash. I spoke to the manager on the phone, he said come back the next day. When I got there he was rude, aggessive and made comments about my car being rusty, which it was not. When I said I did not agree with him and would not be using the car wash again he started to berate me telling me I had no understanding of cars. I will definitely not be using it again.

They added paint protector for free at waves flitwick, the people are always really nice and my car is very clean inside and out from a gold wash

Tesco's Osterley West London. Great guy's but would never use again as they scratched the Hell out of my roof. Didn't notice it at first whilst it was wet. But as soon as it dried omg it is noticeable. It looks like they had gone side to side with grit in there sponge's. I now have to get my roof wrapped as painting it will cost to much. Honestly save your money and don't have a lazy day as I did and wash it your self. Absolute lesson learnt for me.

Went to get my car washed at the Wokingham Tesco site and was quoted £50 to clean an A-class inside and out. Process should have been £30 but the bloke insisted it had to be the platinum wash because the car was so dirty (it wasn’t). When I told him that if he didn’t want to do it, all he had to do was say, he tried to stare me down like I’d just spilled his pint in a pub. Straight up just trying to con people and then acting like a thug!