Never again
The car smelt terrible after having it cleaned at Waves Brent Cross. I think they must have been smoking while cleaning the inside. Dreadful and upsetting. I would never go here again.

10 months ago
I was very pleased with the service at Waves Reading
The car smelt terrible after having it cleaned at Waves Brent Cross. I think they must have been smoking while cleaning the inside. Dreadful and upsetting. I would never go here again.
Very rude staff ,really not helpfull not using this one ever again
Took our VERY DIRTY BMW to Didcot Wave today and they did an amazing job! We have a whippet and he sheds a lot in the car due to stress and when I say it was covered I mean covered! The car came back GLEAMING!! Didn’t even want to get in and make her dirty. Thank you so much to Waves didcot team. We will 100% re book!
Took my car for valeting on Sunday at Wave car wash at Tesco superstore in Allerton, Liverpool. Cost me £65. Absolutely awful service. Wheels were so dirty like it was not washed at all. I showed it to the manager and he said it cannot be done better than that. But they had a go at it and cleaned it somewhat. Obviously they didn't do it in the first place. Inside the car was half done too. Several compartments were not even looked at it, not vacuumed. Stains from coffee around gear stick were clearly visible indicating not being cleaned. Talked to my son about it and he had similar experience and said that he does not go there anymore. And I will certainly not be going there again.
I paid £50 for a wash and clean inside. When we picked it up, the car was wet inside and now it smells of damp. And also the windscreen now has an awful streak when it rains. We didn’t have that issue before using them. Never again! Poor service and very expensive!
Pre booked a full monty car was and inside clean for my SUV Huundai Tucson at Waves Tesco Cam, Glos for 9am this morning. On arrival 2 other cars were being washed and I was told the on line App was allowing double bookings so I was told mine would take up to 2 hours. I then said just wash outside for the £23 charge which inclydes a coating apparently!! An hour later I went back and the car was still wet. The chap said he couldn"t dry it as the spaces were being used. The manager then started arguing with the chap who washed mine. Tyres were still dirty and when I got home I re washed the car and polished it again . Never again, very poor service and over priced
I needed my car to pick up a client for a work, so I cleared it out and hoovered/washed it myself. However I still wasn't happy with the result. So I went to Waves at Park Road Extra Tesco. The manager looked in the boot, saw it was spotless, so then opened the passenger door to see the car was fairly spotless inside also. He then said 'ok that will be £45'. I said 'but it says £30 on your website'. He then says, 'yeah, but it's dirty, I'm allowed to charge extra.' If the car was perfectly clean, I wouldn't be there in the first place would I! He was clearly chancing it, not realising I knew the prices beforehand. I said forget it and left. Nothing worse than a business model that involves making stuff up on the spot to screw people over. Having read other reviews, maybe I had a lucky escape.
Went to waves Tesco Tenterden , to have my car cleaned for the first time and I will definitely be returning excellent service very friendly staff 10/10 . And you get airfresh . !
Friendly staff and great car wash experience. I give them a 5 star
Had my car cleaned today at waves bursledon tesco for the first time as recently moved to the area......cheerful friendly staff did a fantastic job on my very grubby car!! Will certainly be a regular visitor...
Great job today cleaning the outside of my BMW 5 series.
Always friendly excellent service at a good price .recommended CORBY TESCO
A £20 wash and wax at Waves MIM resulted in two sets of chipped paint on my car: a small area already chipped and repaired, and a second large area that had been unblemished before. I've always used automatic car washes and have never experienced paint damage before so I did not expect this from a hand-wash service. The response from Waves was very poor - blaming me for not warning them, the car's age, my maintenance of the car, etc... Lastly, they told me to go through my insurers knowing well that that will leave me out of pocket. I hope all in MIM will be aware of the risks in using this service and find an alternative.
Waves Kilverstone Thetford is to be highly recommended. Very helpful staff offering an excellent service and I will certainly be visiting again. I have already recommended them to family and friends. Thank you so much Alison, black Mini Cooper
Excellent service again at Waves car cleaning company in Stockport Tescos. Friendly hard working staff that take great pleasure in cleaning your car to a five star service. Don't be put off by the prices, these guys are worth every penny. I've had my car cleaned before by the cheaper places you can go to but my car has never had the cleaning experience it gets at Waves, the quality is like driving your car straight out of the car showroom. I highly recommend this place.
Altrincham branch. Rude member of staff and awful wash of the exterior of the car but I had no choice today as my normal place was closed. They didn’t even leather it down for £10. I have recently changed my vehicle. Same make but smaller model and staff member was arguing that it was classed as medium when clearly it is a small car! Never again.
Used Coventry Cannon Park waves previously. On previous visit they hoovered a part up from the car and when I queried they said it wasn't them. I asked them to empty the hoover and the part was in there! Today I was charged £40 for the cleaning of a different vehicle, one member of staff asked for that amount, yet others looked on bewildered! Will be contacting head office and franchise owner to query. I paid as had my kids with me and we were in a hurry to get to church.
Sam was really helpful and friendly in giving me the options for getting my car cleaned. My car was dirtier than he realised but the team did an incredible job getting it all clean, both inside and out. A dirty autumn with two children had left the inside almost as dirty as the outside.
I always go here my car gets cleaned nicely after wash... I have just had my car washed here today. I also go to Tesco shopping, while my car gets washed. It's advantage for me. It was Sunday 22nd Dec 24.
Really impressed with Waves @ Evesham Tesco! Quick, efficient service and car is clean inside and out. Will be returning in the future.
Based on analysis of 325 reviews rated 1-2 stars for Waves Car Wash
“Service here has gone down so badly over the past couple of months, to a point I'm now boycotting the whole firm”
“Service here has gone down so badly over the past couple of months, to a point I'm now boycotting the whole firm”
“I went to waves car wash at Tesco near Laindon to get my bmw 4 series coupe washed”
“I went to waves car wash at Tesco near Laindon to get my bmw 4 series coupe washed”
“Tesco broadfields Aylesbury”
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Waves Car Wash is a UK-based service dedicated to providing high-quality hand car wash solutions. The company offers a range of car wash services designed to meet the needs of individual vehicle owners and businesses alike. Customers can choose from hand washing, detailing, and self-service options, ensuring flexibility and convenience tailored to their preferences. The company focuses on delivering an efficient and thorough cleaning experience, appealing to car owners who value the upkeep and appearance of their vehicles. Waves Car Wash is committed to maintaining high standards of service and customer satisfaction, making it a reliable choice for both personal and commercial vehicle care. For more information on services, prices, and opening hours, customers can visit the official website at www.wavescarwash.co.uk.
Waves Car Wash receives a mixed response from customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the efficiency and quality of service, particularly at locations like Tesco Leigh and Langdon Hills, many others report serious issues, including damage to their vehicles and inadequate cleaning. Complaints frequently mention poor wash quality, with several customers noting that their cars were left dirty or scratched after service. Additionally, the pricing structure appears to frustrate many, with claims of hidden fees and inconsistent charges based on the vehicle's value. Despite a few positive experiences highlighting friendly staff and satisfactory results, the overall sentiment leans heavily negative, as many customers advise others to seek alternative car wash services.
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