Waves Car Wash Reviews

St Peter’s Worcester Car was cleaned well. When we got in the car the press handbrake was broken the man admitted pulling it forward when it says press he said it clicked. Then had two men leaning over a mid 50’s women telling me I am lying. Reported to head office who did nothing and said don’t take legal action against us just the franchise. Awful company take no responsibility will be taking legal action any advice I would be grateful.

I picked up my car and after service checked if everything was cleaned, was buy platinum service.Some areas of the car was not polished. I stay more then disappointed... The radiator grille was cleaned in a bad way, when I opened the trunk, the water drains were not even touched! Opened all 4 doors of the car, there was dust and old dirt everywhere... After polishing, the car was not cleaned enough,somewere not toched, there are polish stains left . The window was cleaned from the inside only as far as it could reach, the middle part of the window was not cleaned .Outside windows was polished(omg "real" masters)!!! The work is in no way adequate for the amount of money paid. I do not recommend Tesco Rainham service at all.

Extremely rude staff. I pulled up and was shouted at that i would have a 1.5hr wait and to hurry up and pull my car into a space. I did so and the attendant said he needed to inspect the car. He told me a inside and outside clean would be £35. I have always paid £25. I said I was surprised the cost had gone up so much and the attendants response was "Yeah, do you want it or not?" I said no, he said "good" and walked away. I have used this service regularly and have always recommended it. I'm assuming there has been a change of hands as I will never return. Rude staff and clearly they have no understanding of how to communicate with a customer.

I booked my car in for Gold standard wash and felt totally ripped off, I paid £40 and I’m not sure what I paid for. The exterior was still dirty, no sign of any polish. The interior did not look like it had been touched! I will not be using Waves again and would recommend others not to waste their money. What a disappointment!

Do not even think to take a franchise with them, full of lies, ask for money first and send after all the relevant documents and the real costs and when you pull back from the deal because of how bad it is, they charge you fees for legal and management plus the training what i have not attended, without a signed agreement or a place where is stipulated the costs if you do not proceed with the application. My next step to see you all is in court. Avoid Alessio, who is a con artist who lie to you just to sell the franchise and take a bonus.

Had a ‘gold’ service clean costing £25 at the Tesco Hastings branch of this company two days ago. Should have checked at the time as when I got home I discovered the boot had been ignored. Still filthy. And also the back foot wells still dirty. I sent photos to the company and ask for their comments and also left a message on their answerphone with no reply. Absolute rubbish service.

Quick and efficient. Did a great clean inside and out for a great price. Ali was very helpful

I was stood by my vehicle yesterday while my wife did her obligatory weekly run around Tesco (Taunton) on a Sunday morning. I witnessed a very disgruntled customer (I was parked in close proximity). He came back to his vehicle which had been left in the middle of the roadway where they PUSHED it, from what I understand it they couldn’t start it. This was an older style Land Rover so not exactly high tech! On looking inside the customer was told that the inside hadn’t been done BECAUSE IT WOULD TAKE TOO LONG - it is my understanding this customer had booked via the app so they should have been aware of this and timescales. The vehicle was there before I got there and I was sat there just over an hour. The manager claimed he would charge for just a wash to which the customer argued - and quite rightly so, my goldfish could have provided a better wash. It was streaky, the wheels had been missed, the windows hadn’t even been touched. From seeing this i certainly won’t be taking my vehicle there and il be suggesting to friends and family to steer clear also! On speaking to the customer he had pre booked a platinum service through the app - so not just a basic go over. To leave someone’s vehicle in the middle of a roadway is absolutely despicable behaviour. DONT TRUST THESE MONKEYS WITH YOUR CAR!

We have just had a third vehicle cleaned there in 2 weeks, we have used them before, and Waves at Tesco Hastings have been brilliant. All cars were clean and shiny, and ready promptly. We usually book the first slot, and arrive early, they book us in quickly so we aren’t waiting around for them to finish setting up to open. Excellent service, and as an extra, we didn’t realise they did a loyalty scheme and we got a free wash. We go for the Gold package. I would recommend them and suggest using the app.

Dropped my car off for a clean while i did some shopping. Get a call 10 minuets later to be told they had locked my car keys inside my car. Then while they are trying to get my door open they proceeded to tell me its my fault because i have central locking. I have 2 young kids, what they would have seen from the car seats. Hence why central locking is on. As professionals they should take extra care in case things like this happen. Instead they would rather blame the customer. Luckily we were able to get it open. But I'm horrified by their behavior and blame. Cherry on top of the cake? My car came out looking worse then it did when it went in.

I had my work van washed here again today & what a fantastic job they did, the guys where very friendly & polite, the app is so easy to use, I will definitely be going back

DONT wash your car with them please. Non professional, expensive, worthless paying your money and choose expensive packages then ending up chocked when you look to your car after get washed😡. Be careful with their website online payments method as I booked via their website and dont have PayPal so you put your band card details and guess what I was later scammed and someone scammed my bank account and stole £80.00 from it as an automated transaction purchase!!!!!!!! They were the only company that I access in the morning and paid online later after I discussed with them that I’m not happy with their services about one hour later my bank account was scammed with four ( £20.00 payment transactions equal £80.00 total) so please be careful🚨😡😑❌ I had the worst experience ever. First I booked the gold service which what they described is opposite to their real job They washed it very quickly without pay attention to details left my car still dirty from outside and seats not clean properly inside The soap drips and dust were still in the car body and coat was horrible as starts collecting dust straight away I asked member of staff to clean the dirty areas that left in the car body and, he started wipe the car then said d ( madam we don’t do those details as your car is a standard wash and we can’t look to those details !!!!!!! When I said but I paid £37 for gold service which means cleaning properly as described and doesn’t look as CNN professional company with professional washing machines tools and services, he starts moaning and arguing with me so I asked not to argue with me please and I started cleaning and wiping my car by myself. I was very disappointed as my hand car wash it is much better than theirs and I wished if I haven’t paid this amount and I washed the car myself as it doesn’t make any difference if I or them wash it as their wash doesn’t look professional. Then finally as I mentioned earlier I was scammed

Booked a slot for cleaning, said it would be 1 hour but returned 1 1/2 hours later and no one had touched my car, have contacted website but no one replies

The Waves hand car wash at Tesco, Exeter has gradually gone so far down hill I wouldn't have it done for free by them. The prices are very expensive and even though i would have the gold service neither the inside or outside were clean

Really easy to book in via the App. Love the fact that you can arrange payment when booking too. Paid extra for a high definition wax - well worth the money. The guys are really friendly at the Havant Waves carwash.

The supervisor had a bad attitude. He looked at my car and opened the door, he then shut the door adding that I have to take it away and book for an all day clean. Tesco Tring roundabout.

Waves Heath Hayes Cannock. Booked appointment for 10am, booked online day before. Turned up and guy said can you leave it and come back in few hours because they had another car also booked in. Really not much problem, but the guys were more interested in the BMW. When I said I'll just go elsewhere, he said no no leave it with us, come back in 1 hour 30 minutes. We'll I came back... and I may aswell took it elsewhere, water lines on all body work, wheel arches not touched, boot not polished, really shocking. I spent an hour when I got back trying to get it upto standard. Absolutely avoid at all costs. Its just a glorified brand at Tesco, but the workers seem like they have never cleaner a car before.... and not cheap!!!!!!!! If this is franchised... it really isn't the customers problem when they are using your name. Waves really needs to vet who are running these car washes. I will not ever use a Wave car wash and I strongly urge anyone else to do the same.

1 star is me being generous. Car was not washed properly. I had to be showing the guy what was not done properly as if he was blind. Waste of time and money. Would not recommend. Broadfields Tesco waves. Aylesbury

Terrible quality clean that left the car coated in a soapy residue that immediately started collecting dust. Wax smeared all over the windows that leaves streaks when trying to wash off using wipers. Their process is to get cars through as quickly as possible with zero attention to detail. Terrible business model, rude staff who couldn't care less and ridiculous pricing for level of service. Worth avoiding and going to much better and cheaper in the area.

Paid for wash and polish at Sevenoaks Tesco car wash. When I got home there were six areas of dried water marks to polish over.