Waves Car Wash
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Don't take bookings if you are closed!
UPDATE: email just received stating that I have been charged, and not just the £5 cancellation fee, but the full £30! Refund has been requested, and will be pursued further if necessary. DO NOT USE THIS COMPANY! I went to my local branch 3 miles away last week, to find that it was closed. I installed the app to pre-book a full valet for today. My local branch wasn't listed on the app, so I booked with the Broadstairs branch 11 miles away, received a confirmation email this morning, arrived on time only to find that was closed too - no notification received. Have filed a complaint through the app and advised them that I will pursue a refund if they try to charge a no-show fee. If they haven't already gone out of business, I wouldn't be surprised if that happens very soon.