Waves Car Wash Reviews

Left my small car here whilst I went shopping for an outside wash. Left it plenty of time. Car still dirty and no attention to detail as cobwebs still hanging off it. I asked them to be particularly careful as an old car and had spent a fortune renovating it and was astonished to find the billet handles all scratched, bumpers still dirty. AVOID. I HAVE DONE BETTER JOB MYSELF. 25 quid!

Used tesco automatic car wash unit 6 Harlech retail park newport gwent, used my credit card to pay scaned the card payment accepted drove into the cars wash nothing happend tried several times still did not work, whent in and seen one of the girls in the petrol station she came out and tried again card excepted and she said the first payment couldn't have gone through drove the car into car wash and it worked OK. Checked my credit card afterwards and it showed two payments spoke to the girl in the petrol station and she said i would have to email the company not tescos emailed tesco wilcoaumatic which I did five hours later heard nothing from them so emailed them again saying that if I did not receive any response from them by tomorrow i would cancelled one of the payment's two hours later i received a response saying that it would take 72 hours to sort the complaint out, I waited 72 hours no response so I emailed them again no response from that email so I rang them again someone picked up the phone they did not introduce them self's so I asked them who they were they replied who do you want I explained what whent on and he said someone would ring you in the morning, no one rang so filled in a complaint form which said they would get back to me shortly that did not happen so i resent the form still no response, so I rang my credit card company which refunded my money ,one week later still have had no response from wilco automaic car wash,on there app site they are bosting that they have a high standard in customer service I think not I don't think they know what customer service means.

Waste of time and money!! Had £50 wash and valet. Still dirty inside and that’s not me being picky. Was planning on taking another 3 cars over the weekend will try and find another company now Tesco flitwick

Tesco Bracknell. Car looks great. Team very friendly and helpful. Not cheap but thorough.

Went for a car wash at orpington tesco today 13th June, it cost an eye watering £35 , there were still marks on windscreen, marks on seat that I got off with a damp cloth and door weren't touched for £35 absolutely disgusting, think they make up prices !!! Avoid

I have never had a car cleaned so thoroughly. It is eleven years old and came back sparkling. This was at Sainsbury’s St Clare’s Hanworth. The young men working on it were skilled, polite and cheerful.

Booked an £80 valet on their app. I was relying on this booking as I was selling the car later that day. On arrival, they said they wouldn't be able to do the valet as the app and the actual wash people don't syc with each other. After much persuasion, they agreed to do a quick job to make it presentable for which they charged £30. This was OK but then they also took the £80 for the valet I never had. I have tried contacting them without any luck whatsoever. Truly appalling.

My OAP Mother took her car to be washed while she did her shopping, she has used this car wash many times before but it has been taken over by new owners. They would only accept payment up front in cash. When she returned the car wouldn’t start. We had to call a garage out to jump start it and as soon as they did the full beams and all lights came on. The garage said that they must have turned all the lights on when cleaning the interior and it drained the battery. The manager (who was led down in the back of his car) refused to refund the £30 cash as they cleaned the car. Not much use if you can’t drive it away! Appalling service. Avoid.

My grandmoms car had a busted gallon of milk all Over the drivers side. She got the $22 wash and wax. I took the car through for her while she waited by the vacuums. Came out and still had many spots of milk dried on the car. Then went to vacuum and the vacuums are a huge disappointment, wasn’t picking anything up, just pushed it around. The mat cleaning machine was the only good thing about the car wash. Won’t be going back again.

Waves Hand Car Wash Eastbourne not worth the money. I have received the car with some sort of oily marks on both front doors, wheels not washed properly and found it difficult to communicate with some of the staff, possible due to barrier language, because I won't want to believe that that particular staff member just pretended to be silly by giving answers unrelated to my questions. Too much money for not much in exchange. They have failed in making me a loyal, happy customer I'm afraid.

It appears Waves do this scam regularly. Dropped car off, was told it would be £50 for platinum, thought this rather expensive so asked for Gold which was told was £32. Still thought rather expensive, but thought it was convenient for whilst I was shopping. But then I saw I was being charger for having a large car, my cars a vauxhall tigra! I pointed this out and various excuses cam out, first about how dirty my car was, then how the sign was correct, then to an absolute lie that I had asked for special car wax to be added. This was as Hemel - but looks like it's a brand wide scam. Reporting to Tesco and trading standards. I have a great video of the waves operator trying to explain the pricing scale (including that the 'ticks' don't actually mean that they are added, but means they can be added for an extra charge! Lol

Tesco in Amersham should be ashamed to have these scam artists on their site. They are completely shameless rip-off merchants. They have ripped off my wife and charged the £50 for a small car to wash that inside and out. Something that shouldn’t be more than £20-25 anywhere else. Not only that they also tried to extort the extra £15 to clean the carpets inside the car. This is not acceptable, and disgraceful. They’ve exploited her good nature and made her feel that she couldn’t leave or go anywhere else. I’m expecting a partial refund or I will be forced to share my experience with everybody I know in Buckinghamshire.

Waves, Bracknell is my go to carwash. They go the extra mile. The manager knows my foibles as far as my cars are concerned and is highly professional and efficient, as is his team. One of the best around here...and there are quite a y!

Terrible paid £45 for platinum clean, wasn’t done properly door speaker broken but l didn’t notice until l got home, this was in Tesco Whitstable, do not use them

I came to get my small car cleaned after a long night at the hospital with my unwell daughter who had been sick in the front of the car on the way there. I asked for a full valet which they said would have cost me £30 without the sick. They charged me £90 and didn't clean the back seats (unaffected by sick) properly. I asked if he was sure that was the right amout as its triple the price of a valet and that was two third of my food shop budget. He just smiled and took the money.

Decent clean but overpriced and took far too long. Not the fault of the workers but they appear to be very understaffed for the amount of custom they receive. Nearly 2 hours for an inside and outside wash.

Such a bad job at Waves /Tesco Aylesbury site ,for the full monthy wich was £75,car should have been spotless ,it was still full of spots that were not even touched, like the inside the doors ,at the windows controls ,in the boot where i specified it needs more attention,it looked like it was just hoovered in a rush and that was it ,when it should have been damp wiped everywhere after the proper hoovering ,also the front mats needed a bit of a scrub that wasnt done eyther,WILL NEVER USE THEM AGAIN ,KEEP AWAY PEOPLE!!!

Really bad job cleaning my car, they missed lots of parts on panels and I had to keep pointing them out to the staff there, we're talking large clumps of dirt and mud they missed !! Don't waist your money, not worth even £1. Without any doubt, the worst car was in the area and beyond. Zero stars if I could !

I paid for a cleaning inside and outside the car and it got dirty they didn't vacuum right left the car stained dirty windows. I didn't like it, I won't come back and I advise you not to take your cars there. It's poor

Another great job at waves car wash in Wokingham. After a month driving in Northern France our car was covered in bugs and mud. The car looks brand new after an inside and outside clean.