I’ve always visited waves car wash in Hastings - I actually live about an hour away but always travel out of my way as they have done a great job.
It seems there are now new people that work there, they look like teenagers who aren’t even old enough to drive! I waited around Tesco for an hour whilst my car was cleaned and waxed, and for £45 was extremely disappointed. None of the interior had been wiped down, not the dashboard, steering wheel, navigation screen as if still had finger prints and dust on it. The windscreen has smear marks all over it which were so bad it actually affected my road visibility as the sun was setting! The wing mirrors hadn’t been touched, covered in cobwebs and still had marks to the actual mirrors. The inside of the back window had not been cleaned or wiped, nor had the boot been vacuumed. I don’t even know if they did wax it which I paid £5 more for. Unfortunately, I didn’t realise how much of a shabby job they had done until I started driving it and was noticing things, but obviously as I live an hour away I didn’t bother turning back, it just means I will never be visiting there again, I’m sure there are small businesses closer to home that’ll do a decent job, at a fair price!
Only given 2 stars as previously they have always been good - if today was my first ever visit it would have none!
It wasn’t busy, there were no other cars there. The two members of staff who were there were just hanging out the back of the little box unit what ever you call it! They really didn’t seem to want to do any work, and it shows!
So disappointed to have wasted that money and to now have to waste more time going to have the car cleaned properly! I hope waves car wash Hastings read this and address their staff!