Waves Car Wash Reviews

Appalling customer service. The guys working at the wash in Moatfield Meadow Ashford can barely speak a word of English and therefore just grunt at customers and expect them to know what to do. Note for management - teach your staff enough English for them to be polite and give clear instructions to paying customers Horrible experience and my car wasn't even that clean. I'll never go back.

Gosport Alver Valley Tesco colleague here. Waves give us a decent dicount for a full wash. After the first clean I noticed some marks still on car. Owner then proceeded to take my car, and cleaned them off for no extra charge. I think it depends on who is running that particular unit in Tescos. But the one where I work has been first class.

Fantastic service, went the extra mile.

After my usual car was was taken over by some other people and the prices DOUBLED in price and surprise surprise there lott went to full to empty over night !! so i decided to give these a go went for standard wash with "extra protection" £8 extra turned up an 1h30 m later and nearly finished car .. when i got in i found the seat mark still there so questioned manager and was told "leather seats extra " NEVER told me that THE TIME !!! had a look around and still bugs splatter on headlight dirty marks and spider nest inside boot jam ..... WHAT A RIP OFF WHISH I HAD READ THIS BEFOR !!!

My Audi A5 was dusty, and 4 car washes were not working, so popped into do some shopping at Tesco's Copdock Interchange. I use to use this car wash every week until Waves took it over and prices increased to £10 for a wash and dry. Handed my keys over to chap (the car wash area was empty). Thank god as I walked away I asked the price and was quoted £22 for a Bronze wash, which was for the biggest car size. I was like what, asked for my keys back. He was surprised I didnt want to pay £22. Not sure if its because he thought I was wealthy having a relatively new Audi or just thick!... Probably the later; as far as Im aware, my car isnt a 4x4 or SUV, its a medium size car, not a large car. I took my car to the Hand wash in Fore Hamlet. £10, brilliant job and extremely nice staff. Will be using that company again.

Used to use Waves car washing service near Tesco Extra in Whitstable frequently. Always was a great and friendly service! Last month decided to wash my car and on arrival noticed new team. Surprisingly the guy who approached me didn’t give me a ticket when I gave him my car keys. He told me to come back in 1 hour. After 1 hour I came back and what a surprise my car was not even touched! 3 guys were standing around doing absolutely nothing! The guy I gave the car keys didn’t even say sorry, he said that he forgotten about washing my car…! Wasted my time waiting for the service! Today I came back and the same guy who said he was the manager of the site told me that I was banned from the service based on my previous complain when they didn’t wash my car! Have no idea why the previous manager at that place was changed for absolutely inresponsible unexpected person badly managing the customers! Will never go there again!

Would have liked the inside of doors & hatch door to be wiped dry

I wanted to wash my convertible car with them. The roof is soft. The boss asked if the roof should be washed as well? I didn't understand the question. I said I don't ask for any special treatment for the roof, but of course it has to be washed, the roof is part of the car, it doesn't matter whether it's soft or hard. The "boss" said that: only the roof is £25+ the car wash. I had a good laugh and left it, I went to another place where for £10 the roof is considered part of the car when it is washed. I do not recommend Wave car wash in Worcester with Tesco to anyone.

We went to the Waves at Tesco Irlam and couldn't have asked for better treatment. The car was really dirty inside and out but when we came back after the hour advised, it was spotless! Both of the members of staff that we dealt with were very polite and helpful. We will definitely use them again and can thoroughly recommend this place.

My car was absolutely filthy and came back very clean and shiny. They even put my shopping in my car and put the trolly back for me (cleaning is in Tesco car park)

Bought the inverurie car wash for £35,000 and within 6 months the business failed. I have opened various business of which are still trading. 1. They take you money 2. Fraudulent tell you information that is false about the performance of the business 3. Don’t offer any support to increase the business trade 4. Can’t do anything with out their approval 5. All their strategies are based in an office desk. What ever they think is not real world situation. 6. When you take the mater in your own hands & make the car was successful they SHUT YOU DOWN! Avoid

Surprising! (Awful) My wife took my soft top car to Waves in Flitwick for a basic wash. When she got home I noticed that the roof had not been cleaned. I returned my car and explained that the roof had not been cleaned, only to be told that this was not covered in a basic wash. However this was not conveyed to my wife when she went there. I have owned a soft top for over 30 years and the roof had always been washed. The manager did tell me that it was an excellent clean, but I had noticed dirty water marks on the boot, he told me it was just a water mark! I told him that I would not be coming back and he just said ok. When I got home, I put a dab of water on a white tissue and wiped the ‘water’ mark on the boot. The tissue showed brown dirt residue. Finally I went to clean the roof myself and on the drivers side front, there was a round mark like a cup had been placed there. I know the mark was not caused by me and I had not seen it prior to the car being washed. I don’t get the car roof washed and in fact they made it dirtier! I will not go back there given the issues and would advise you to avoid Waves, Flitwick.

Best service I have had and I have had a few.

Always great service at waves wokingham. They always do there best to fit me in when I turn up and are clear the time frame. The car is always sparkling inside and out.

I’ve always visited waves car wash in Hastings - I actually live about an hour away but always travel out of my way as they have done a great job. It seems there are now new people that work there, they look like teenagers who aren’t even old enough to drive! I waited around Tesco for an hour whilst my car was cleaned and waxed, and for £45 was extremely disappointed. None of the interior had been wiped down, not the dashboard, steering wheel, navigation screen as if still had finger prints and dust on it. The windscreen has smear marks all over it which were so bad it actually affected my road visibility as the sun was setting! The wing mirrors hadn’t been touched, covered in cobwebs and still had marks to the actual mirrors. The inside of the back window had not been cleaned or wiped, nor had the boot been vacuumed. I don’t even know if they did wax it which I paid £5 more for. Unfortunately, I didn’t realise how much of a shabby job they had done until I started driving it and was noticing things, but obviously as I live an hour away I didn’t bother turning back, it just means I will never be visiting there again, I’m sure there are small businesses closer to home that’ll do a decent job, at a fair price! Only given 2 stars as previously they have always been good - if today was my first ever visit it would have none! It wasn’t busy, there were no other cars there. The two members of staff who were there were just hanging out the back of the little box unit what ever you call it! They really didn’t seem to want to do any work, and it shows! So disappointed to have wasted that money and to now have to waste more time going to have the car cleaned properly! I hope waves car wash Hastings read this and address their staff!

Excellent car wash and clean. Such nice people.

Had a milk spillage last week, they kept my car all day and valeted it, it was ready on time and looked sparkly and new. No smells from the milk (very hot day). Really pleased and service was friendly and professional.....good job Blackpool Waves!

Not going back I paid for the top wash full Monty £50 my car is only 2 months old didn’t notice at the time but there’s still bird crap in it and also a small scratch ! Now am not 110% sure where the scratch came from but was meant to have been waxed and polished obviously never done it if there was still remains of bird crap so I won’t be using them again

Bedford tesco car wash . Been there today to was our 5 months old car they did the worst wash i ever expirienced wheels are dirty water marks all over watermarks and missed spots for 20ppuds wash just outside the car noy recomended at all . Avoid as service is very poor

Absolutely shocking behaviour broadfields WAVES Tesco Aylesbury the guy that was driving the customers cars found it funny by driving them Erratically and skidding round the small car park !!!! In front of me seriously !!!!! His name was Russi or so I was told by staff of waves and he has reported this to his line manager too apparently . NEVER AGAIN WILL I TRUST UIS PLACE .