Waves Car Wash Reviews

Was charged £35 for service that normally costs £30 - exterior had been washed to an ok standard, interior - mats had been hoovered but cup holder / dash etc looked as if not been touched. On getting into my car turned engine on and car jolted forwards narrowly missing car infront. The car had been left in gear and handbrake down. When I Informed who o thought was manager he told me I should have checked (maybe I should)I said to him so it’s my fault ? and when you park cars you leave them in gear and hand break off - you don’t engage handbrake? - he said no we don’t - you need to check and walked off!! So not only has price gone up, quality of wash gone down, according to the rude man I spoke to they also don’t put safely first and engage hand break or put car in neutral when parking !!

Have used these for 2 years and it has gotten more expensive with less attention to any detail whatsoever. This time was the last when it was pretty bad inside and then found my sunglasses to be missing a day later when I went to grab them… Don’t waste your money or time (1.25hrs) and if you do take out all valuable items…

Great Service from “Waves” car wash at Tesco Huddersfield Rd Oldham yesterday. Muhammed Murad Khan was very polite, attentive and made sure my car was like new. As a new customer with a car that hadn’t been cleaned inside for sometime, I was very impressed with its clean appearance both inside and outside. I will definitely be returning in the future. Thankyou and highly recommend.

Theyre a great car washing service - my car is super clean after months of driving. I would recommend as affordable, and good quality cleaning. Will definitely return.

Waves car wash Hemel Hempstead Great job, cant recommend enough.

I have my car hand washed inside & out once a month (so it’s never filthy inside) and have used Waves at other locations, always with satisfactory results. Last month, I visited the Eastbourne location, and they did a good job. However, this month, I was very disappointed. The interior hadn't been vacuumed properly, the windscreen was smeared, and the shampooing left the carpet excessively wet, causing my feet to slip on the pedals while driving home. Furthermore, they didn't hose or rinse the tyres, which I found surprising as every other car wash I've been to, including drive-through ones, does this. When I asked them to rectify the issues, there was a communication error as none of the staff on site could understand or explain the situation adequately. Eventually, I was informed that they don't rinse tyres, despite having done so on previous visits. The overall feeling I had was they didn’t really care about whether a good enough job had been done. Unfortunately, due to time constraints, I couldn't wait for them to fix all of the problems. I had already to wait an additional 15 minutes beyond the promised completion time. Overall, it was a waste of time and poor value for money, I could do better myself. I’ll go elsewhere in future.

Staff all but a few are friendly, prices are made up depending on who you are and who serves you, no matter the size of vehicle. I paid 25 one day then 35 another, same vehicle. Card machine often not working, cash is king. You can't avoid the tax and vat man with a debit or credit card! As for the cleaning itself, a ten year old with a dirty rag could do better!

Waves car wash at Tesco Broadbridge Heath. Absolute rip off for £33. Went for the ‘Gold’ package - inside and outside of my discovery. Very shoddy rushed job - the outside ok but the inside was very poor - mats not that clean and still soaking wet, dirt still on the doors and the floors had not been hoovered very well at all. Many places missed and barely clean. I came back to my car to 4 people hurriedly hoovering and wiping down - it was incredible rushed. A staff member rudely asked me to move my car as they needed the space for the next car - but he was unaware that someone was still wiping down the dashboard on the other side! I feel they just try to clean as many cars as possible in a short space of time and charge a fortune. Not worth the money at all - do not bother!

just got my new Kia Picanto cleaned. Very impressed with the service I asked for an interior clean and they even cleaned the outside for free! Would definitely recommend.

Waves- Colchester Highwoods. Took my truck to have a £50 full wash, even gave him a tip. As I was in a rush I left without fully checking, the work was terrible, I was so fuming that I did not go back, as I did not want a confrontation. The hoover could not be working that well as dirt, seeds and visual loose materials at the back of the seats and gear stick. Could see where they attempted to clean the carpet, which looked like with a wet vac as carpets still wet. No re-hoovering to pick up the risen dirt grains. Front speaker covers were wet! Unsure what chemicals were us ed on the leather but ares still wet and smeary. Mud guards, wheel arches and foot plate brackets hadn’t been cleaned, dirt still on window seals. I will not be going back there.

Waves @Sainsbury's Winchester I asked for the interior and exterior to be cleaned. They said it would take 45 minutes and cost £25. I returned an hour later to find they still needed to start the interior. I waited over 15 minutes for them to finish. I paid £25.00, yet mud was still on the seats and some areas of the dashboard when I got in the car. They said they charge £10.00 per seat to get it cleaned, but I refused to pay for this after paying £25 already. It took them over an hour to complete, yet they hadn't touched the seats, and the interior still had mud around the doors and dashboard. I had to go clean it myself as I wasn't satisfied with their cleaning. I will not be going here again.

Waves at Tesco Hastings. The staff are always friendly and do a great job. I always go there, as I am very pleased with how clean my car is afterwards. I would definitely recommend them.

I wasn’t even a customer. Parked my car in Asda south woodham ferrers near the car wash. The a car wash employee parked a customer car next to mine and flung the car door into mine. Causing damage to both car. Manager then proceeded to just shout and swear at me. Avoid this place at all costs!!!

used this car wash today for a deep clean before my vehicle is returned to the leasing company. Had a stubborn stain on my seat. Both guys were super friendly and did a superb job. I will be returning to use their services again. An excellent team

Waves. Tesco Colchester. Left my car for a £25 gold valet. They tried to charge me £30. I refused. Will go elsewhere in the future. Local face book group have been complaining about overcharging here but this is the first time it has happened to me

Avoid this place! I am not the first to say that if you look at the reviews showing consistent damage occurring. THEIR STANCE IS THE CUSTOMER IS WRONG!! I took my car to get the platinum service and was shocked when I was driving down the road only to find out that my radio knob is broken off. I immediately turned back around to report it to the company. Once I arrived I then see a long rubber piece laying in the back seat. Apparently this had fallen from the sunroof area during the cleaning. The manager or “boss” as he said came to me and told me that the rubber piece was already there and that there was no way that they had broken the radio knob. “Must have been done before you come here because we couldn’t have done it” After a long back and forth he just told me that this is a 5 pound piece and that he didn’t have any responsibility for it. I know for a fact that I used the radio knob without any issues before taking my car there and that there was no rubber piece pulled off my sunroof and laying my back seat. The solution? NOTHING! They gave me a number to someone named Sami who said I would have to go back there and speak ti the same person and take the time to watch that guy show me their cleaning procedures. I don’t appreciate them trying to make me feel as though I am driving around looking to get something out of a company. As if me spending all that time for a knob was my agenda for the day. This is RIDICULOUS! I will find all avenues to report this issue that so many have faced but as the customer you lose! They would rather lose a loyal customer who pays 100s of pounds a year to prove that they can do no wrong. Sad business strategy.

Asked for a price on a vacuum and wash. The manager had stated the price. Paid upfront. Returned 30 minutes to find that the car was not clean properly and that the vacuum was not done. Manager was argumentative. Emailed head office. Useless !!!

Tesco Guildford Surrey The new management team at Tesco Guildford are absolutely amazing. The quality of work was superb and has restored my faith in Waves. I will now be a loyal customer and return to this branch and having suffered very poor service during 2022-2023. Thank you so much to the three members of staff that did a fantastic job this evening, were extremely polite and professional. I would highly recommend this car wash.

Operative at waves tesco car park looked my vehicle over and said £100 for the platinum clean..i wish this site had the ability to upload pictures so awfully lacking..so when i went to complain the attitude was id had it for three days..i had driven it once as i have a work van to go to work and also when i picked it up it was dark so didnt notice the awful job, when i complained they wouldnt give me any compensation however they did offer to do a bit more but being accused of calling them my slaves i declined ..i wouldnt let them clean my wheelbarrow

Used Waves at Abbeydale, Sheffield. Medium car, cost £30. Mud left on bumper. Boot not vacuumed. Door reveres not washed. Waited 1.5 hours. Very expensive for a poor job