Twinkl Educational Publishing
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Premium Resources Held Back
On the premium membership you can get free books, activitie mats and yearly planners sent to your home. You have to know about them and work out how to "opt in" for them first as this won't automatically be set up and sent out to you. The process of doing this is not clear and doesn't always work. If you don't set it up correctly you won't be sent out the book/activities you have missed and will be told you hadn't opted in for them and there is nothing they can do. Getting help from customer service is a blame passing ordeal where they offer the minimum to get you to go away. There has never been any help offered to navigate the complicated site and they won't confirm if there are any additional activities you could benefit from opting into. The books and activities my friends have received look fantastic! This was the reason I signed up to premium around 4-5 months ago. I have not benefited from any of them yet.