Review summary

Watches of Mayfair is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about expensive.

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Based on reviews, created with AI

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c

customer

5 out of 5 stars
Exemplary Customer Service and Quality Company

I have been looking to purchase a classic elegant timepiece for a little while and during my search and due diligence i found the Watches of Mayfair business. After reviewing my options and consulting reviews of the business i duly placed an order for a Longines Elegant 41mm dia watch. I placed an order with Watches of Mayfair on Tuesday 17th June. The order was acknowledged very quickly via email and communications from Matthew at Watches of Mayfair. Further communications were received from Matthew over the next couple of days and on Friday 20th in the afternoon i took delivery of my new timepiece. I was very pleasantly astounded by the speed of delivery from Watches of Mayfair. The quality of the Longines Watch has exceeded my expectations and i look forward to wearing over the coming years. I have no hesitation whatsoever in recommending Watches of Mayfair to anyone, their professional approach and customer service is exemplary. Anyone considering buying a luxury timepiece will not be disappointed entrusting Matthew and his team to supply you with your special timepiece.

CW

Carl Weeden

5 out of 5 stars
Excellent service

Although all the communication with WOM was via WhatsApp,Matthew kept me informed every step of the way. Timepiece was sized for me prior to delivery. I requested a specific date for delivery and Matthew and their courier did not disappoint. On the whole a great experience and would not hesitate in recommending Watches of Mayfair and Matthew.

DJ

David Jackson

5 out of 5 stars
Excellent service and price

Excellent service and price. Watch arrived on the date agreed and was very securely packaged. Very pleased with my new watch

LA

Little A

5 out of 5 stars
A totally professional approach

A totally professional approach. Communication was excellent throughout and what I really appreciated is that Matt always followed through on everything he'd written or said, without delay. When I wanted to collect the watch from him personally he ensured that was possible. When I was too excited by the product and lacked the confidence to wear it home on public transport he arranged tracked delivery to my house the next day! It duly arrived in the morning beautifully packaged. For 25 years I've relied on a local jeweller [and friend] for all high end purchases and this experience equalled that high standard in every way. I would happily recommend Watches of Mayfair.

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All reviews

100 total • Write a review

Showing 71 - 80 of 96 reviews
PR
5 out of 5 stars

Excellent buying experience

Watches of Mayfair were an excellent company to deal with. Matt and his team were very professional during my purchase and I wouldn't hesitate in doing business again in the future.

Date of experience: December 1, 2024

CL
5 out of 5 stars

Really satisfied with my Glashutte Original

I ordered on a Friday and my Glashutte Original arrived on the following Monday. Delighted with my purchase and the customer experience.

Date of experience: December 1, 2024

DG
5 out of 5 stars

Great service

Great professional service before and during purchase. Given time to ask questions and the watch was just what I wanted.

Date of experience: November 29, 2024

SF
5 out of 5 stars

Grand Seiko

I recently bought a Grand Seiko watch. The price from WoM was unbeatable and the service/delivery was excellent. I would use them again.

Date of experience: November 28, 2024

wm
5 out of 5 stars

I was treated with respect every step…

I was treated with respect every step of the way

Date of experience: November 28, 2024

A
5 out of 5 stars

Exceptional Service & Price!

Arranged an in-store appointment with Batyr who was knowledgeable and purchased a watch. The watch had be shipped in and Kibria took over the service. I must say that he went the extra mile for me by providing regular updates, photos and arranging the appointment to collect it. By far the best service I have ever experienced and I shall now buy all my watches from Watches of Mayfair. I shall gladly refer friends onto them to seek their expertise and purchases. Best of the best!

Date of experience: November 27, 2024

CT
5 out of 5 stars

Superb service!

Thanks to Matthew and the rest of the team for a very pleasant experience, with my recent purchase. Thoroughly professional and I would not hesitate to recommend.

Date of experience: November 22, 2024

HL
5 out of 5 stars

Fast and reliable

This is my 4th watch purchase from Watches of Mayfair. Just another perfect trade.

Date of experience: November 13, 2024

CM
5 out of 5 stars

First class

First class, seamless service, knowledgeable and informative every step of the way, will definitely use again, honest and trustworthy company.

Date of experience: November 11, 2024

MW
5 out of 5 stars

Prompt and quick

matt at W,O,M knows his stuff and sized my watch, kept me informed all the way very good exp

Date of experience: November 8, 2024

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