Review summary

Watches of Mayfair is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about expensive.

✨
Based on reviews, created with AI

See what reviewers are saying

c

customer

5 out of 5 stars
Exemplary Customer Service and Quality Company

I have been looking to purchase a classic elegant timepiece for a little while and during my search and due diligence i found the Watches of Mayfair business. After reviewing my options and consulting reviews of the business i duly placed an order for a Longines Elegant 41mm dia watch. I placed an order with Watches of Mayfair on Tuesday 17th June. The order was acknowledged very quickly via email and communications from Matthew at Watches of Mayfair. Further communications were received from Matthew over the next couple of days and on Friday 20th in the afternoon i took delivery of my new timepiece. I was very pleasantly astounded by the speed of delivery from Watches of Mayfair. The quality of the Longines Watch has exceeded my expectations and i look forward to wearing over the coming years. I have no hesitation whatsoever in recommending Watches of Mayfair to anyone, their professional approach and customer service is exemplary. Anyone considering buying a luxury timepiece will not be disappointed entrusting Matthew and his team to supply you with your special timepiece.

CW

Carl Weeden

5 out of 5 stars
Excellent service

Although all the communication with WOM was via WhatsApp,Matthew kept me informed every step of the way. Timepiece was sized for me prior to delivery. I requested a specific date for delivery and Matthew and their courier did not disappoint. On the whole a great experience and would not hesitate in recommending Watches of Mayfair and Matthew.

DJ

David Jackson

5 out of 5 stars
Excellent service and price

Excellent service and price. Watch arrived on the date agreed and was very securely packaged. Very pleased with my new watch

LA

Little A

5 out of 5 stars
A totally professional approach

A totally professional approach. Communication was excellent throughout and what I really appreciated is that Matt always followed through on everything he'd written or said, without delay. When I wanted to collect the watch from him personally he ensured that was possible. When I was too excited by the product and lacked the confidence to wear it home on public transport he arranged tracked delivery to my house the next day! It duly arrived in the morning beautifully packaged. For 25 years I've relied on a local jeweller [and friend] for all high end purchases and this experience equalled that high standard in every way. I would happily recommend Watches of Mayfair.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
HR

Halfords Retail

www.halfords.com

2.348 out of 5 stars

2.3 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

All reviews

100 total • Write a review

Showing 31 - 40 of 96 reviews
S
5 out of 5 stars

So impressed I bought 2.

I bought a watch for my sons birthday and was so impressed with the service from Watches of Mayfair that when I was choosing a watch for a BIG birthday coming up for me I pointed my wife in that direction. The first came next day but there was a little wait for the second watch but still arrived earlier than expected. Very impressed with the whole experience and would have no hesitation using them again.

Date of experience: March 20, 2025

no
5 out of 5 stars

Great price speedy delivery with…

Great price speedy delivery with impeccable communications well done

Date of experience: March 17, 2025

JA
5 out of 5 stars

Grand Seiko

Just received my Grand Seiko very happy with my purchase all made easy with the help from Emma. Regards James

Date of experience: March 17, 2025

D

DC

US

5 out of 5 stars

Excellent experience - including overseas delivery

Excellent experience - good communication, watch was excellently packaged and in new condition as described. Very responsive and helpful service and no issues at all with overseas delivery. Will certainly purchase again from WoM.

Date of experience: March 15, 2025

J

JB

US

5 out of 5 stars

Highly recommend

Great communication and did exactly what they promised.

Date of experience: March 14, 2025

J

JW

US

5 out of 5 stars

Too good to be true? Not at all - very good and totally true!!

I recently purchased an Omega Speedmaster Professional Moonwatch from Watches of Mayfair. Normally I would have gone to an Omega Boutique but found these guys by chance and, competitive price (17% discount to retail!) combined with excellent reviews, convinced me to give it a go. I HAVE NO REGRETS ... Matt was extremely helpful and clearly ''knows his stuff'' - he was transparent the watch was not in stock and would take up to six weeks to be delivered, three weeks later it was in my possession. I opted for the DHL delivery at no extra cost, it arrived well packaged and secure. They will be my first option going forwards for sure! Great service.

Date of experience: March 7, 2025

AC
5 out of 5 stars

GREAT from start to finish ...

GREAT from start to finish .... very professional , everything as described , communication great and watch arrived on date promised. Thank you all

Date of experience: March 5, 2025

SJ
5 out of 5 stars

Matt as always been extremely helpful

Matt as always been extremely helpful - bought 6 watches now from WOM and never had an issue

Date of experience: March 4, 2025

AN
5 out of 5 stars

Great retailer

Fast shipping, watch arrived super well packed.

Date of experience: March 4, 2025

M

Mat

US

5 out of 5 stars

Absolutely faultless service…

Absolutely faultless service throughout. I initially contacted them via the web form on their website to enquire about a Nomos watch. I received a message back with a WhatsApp link, which I made use of. I spoke with Matt who answered all of my questions, of which there were many. He replied with all the information I needed and more. The watch was sourced from Europe and in their hands the next day. They sent me photos when the watch had been received. I opted to collect the watch from their London boutique. I was dealt with by Kibria, who was also fantastic. He made sure I was entirely happy with my purchase and we had a good chat about watches and the often nerve racking process of buying a watch in general. They say if a watch price is to good to be true, it probably is. Not in this instance. Genuine product, with the original warranty in place. Best watch buying experience I've had. Thanks. Couldn't recommend more.

Date of experience: March 1, 2025

Previous1•••345•••10Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.