Review summary

Warner Leisure Hotels receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

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sH

stephen Harris

3 out of 5 stars
Flies on the buffet food

Our stay was at Holme Lacey House near Hereford. One of the Warner Leisure hotels. We visited the market garden restaurant for breakfast and Dinner when we noticed that the buffet food on the centre stall underneath the skylight window was crawling with green-bottle flies, they were also crawling on the mirror behind our table. For this reason we avoided selecting food from this area so our choice of buffet was limited to hot food only. I believe this was wholly unacceptable and constituted a safety hazard that could have resulted in an illness. We have visited other Warner hotels so much so that we are platinum guests and have never experienced this before.

A

Alan

5 out of 5 stars
Perfect Stay

I have stayed at 13 of the Warner Sites. Most recently was my 6th stay at Heythrop Park, my favourite of them all. The sheer expanse of the place is breathtaking. With a choice of 3 superb restaurants to dine in and 2 entertainment venues to enjoy visiting acts or the in-house entertainment team, it is the perfect place for a break.

L

Liz

3 out of 5 stars
Deteriorating Warner service

Warner have brought in a policy of not servicing rooms the day after arrival. This is appalling. We pay a lot of money to stay at Warner, we should not have to do our own housekeeping. We are disgusted about this new policy.

MA

Mrs Anne Coates

4 out of 5 stars
This was the first stay at The…

This was the first stay at The Runneymede on Thames, we have stayed at many Warner's before. We were welcomed at the reception and given our keys. There is only one small lift which is suppose to hold 6 but when you get wheelchairs in there is not much room even for the carer. Food was not as good as he has been other times and the activities which are now charged for was not good either. Prices had gone up with drinks etc but there was now a service charge on drinks brought to your table. The entertainment was very good and the room was clean and tided each day. We have decided that this would be our last Warner's holiday as we cannot see things getting any betteer

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Showing 961 - 970 of 996 reviews
J

JQ

US

4 out of 5 stars

First time visit to Warners Cricket St Thomas

First time visit to Warners stayed at Cricket St Thomas in Somerset. The hotel & grounds were well maintained. Some rooms were in a courtyard setting away from main building which required a walk outside to reach restaurant not ideal in bad weather had to wear coats to dining room. Food & entertainment were good , although seats were limited in the entertainment area if you were on a late dinning time. Surprisingly limited option of main meal if you are vegetarian. Little disappointed that the complimentary extra’s described in the adverts for the signature rooms (bath robes & wine) were not included. We did manage to get robes from reception to use for visiting swimming pool. Some activity facilities needed some updating , dart board & table tennis table had seen ‘better days’ . Swimming pool was great but there was limited seating around pool. (6 loungers). Staff pleasant & helpful throughout the stay & rooms clean & tidy. The hotel setting was in extensive grounds with lovely scenery.

Date of experience: January 25, 2024

NG
5 out of 5 stars

Familiar and proven experiences over a…

Familiar and proven experiences over a number of years.

Date of experience: January 25, 2024

MH
4 out of 5 stars

No need to venture away from hotel grounds

There is so much going on, can always find things to do without leaving the estate if you want. Service is superb and food is very good with lots of choice. The only slight downside for us was that we love ballroom dancing and much more than half of the dancing time was given to sequence dancing,

Date of experience: January 25, 2024

AD
5 out of 5 stars

Great value for money

Great value for money, good clean accommodation, entertainment is good and also dancing on the Gold events

Date of experience: January 24, 2024

M
5 out of 5 stars

The lady booking we spoke to was very clear in…

The lady we spoke to was very clear in her talking to me and understood everything we wanted

Date of experience: January 24, 2024

PE
4 out of 5 stars

Straight forward booking.

Straight forward booking for a June 2024 holiday. I use Warner a lot but I never find a bargain offer when / where I want to go. I would like an entertainment index / list.

Date of experience: January 24, 2024

RA
5 out of 5 stars

value for money and just the thing we…

value for money and just the thing we neded.

Date of experience: January 24, 2024

c
5 out of 5 stars

These are the best holidays ever

These are the best holidays ever, easy to book, great entertainment and beautiful locations all over England.

Date of experience: January 23, 2024

O
5 out of 5 stars

Very helpful and friendly staff and…

Very helpful and friendly staff and always pleased with any dealings with Warners, can really recommend their holiday breaks. Terry

Date of experience: January 23, 2024

E
4 out of 5 stars

Warners Bembridge

Have been to warners bembridge several times, always enjoyed the experience, would recommend to friends

Date of experience: January 23, 2024

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