Vonage Reviews

The actual phone service is fine, but when I needed technical support, I was on hold for nearly 45 minutes. Once I got through, the representative was helpful, but the wait time was unacceptable for a business service.

Does what we need it to do without any fancy bells and whistles. Call quality is generally good and the monthly cost fits our budget well.

Since our team went remote, Vonage has been essential for maintaining professional phone presence. The call forwarding and mobile integration work exactly as advertised.

Easy to add new lines as we hire more employees. Love the voicemail-to-email feature and the ability to take calls on my smartphone with the same business number.

The conference calling feature works flawlessly and the online dashboard makes managing our account simple. We switched from a traditional landline system and haven't looked back. The cost savings alone made it worth the switch.

We've been using Vonage for our office phone system for over two years now. The call quality is consistently clear and the mobile app works seamlessly when I'm working remotely. Setup was straightforward and customer support has been responsive when we've had questions.

We've saved hundreds compared to our old phone system while gaining features we never had before. The auto-attendant feature gives us a much more professional image. Installation was quick and everything has worked smoothly.

Overall very pleased with the service. Occasionally we experience brief connection drops during peak hours, but it's not frequent enough to be a major issue. The pricing is competitive and the features we need are all included.

The phone service itself works well most of the time, but I've had some frustrating experiences with billing issues that took multiple calls to resolve. When it works, it's great, but the administrative side could use improvement.

For the price point, it's a decent business phone solution. However, we do notice that call quality can be inconsistent depending on internet traffic. Some calls are crystal clear while others have noticeable lag or echo.

The basic functionality is solid and pricing is reasonable. My main complaint is that the user interface feels a bit dated and could be more intuitive. Also experienced a few service outages over the past year.

Love the flexibility and feature set, especially the ability to use my desk phone, computer, and mobile device interchangeably. However, we do experience periodic connection issues during bad weather that affect call quality.