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HomeBusiness ServicesVivintsolar Reviews
Vivintsolar logo

Vivintsolar Reviews

4.083333333333333 out of 5 stars
4.083333333333333 out of 5 stars
4.1
|Great|12 reviews

Last reviewed 3 weeks ago

TrustScore

4.1
4.083333333333333 out of 5 stars
Great
5 out of 5 stars
5
4 out of 5 stars
4
3 out of 5 stars
2
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Reviewers generally express satisfaction with Vivint Solar, highlighting the professional installation and quality of the solar panels. Many customers appreciate the noticeable energy savings and the impressive app integration for monitoring energy production. However, there are notable concerns regarding communication, with several people reporting disappointing experiences, including missed appointments and delayed responses. While some reviews mention that the installation process was smooth, others indicate frustrations with the lengthy permit process and aggressive sales tactics. Overall, the product quality and installation service receive high marks, but the communication issues detract from the overall experience. The sentiment leans positively, reflecting a solid reputation for solar solutions despite some areas needing improvement.

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Based on reviews, created with AI

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See what reviewers are saying

Jennifer Thomas
Jennifer ThomasFeatured

3 weeks ago

5 out of 5 stars

Great technology and support

The app integration and monitoring features are impressive. Installation crew was knowledgeable and explained everything clearly. Very pleased with the overall experience and energy savings so far.

Donna Miller
Donna MillerFeatured

3 weeks ago

4 out of 5 stars

Installation issues but good follow-up

Had some problems during installation with roof mounting, but the team came back quickly to fix everything. The system is now working perfectly and customer service made things right.

Timothy Lee
Timothy LeeFeatured

3 weeks ago

2 out of 5 stars

Disappointing communication

While the solar system works fine, communication throughout the process was poor. Missed appointments and delayed responses to questions. The end result is good but the experience was stressful.

Andrew Lopez
Andrew LopezFeatured

3 weeks ago

5 out of 5 stars

Highly recommend for solar needs

Professional installation, quality equipment, and excellent customer support. The financing options made it affordable and the energy savings are already noticeable after just a few months.

Filter by rating:
Jennifer Thomas
Jennifer Thomas
1 reviews•Experienced
Featured
24 days ago
5 out of 5 stars

Great technology and support

The app integration and monitoring features are impressive. Installation crew was knowledgeable and explained everything clearly. Very pleased with the overall experience and energy savings so far.

Helpful?
Donna Miller
Donna Miller
1 reviews•Experienced
Featured
24 days ago
4 out of 5 stars

Installation issues but good follow-up

Had some problems during installation with roof mounting, but the team came back quickly to fix everything. The system is now working perfectly and customer service made things right.

Helpful?
Timothy Lee
Timothy Lee
1 reviews•Experienced
Featured
24 days ago
2 out of 5 stars

Disappointing communication

While the solar system works fine, communication throughout the process was poor. Missed appointments and delayed responses to questions. The end result is good but the experience was stressful.

Helpful?
Andrew Lopez
Andrew Lopez
1 reviews•Contributor
Featured
24 days ago
5 out of 5 stars

Highly recommend for solar needs

Professional installation, quality equipment, and excellent customer support. The financing options made it affordable and the energy savings are already noticeable after just a few months.

Helpful?
Susan Garcia
Susan Garcia
1 reviews•Contributor
24 days ago
3 out of 5 stars

Average experience overall

Solar panels are working as advertised but nothing exceptional about the service. Installation was fine, customer service adequate. Expected more for the price point but not disappointed either.

Helpful?
Christopher Thomas
Christopher Thomas
1 reviews•Contributor
24 days ago
4 out of 5 stars

Happy with our solar setup

Installation was professional and the panels look sleek on our roof. The monitoring system is user-friendly and it's satisfying to see our energy production daily. Minor delays in scheduling but nothing major.

Helpful?
Anthony Johnson
Anthony Johnson
1 reviews•Contributor
24 days ago
5 out of 5 stars

Great solar installation experience

The installation team was professional and completed everything in one day. My energy bills have dropped significantly since switching to solar. The monitoring app makes it easy to track production and savings.

Helpful?

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Kevin Wilson
Kevin Wilson
1 reviews•Contributor
24 days ago
5 out of 5 stars

Excellent from start to finish

Everything exceeded my expectations. The consultation was thorough, installation was quick, and the team cleaned up perfectly. My electricity bill is now almost nothing during peak production months.

Helpful?
Susan Johnson
Susan Johnson
1 reviews•Contributor
24 days ago
3 out of 5 stars

Mixed experience with customer service

Installation went smoothly and the panels look great on my roof. Customer service was hit or miss - some representatives were very helpful while others seemed rushed. The system is performing as expected though.

Helpful?
George Smith
George Smith
1 reviews•Contributor
24 days ago
5 out of 5 stars

Worth the investment

Best decision we've made for our home. The savings are real and the system has been reliable for over a year now.

Helpful?
Matthew Thomas
Matthew Thomas
1 reviews•Contributor
24 days ago
4 out of 5 stars

Solid service but pushy sales

The solar panels are working well and the installation was clean. However, the sales process felt a bit aggressive with multiple follow-up calls. Overall happy with the product quality and energy savings.

Helpful?
Betty Martinez
Betty Martinez
1 reviews•Contributor
24 days ago
4 out of 5 stars

Good panels, lengthy permit process

The solar panels themselves are high quality and working well. The permit and approval process took longer than initially quoted, which was frustrating. Once installed though, very satisfied with performance.

Helpful?

Frequently asked questions for Vivintsolar

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About Vivintsolar

Vivint Solar is a residential solar energy company that provides solar panel installation and energy services to homeowners. The company offers solar power systems designed to help customers reduce their electricity costs and environmental impact. Vivint Solar typically provides consultation, installation, and ongoing support services for residential solar energy solutions.

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