Vaporesso has room for improvement based on customer feedback. Customers particularly appreciate quality, though some mention concerns about customer service and poor quality.
I would give them a zero star if I could. So many issues trying to order from this company. I ordered a product they sai...Read more
This is the website I won’t order EVER again. I purchased a product from them two years ago and the shipment was really ...Read more
Swag II tank- Half the liquid I buy winds up in my pocket as the tank constantly leaks. Customer service offered to replace it, which only took 2 months to get through their system, only to enjoy the sweet smell of Vaping liquid in my pockets again. If you have money to blow, don't care about constantly having to wash your clothes and buy juice every week- then this tank is for YOU!
Terrible customer service, sent an email 3 days ago asking for assistance still no response. On my third vape from them in 2 months. But 'there's a warranty' ya if you can get a response. Which you won't. If I get a response from the email I will update my review.
> Buy a Vaporesso XTRA off Amazon > 2 Weeks later stops turning on even after charging > Contact their customer service > They get back to me and ask for the following: "1. a short video or photos to show us the product problem. 2. the photo of your receipt or invoice to us for showing and confirming the purchase date. 3. the photo of box including batch number and security code on the box, which is starting with VSG. if you have no the box, please provide the batch number in the device." (This is where I presume most people give up on trying to get their £17.99 refund). > I give them all the proof of purchase, pictures etc. > They don't respond for a week > I send a second e-mail asking why they haven't replied > Still no response
Bulit for quality My device has been 3 years already, the battery still good! Amazing company.
Recently purchased replacement coils for an armoire pro vape. I paid almost $40 for six. Almost three weeks later, they finally arrived from China. Once I was able to change my coil on the vape, I installed the new one purchased directly from the site. Every time I smoke it now, the e liquid is popping and burning my tongue!!!!!! I reached out to customer service who said that I could receive $12 back for five unopened coils but I would also have to back to ship it back to China. I’m in Atlanta. What a scam!!
I love their products, especially the Vaporesso GEN and Swag 2. They are supreme quality, and their products can even be firmware-updated from your Mac. But hey Vaporesso, please use USB-C instead of Micro USB. Please!
Hallo, der Mod/Akkuträger von Vaporesso ist in Ordnung, aber Vorsicht bei den Tanks der NRG Tank z.b. verliert die ganze zeit seinen Deckel bei mir, absoluter Schrott, nicht kaufen! Keine Kulanz vom hersteller oder Händler! Der erste Deckel ist nach sagenhaften 4h abgefallen, dieser Schwarze Deckel ist nur auf den ausklappbaren nachfüllstutzen gesteckt, damit hällt er leider sehr schlecht. Außerdem läuft der Tank durchgängig bei aus! Wie gesagt Mods kann man kaufen, Tanks nicht! Liebe Grüße Hello, the mod / battery carrier of Vaporesso is fine, but beware of the tanks of the NRG tank for example, the whole time loses its cover, absolute scrap, do not buy! No goodwill from the manufacturer or dealer! The first lid has fallen off, after fabulous 4h, this black lid is only put on the fold-out refill, so unfortunately he keeps very bad. In addition, the tank liquid runs out often! As I said, mods can be bought, tanks not! best regards
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