Vaporesso

1.5695364238410596 out of 5 stars
1.6
Poor151 reviews

TrustScore

1.6
1.5695364238410596 out of 5 stars
Poor
5 out of 5 stars
16
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
7
1 out of 5 stars
122
151 reviews in total

Review summary

Vaporesso has room for improvement based on customer feedback. Customers particularly appreciate quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Zero Star. Horrible Experience

I would give them a zero star if I could. So many issues trying to order from this company. I ordered a product they sai...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Never again

This is the website I won’t order EVER again. I purchased a product from them two years ago and the shipment was really ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Purchased a Vaporesso Armour Max

Purchased a Vaporesso Armour Max. Leaking from day 1 From local vape shop as opposed online. £85 with batteries, standar...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Their customer service is horrendous

Their customer service is horrendous. Contacted them regarding a product that I ordered that spent over a week sitting i...Read more

0
0
🔥 High engagement

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S B
S B
1 reviews
12 months ago
5 out of 5 stars

The perfect vape brand

I used a Vaporesso Target 200 for 2 years and quit smoking cigarettes, a perfect mod, solid and compatible with other atomizers. For a year I have been using xros 3 so good that my girlfriend stole it from me but I got the xros mini. I got the best flavor from the pods of these evape The negative reviews are probably bots because to me everything has always arrived in perfect condition and at great prices

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Josh bh
Josh bh
1 reviews
about 1 year ago
1 out of 5 stars

I spent $49 on order, SCAMMED ME

I spent $49 on order. Website says 12-18 days to deliver, but it has been 26 days and no product. I got one reply to my email that said my parcel is in Holland. No reply to my second email, it is a CHinese scam company. STAY AWAY from store.vaporesso.com and similar web address. Nothing but a SCAM!

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Brad
Brad
1 reviews
about 1 year ago
1 out of 5 stars

Vaporesso products are cheap garbage

Vaporesso products are cheap garbage. I couldn't decide which vape I wanted a few months ago so I bought both the xr max and the x2... by the time I went through 1 pod worth of liquid the x2 stopped working. Flashes red and won't fire. VAPE LASTED 1 DAY! So I was using the xr max.. I've used it for the past 3 months. Last night the thing bricked. Just complete garbage products! Stay away from this junk!

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Tommy W.
Tommy W.
1 reviews
about 1 year ago
1 out of 5 stars

Not worth the money

So I got myself two batteries the first one went to s*** on me 2 months after I got it because the guy sold me the wrong pod for the battery so there goes 45 bucks just for a battery and then I get myself a new battery and not even 3 days later not even it starts to leak honestly this product is not any cheaper or better than something like a geek bar sure a geek bar only lasts you two weeks but you don't have to deal with getting the juice for it which is like 30 bucks and you don't have to buy a battery separately which is 45 bucks so just do yourself a favor and don't buy this product get a geek bar

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stephen
stephen
1 reviews
about 1 year ago
1 out of 5 stars

Keep away - cheap and nasty rubbish

Keep away. The companies selling these tell you not to charge via the charging port on the front because they just break but do not advertise this clearly. They say you must purchase a separate charger which is absolutely crazy. Cheap rubbish from China. Why would you want to carry a huge battery charger around with you

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Jason R
Jason R
1 reviews
about 1 year ago
1 out of 5 stars

Be weary

Be weary! there is a vaporso.com and a vaporesso.com. Vaporso.com are crooks that take your money and keep giving you fake tracking. I reversed the charges through my bank. they also tried to hack my bank. beware of pending transactions for .01 cents. they are about to suck you dry. i caught it and had to get new card....

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Jenny
Jenny
1 reviews
about 1 year ago
1 out of 5 stars

1 in 4 new pods are faulty

This review is for the Xros Pro used with 0.4 ohm mesh filter refillable pods. When these work they are great, but as you'll see from other people's reviews, it's very hard to get a single well-manufactured pod. They run at about £9 for 4 and maybe one in pack will work if you are lucky. Sometimes you can persevere and make them work, but it involves swallowing a lot of vape liquid = not healthy. It's messy, wasteful and dangerous. Their website pretends to offer help, but it doesn't. Also theire website recommend you refill them only 4-5 time. Nonsense. Once you have a working one, use it till it stops working.

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Elin
Elin
1 reviews
about 1 year ago
1 out of 5 stars

....

Leaky and problematic. I've bought two Vaporesso vapes this year alone, and after just a few months, they start acting crazy and burns the coils after only a few days... This hasn't been my year at all when it comes to tech, but for the expensive prices I've paid, I expected some quality... I'm quite disappointed.

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about 1 year ago
1 out of 5 stars

My package has been stuck since 9/25

My package has been stuck since 9/25, almost a month. Emailed customer service 3 separate times with no answer. Will have to do a chargeback with my bank. Don’t recommend ordering from them. Sucks because their items are great but buy from another retailer.

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about 1 year ago
2 out of 5 stars

You have to be mindful.when filling…

You have to be mindful.when filling with juice. Otherwise you get blowback and juice everywhere. The problem seems to be a constant air bubble. I've shook, blown in the hole. It eventually does go. Still a pain though. As along with that you have to wipe and dry over spilt juice.

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clz
clz
1 reviews
about 1 year ago
1 out of 5 stars

The Vaporesso site is a scam

The Vaporesso website seems like a scam. Placed my order and was charged and never received my item. It’s been over a month. The “tracking” information they send goes to a dead link, and customer service does not reply to emails. There’s a Reddit thread full of similar experiences - wish I’d seen it before ordering.

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Brandon Cruz
Brandon Cruz
1 reviews
about 1 year ago
1 out of 5 stars

I still haven't received my vapes

I still haven't received my vapes. It has been over 1 month.

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Neo
Neo
1 reviews
about 1 year ago
1 out of 5 stars

Do not order from their website

Do not order from their website. There is no one to hold accountable. There is no customer service. My order was placed a month ago and still nothing when Aliexpress delivers within 14 days. This is a trash scam website.

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Aslan
Aslan
1 reviews
about 1 year ago
1 out of 5 stars

DON'T BUY IT

DON'T BUY IT. I purchased a XROS Pro and regretted it from the first day. The customer support is abysmal — they don't even reply unless you bombard them with multiple emails. It's incredibly frustrating to get any response from them. As for the product itself, it's simply not working properly. I can't tell if it's defective or just poorly made, but either way, I'm extremely unhappy with it. Worse still, they have a strict no-return policy, and there's absolutely no way to get a refund. The best they'll offer is store credit, which is useless if you don't want to continue using their products. I highly recommend avoiding their website. If, for some reason, you do decide to buy a XROS Pro, at least purchase it from a local store where returns might be possible, but honestly, I would advise staying far away from this brand entirely.

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Teacher
Teacher
1 reviews
about 1 year ago
1 out of 5 stars

DO NOT BUY DIRECT FROM VAPORESSO!!!!!

DO NOT BUY DIRECT FROM VAPORESSO!!!!!! Unless you want to wait MONTHS for your order. I ordered on Sept 6 and I’ve been waiting ever since (it’s now Oct 9). Multiple emails claiming “Shipped” yet the tracking info given is unfounded and/or is just a created label that never moves. BEWARE!!!!! I’m going to start the process to be refunded via my bank.

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Lou
Lou
1 reviews
about 1 year ago
1 out of 5 stars

Vaporesso Luxe Q durée vie très courte

Utilisation Vaporesso Luxe Q normale : Durée de vie 8 mois Après rachat : Durée de vie 4 mois ! Cela faisant suite à des fuites de pods qui en plus de gâcher du liquide ont endommagé la machine. N'achetez surtout pas ce produit qui vous décevra.

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paul bacon
paul bacon
1 reviews
about 1 year ago
1 out of 5 stars

DON"T BUY THIS PRODUCT!!

DON"T BUY THIS PRODUCT!!! The machine works but the pods don't. They usually empty themselves on 1st fill. Half-fill a new pod, leave it for 15mins, come back and it's emptied all the juice on the counter...every time!! You'll be lucky if you get x1 working out of a x4pack. The leaking and spitting will then ruin the machine. Now the new 3ml pods are even worse (if thats even possible). I've only had success with x1 out of x4pack and thats only filling 30% tank and air intake fully open. Shop assistants pretend it's something new they haven't heard of when you go back to discuss. The whole Vaporesso product system is a scam from the manufacturer to the retailers.

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Mocking Bird
Mocking Bird
1 reviews
about 1 year ago
1 out of 5 stars

J’ai acheté une vaporesso gen 80s il y…

J’ai acheté une vaporesso gen 80s il y a deux mois, elle est déjà en panne. « USB input protector », impossible de la recharger. Je vais essayer avec un chargeur à accu, voir si je peux encore l’utiliser. Ce qui est certain c’est que c’est la dernière fois que j’achète une cigarette électronique de votre marque.

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Cynthia
Cynthia
1 reviews
about 1 year ago
1 out of 5 stars

Don't hold your breath waiting for this one

Have a Vaporesso product purchased at a brick and mortar. Replacement coils, etc were double the price in store as opposed to Vaporesso site so I placed an order on company website . Have received 15 emails varying from 'order shipped' to 'invoice information' and 'order cancelled", then "enjoying your new purchase?'. Seriously??? They also sent one saying that they cancelled my order because of a 'high/medium risk of fraud detected'....and a few days after that, yet another one saying my order was shipped and has another so called tracking number. I've sent replies to them to find out what the actual story is, but no luck.

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SRS
SRS
1 reviews
about 1 year ago
1 out of 5 stars

Stay away

Almost 3 weeks now and still waiting for a flight of some sort according to the customer service person who hasn’t apologized once. The shipping label wasn’t even created until 7 days after I placed the order. Please buy something else from anywhere else. I’m livid.

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