Vacasa Reviews

While the booking and guest management aspects work fine, I've been frustrated with how long it takes to address maintenance issues. Simple repairs that should take days seem to drag on for weeks. The lack of urgency is concerning when you're trying to maintain a quality rental experience.

The booking platform works well and guests seem happy with their stays. However, I've had issues with cleaning quality control and sometimes feel like I'm not getting the personal attention my property deserves. It's convenient but feels very corporate.

Had an emergency plumbing issue during a guest stay and Vacasa handled it perfectly. They coordinated with local contractors, kept the guests informed, and even helped relocate them temporarily. This is exactly the kind of service you want from a property manager.

Vacasa has been managing my vacation rental for over a year now and I couldn't be happier. Their marketing reach is impressive - my property gets booked consistently throughout the year. The automated pricing system has definitely increased my revenue compared to when I was managing it myself. Communication is prompt and professional.

Switched to Vacasa after a bad experience with a local property manager. Night and day difference in professionalism. Their systems are modern, reporting is clear, and they actually return calls promptly. Highly recommend for anyone serious about vacation rental income.

The property management itself is solid - they keep my place well-maintained and handle all guest communications professionally. However, the management fees are quite steep when you factor in all the additional charges. Still worth it for the peace of mind, but wish the pricing was more transparent upfront.

Generally satisfied with Vacasa's management of my cabin. They keep it booked and handle most issues well. Had a few communication delays when I needed updates on maintenance work, and sometimes the cleaning isn't quite up to my standards. Overall though, it beats managing everything myself.

The technology and booking platform are definitely above average in this industry. Guests have generally positive experiences. My main complaint is that for the premium pricing, I expected more personalized service and attention to detail.

Perfect solution if you want truly passive rental income. They handle absolutely everything from guest screening to maintenance coordination. Yes, you pay for the convenience, but the revenue optimization has actually increased my net income despite the fees.

Been using Vacasa for 8 months now. They're reliable and my property stays booked, but sometimes I feel disconnected from what's happening with my own place. Would love more detailed reporting and better owner communication.

Booked a weekend getaway through Vacasa and the whole process was straightforward. Property was clean and well-stocked with everything we needed.

Stayed at a Vacasa property last month and everything was seamless. Check-in was easy with their digital process, and the property was exactly as advertised. When we had a minor issue with the hot tub, their support team responded within an hour.